The post holder is responsible for the direct line management and supervision of a shift of staff delivering the operational and services of building reception desks and security duties, providing a safe and secure environment for all students, staff and visitors and their personal property, as well as ensuring the security and safety of University buildings and equipment.

 

The post holder is routinely required to think and act within a wide range of defined procedures and precedents but also frequently to use their experience, judgment and initiative to make decisions on how to respond to a variety of situations and customers, including students, staff, conference delegates, contract works staff and visitors. 

 

Post holders also coordinate response to emergencies in connection with security or safety of the environment, premises or occupants, such as fire, flood or building infrastructure failure or faults and provision of first aid etc. This is particularly important outside of core hours when the post holder may be the senior University staff representative on site and able to judge when to refer more complex situations to the on-call University duty manager.

 

Context

Property & Facilities are responsible for providing a safe and appropriate environment for all aspects of University life and the maintenance, improvement and strategic development of the estate. Property & Facilities are also responsible for the academic timetable and room bookings

 

Main duties and responsibilities

           

• Planning and organising staff resources to meet day to day operational requirements and supporting University functions or events (including those outside of core hours) by ensuring appropriate cover is available to staff all buildings in use

 

• Scheduling, assigning and delegating tasks, monitoring performance and correct completion to ensure quality service standards are maintained.

 

•  Ensuring a courteous and effective delivery of a range of customer services from telephone enquiries to resource information or direction to appropriate university contacts, together with the tasking of staff to respond to a wide range of campus safety and security related requirements in support of all schools and departments.

 

• Coordinating response to emergency, safety or security related incidents, liaising with both internal and external contacts as required, escalating issues to management as appropriate within given procedural guidelines.

 

• Conduct interim and annual appraisals, ensure staff achieve their objectives

 

• Maintaining records for sickness, holidays, uniform and equipment issues plus overtime.

 

• Support the Security Manager in providing a ‘best in class’ security team.

 

Supervision of security systems, equipment and stores                                                                                                                                          

Control and operation of all security equipment and systems, including Access Control, CCTV, radios, mobile phones, and TRAKA, monitoring consumable stock and following established ordering procedures to ensure adequate resources are available to meet operational requirements.

 

Responsible for overseeing the recording and safe keeping of all found property, returning to owners where applicable, and the temporary security of AV equipment at reception points.

 

Liaison with University departments                                                                                                                                          

Obtain information from departments regarding open days, meetings, events, visitors etc to ensure reception and security staff are prepared; respond to requests for security or reception information or advice.

 

Assist with the University ID card and access control systems                                                                                                                                          

As required, assist with producing new or replacement ID cards for staff, students and visitors; remove access rights for banned persons; make amendments to the access control system timings or door controls.

 

As required, carry out duties of a Security Officer                                                                                                                                          

 

Stand in on reception desks, respond to emergencies or alarms, carry out patrols and any other functions of a Security Officer.   

 

Essential and Desirable Skills and Experience:

 

Essential:

1.      Security Industry Authority (SIA) security guard and CCTV licences.

 

2.      Working knowledge and experience of Access Control, Intruder Alarm and CCTV systems.

 

3.      Working knowledge of basic H&S regulations

 

4.      Initiative and judgement to resolve problems independently

 

5.      Ability to prioritise own and officer’s workload

 

6.      Communicate clearly and effectively with all customers, both face-to-face and on the telephone.

7.      Deal confidently, positively, and tactfully with all staff, students and visitors; understand and deliver good customer service

 

8.      Good IT skills, proficient in MS Office applications including email, Excel, plus the ability to learn specialist security software, e.g ID card issuing, and access control system.

9.      Good written communication skills with the ability to write concise, clear messages, occurrence and incident reports.

10.   Ability to follow procedures and instructions and/or use initiative to respond to emergencies or incidents.

11.   Experience of working in a busy ‘customer service’ environment.

12.   Ability to plan, organise and deliver training/development activity for staff

 

Desirable Qualifications or Previous Experience:

 

13.   Previous experience of public safety or security duties.

 

14.   Hold a current First Aid at Work Certificate (or must be able to complete the First Aid training course which will be provided within the first 6 months service).

