Role Summary
Security First Line Manager (Orsman Road)
Visitor and Security Services (VSS)
Full-time
Permanent
£25,803 per annum
Application deadline: 12pm (midday) on Monday 5 December 2022
The Visitor and Security Services Department (VSS) works across the Museum to ensure our visitors are able to make the most of their visit. Whether it is managing public safety, selling tickets to exhibitions, providing information on the Museum’s collection or patrolling the Museum to make sure it is safe and secure, our staff are focused on delivering an excellent experience for every visitor and to provide security for the Museum, staff, visitors and one of the most important collections in the world. We are looking for professionals with a commitment to high quality visitor and security services to join our team. The British Museum is the UK’s leading visitor attraction and welcomes over 6 million visitors a year.
This is an exciting time to join a dynamic and developing Department where you will play your part in delivering a world class service. A full overview of the VSS department at the Museum can be found here: https://www.britishmuseum.org/about-us/jobs/vacancies-visitor-and-security-services-department
What are the key responsibilities of the Orsman Road First Line Manager role?
As a Security First Line Manager at Orsman Road you will play a key role in ensuring the safety and security of the British Museum’s collection, staff and visitors. Leading operational management at the Orsman Road site, you will ensure that the security service is professional and proactive, managing staff in operational duties and developing improvements to the service.
What might a normal day look like?
You will manage the operational running of the security function at the Orsman Road site by patrolling and carrying out required checks, you will undertake operational management responsibilities and staff training. This will involve effective planning and coordinating of resources, making operational decisions and managing emergency situations and team performance, all aimed at providing a safe and secure environment for the Orsman Road staff, visitors and the collection.
The ideal candidate will be a dedicated Security Services professional whose skills and experiences are:
- Line and operational management
- Managing safety, security and emergency responsibilities and situations
- Identifying opportunities for improving operational delivery
- Strong communication skills
- Motivating a diverse team
This role works weekdays office hours (09:00 – 17:15).
The British Museum is committed to equal opportunities and to providing employees with a work environment free from discrimination and harassment, and we encourage applicants from all backgrounds.
We offer a competitive benefits package including:
- Membership of the civil service pension scheme
- Generous annual leave allowance
- Free entry to a wide range of museums and exhibitions
- Interest-free season ticket loan
- Professional and personal development opportunities
- Employee Assistance Programme
- Discounts on food and gift shop purchases
Additional details:
Interview: the interviews for this role will take place between 21-22 December 2022, please only apply if you will be available to interview during this period. The interview will consist of competency based questions as well as a short written test.
Start date: it is anticipated that this role would start in February 2023.
Apply today for a chance to help shape the future of the VSS department at the UK’s number one tourist attraction.
The Museum adheres to the HMG Baseline Personnel Security Standard (BPSS) requirements for all staff.