 

Essential Personal Skills and Abilities:

 

15.   Ability to move/lift light loads such as tables, chairs, packages/deliveries, operate gates/shutters.

16.   Ability to work alone and as part of a team.

 

Notes
The post holder must at all times carry out their responsibilities with due regard to the University’s Equal Opportunities Statement.  The post holder must accept responsibility for ensuring that the policies and procedures relating to Health and Safety in the workplace are adhered to at all times.  The post holder must respect the confidentiality of data stored electronically and by other means in line with the Data Protection Act.  The post holder must carry out their responsibilities with due regard to the non-smoking environment of the University

 

Sustainable Development

The University is committed to a policy of best practice to assist in building a sustainable way of life by taking a positive, solutions-orientated approach. All post holders are encouraged to contribute through their roles to improving the environment, for the University and the wider community. This is promoted via The Forum for the Future – Higher Education

Project. Details of policy, information and the staff development supporting the policy on the environment will be promoted through the website and various University communication channels.

 

The above list is not exclusive or exhaustive and the post holder will be required to undertake such duties as may reasonably be expected within the scope and grading of the post. All members of staff are required to be professional, co-operative and flexible in line with the needs of the post, Department, School and the University.

 

Job descriptions should be regularly reviewed and at least prior to the annual appraisal, if applicable or on a regular basis to ensure they are an accurate representation of the post.

                       

The salient features of Conditions for Clerical and Certain Related Administrative staff are as follows:

 

• The salary will be in the range of £25,941 per annum. This is on Grade 4 of the salary scales for professional, administration and support staff.

 

• Annual Leave is 30 days, plus 8 statutory and 4 additional days during the Christmas holiday period.

 

• You will automatically be entered into the London Pension Fund with an option to opt out.

 

• This position is exempt from the Rehabilitation of Offenders Act 1974 and as such a criminal records check will be required for this post.

 

• All offers of appointment are subject to the University receiving satisfactory references and medical clearance.

 

• All posts at City, University of London are subject to reasonable adjustment under the Equalities Act (2010).

 

• All appointments at City, University of London are subject to a probationary period.

 

Further Information

We operate a no smoking policy.

City, University of London offers an excellent pension scheme, generous leave allowance, season ticket loan, a good working environment, and access to our student fitness and social facilities.

 

City, University of London confirms its commitment to equal opportunities in all its activities. It is intended that no job applicant or employee will receive less favourable treatment on the grounds of political belief, sex, sexual orientation, disability, marital status, race, nationality, ethnic origin, religion or social class. Selection and promotion criteria will be kept under review to ensure that individuals are treated on the basis of the job requirements and on their relevant personal merits, and are not disadvantaged by conditions or requirements, which cannot be shown to be justifiable.

If you have a disability and are interested in this post, your application is welcomed.  For an informal discussion you may wish to contact the Recruitment Team on:

Telephone:       020 7040 3085

E-mail:             [email protected]

                                   

Although these are regional specialist roles, the analysts will sit within intelligence and analysis units spanning multiple regions. They will be expected to work on those other regions, specifically Europe and Eurasia.

The roles entail production of written intelligence and security risk assessments, open-source research, human source cultivation, briefing clients and other audiences, editing, client relationship management. They will also have responsibility for managing researchers, depending on the individual candidates’ seniority.

The client is willing to consider candidates at a range of seniority levels, but with a minimum of two years highly relevant professional experience, most likely working in commercial-grade intelligence analysis in a consultancy or in-house. We also encourage applicants who do not have a specific background in the political and security risk industry but have relevant and transferable skills.

Candidate requirements

• Right to work in the UK (UK or EU citizenship, or a work visa valid at time of application).
• Native-level written English.
• An ability to communicate effectively and express ideas and information clearly verbally and in writing.
• Detailed current knowledge of political and security dynamics of the region of speciality
• Excellent online (OSINT) and offline research skills, and ability to collate, process and exploit intelligence from large volumes of information.
• Developed understanding of how to assess information validity and source reliability.
• Creative approach to research, analytical and inquisitive mind.
• Responds to constructive feedback with a positive and mature attitude.
• Strong interpersonal skills and able to work as part of a team to common goals
• French language skills are advantageous

We are excited to be working with a £multi-billion firm who are seeking a manager to lead security across three of their niche UK operating businesses.  Reporting to the Head of Group Security, this role has responsibility for:

• Implementing the Group Security Strategy.
• Proactively and reactively assessing, managing and mitigating all security-related risks, including implementing cost-effective solutions to mitigate security-related threats, vulnerabilities and losses using an enterprise security risk management approach.
• Owning the security investigations lifecycle and following current good practice.
• Investigating and escalating reported incidents to all key stakeholders as appropriate.
• Maintaining regular and effective communication with key stakeholders, including: Divisional Board, Regional Managing Directors, regional management, branch managers, the Head of Group Security and other Group Security teams to provide subject matter input to all areas of physical security.
• Driving the continual improvement of enterprise security risk management within the designated area of responsibility.

 Role accountabilities:

• To identify and mitigate security risks and issues within the area of responsibility in order to protect people, property and assets. To be achieved by conducting independent security risk assessments, understanding the control environment, highlighting areas for improvement and implementing frameworks and solutions to prevent losses.
• To manage the lifecycle of security investigations. This will be done by planning and managing the investigation process, including: allocation of resources, gathering data, planning & conducting interviews, formal reporting to stakeholders and incident reporting in line with best practice.
• To maintain effective engagement and communications. To be done through building and maintaining effective relationships, supporting stakeholders by providing valued input into the decision-making process and meeting regularly with Regional Managing Directors & their teams, maintaining security as an item on meeting agendas, providing security training and regular appropriate updates, dashboards and reports.
• To develop the team. To be achieved by developing members of the team through identifying training & development opportunities, coaching, mentoring, on the job training, and through formal development opportunities. To understand best practice and to seek out areas of continual improvement to raise performance in all areas.
• To drive value and a cost-effective ethos. To be met by ensuring that proposed cost is proportionate to anticipated loss, by employing civil recovery in all relevant cases, identifying new and innovative solutions & smart ways of working and to collaborate with other colleagues to deliver value for the businesses and the overall Group.
• Managing the expectations of regional and branch management and gaining support for recommendations made regarding both physical security equipment or process/ procedural improvement. Knowing when to escalate certain issues to more senior management.

Candidate profile:

• Led a security, loss prevention, profit protection or similar team within a multi-site organisation
• Relevant tertiary qualifications preferred in Security, LP, Risk Management or related disciplines, ie BSc or MSc in Security and/or Risk Management, professional certification (CPP, PSP, PCI, CSMP, MSyI, MBCI, etc.), non-confrontational interview techniques (WZ, Reid or similar) or ISO/TAPA auditor/lead auditor
• Strong commercial acumen
• Evidence of collaborative working within an organisation, across departmental boundaries and with external agencies
• Demonstrate a positive approach to leading change
• Ability to lead a diverse team
• Demonstrated ability of coaching, mentoring, development and training delivered (develops a learning environment)
• Ability to communicate and influence at all levels
• Effective report writing and presentation skills
• A good understanding of relevant legislation. E.g., PACE, DPA, SOCA, the Theft and Fraud Acts, UK GDPR, etc.
• A good understanding of employment law, including ACAS best practice guide and Employment Law Act.

TSCM Engineer Trainee

Esoteric Ltd, world-leading counter-espionage and TSCM specialists, are recruiting a TSCM Engineer Trainee on a full-time permanent basis to join their small, dynamic team. The role will be based from the company offices in Old Woking, UK, but most operational time will be spent travelling within the UK and overseas.

Main Objectives

• To learn the technologies, tactics, techniques and procedures of TSCM search
• To conduct Technical Surveillance Counter Measures surveys
• To learn how to complete TSCM survey forms and the writing of the TSCM report.
• To be aware of current and emerging espionage threats, vulnerabilities and trends
• To work on client sites in UK and overseas, as part of a team.

Qualifications/Experience

• Working towards or attained a qualification in electronics/electrical engineering, telecommunications or computing sciences.
• Developing a broad knowledge of RF technologies.
• Developing general knowledge of InfoSec techniques.
• Interest in new and emerging technologies.
• Gaining experience in TSCM techniques and equipment, and the ability to learn these techniques and operate equipment.
• Capable of staying abreast of new technologies.
• Good practical skills.
• Developing knowledge of Risk, Threat and Vulnerability issues.
• Good working knowledge of the internet and MS Office applications.
• Able to work as an excellent team player.
• Client focused.
• Cost sensitive and able to deliver VFM (value for money) on all areas of TSCM business.
• Able to work with colleagues to deliver company objectives.
• Some experience of field work and working on external sites.

See the full overview of the job description, including core skills and duties: HR036m TSCM Trainee Job Description

To apply, send your CV and a covering letter to [email protected]. If you would like further information about the role or an informal discussion before applying, please contact Esoteric via [email protected] or call 01483 740423.

To carry out Installations, Service & Maintenance visits and corrective works on a day to day basis and as required by our clients.  Most works will be carried out at our customer’s sites and premises, with some preliminary works at the office on a rare basis.   The Engineers support the delivery of installations, service, and maintenance works with the day-to-day client and coordinator-focused activities, ensuring all communications and records are recorded accurately. As a very customer-facing role and as the primary contact with our clients the role focuses on delivering exceptional service and support that deliver and uphold our values.

The Venue Security Manager will provide leadership for all aspects of security and emergency management at The Bonus Arena, Hull. They will be confident in assessing a wide range of security risks including counter terrorism risks facing events and crowded places as well as the venue assets.

This challenging and exciting role requires candidates with a good level of experience either working in the event security sector or crowded places such as shopping centres, airports or stadia. We value interpersonal skills and teamwork and whilst technical qualifications are important we will support the candidate with relevant experience to gain these qualifications through a professional development program

Background

The Office for Nuclear Regulation regulates all aspects of protective security for civil nuclear materials and sensitive nuclear information in the United Kingdom. We regulate against our published Security Assessment Principles in accordance with the Nuclear Industries Security Regulations 2003. ONR also supports the development and improvement of good practice for nuclear security both domestically and internationally.

Nuclear Security Inspector (Site Protection / Transport Security)

About the role

The role of the Nuclear Security Inspector (Site Protection/Transport Security) is to deliver security regulation across the civil nuclear industry to ensure that it manages risks of theft and sabotage appropriately and effectively. This is achieved primarily through:

Assessment of dutyholders’ security plans to provide confidence that risks are being adequately managed.
Undertaking regulatory interventions with dutyholders to ensure that security arrangements contained within their security plans are being effectively implemented.
Influencing dutyholders to make improvements where compliance gaps are identified and taking appropriate enforcement action where necessary.
Ensuring that security events are comprehensively investigated, and appropriate action taken.
Contributing to the development and maintenance of the regulatory framework and relevant good practice.
Liaison with other regulators (including those in security and safety disciplines) and various Government security and intelligence agencies.
Representing ONR at security events and meetings, such as those organised by the International Atomic Energy Agency, the World Institute for Nuclear Security, the Nuclear Institute and those organised directly by the UK Nuclear industry.
Training to expand and deepen knowledge and experience in specific nuclear security and regulatory topics will be given throughout the successful candidate’s career. As experience of regulating nuclear security increases, all inspectors are given the opportunity to progress and achieve promotion.

The Venue Security Manager will provide leadership for all aspects of security and emergency management at The SSE Arena, Wembley. They will be confident in assessing a wide range of security risks including counter terrorism risks facing events and crowded places as well as the venue assets.

This challenging and exciting role requires candidates with a good level of experience either working in the event security sector or crowded places such as shopping centres, airports or stadia. We value interpersonal skills and teamwork and whilst technical qualifications are important we will support the candidate with relevant experience to gain these qualifications through a professional development program

These roles will sit within the Sport & Security Team in the Commonwealth Games Delivery Unit. The team is responsible for ensuring, on behalf of government, that the Games are a sporting success and that athletes, spectators and everyone involved is kept safe and secure.

The Programme Delivery Team is looking to recruit 2 x Sport & Security Programme Delivery Managers (Grade 7).

The post-holders will work closely with counterparts across the Games partnership at all levels to keep activity on-track and to a suitable standard. There will be a need to influence partners, identify risks and promote solutions. Oversight and assurance are key parts of the roles. The advertised posts each represent an opportunity to make a real, meaningful contribution to a world-class mega-event that will be watched by over a billion people worldwide.