Office Administrator

As our business continues to grow both here in the UK and globally so to do the opportunities within our UK office, this is a newly created Junior Administrator position which is the perfect entry level role for a motivated individual ready to make the most of this opportunity and grow alongside the business.

 

Day to day you will be responsible for:

  • Basic office tasks – meet/greet of customers, managing the phone, filing, ordering of lunches for trainings/meetings,
  • Supporting the business administrator with various duties,
  • Analysing training/customer questionnaires to uncover valuable insights

To be considered for this position you’ll need to have:

  • Competency in all Microsoft tools, (Microsoft, Excel, Powerpoint)
  • Strong communication and interpersonal skills

 

To help bring you up to speed and ensure you have every opportunity to succeed we will provide you with training for our internal systems (SAP, CRM etc) with the aim for you to have basic sales order management ability for providing cover for the team – As the UK business grows we see this role growing with it.

 

If you’ve been looking for your next opportunity to join a growing global organisation and forge your career path this is the role for you.

 

Applications will close 13th March 2020.

 

Internal Regulator (Security)

What if you could work with remarkable people on extraordinary things? What if the end result was something a little bit special? What if your role was mission critical?

For nearly 70 years, AWE has been at the forefront of nuclear weapons research and development. We have a critical mission: to provide the warheads for the UK’s ultimate deterrent – Trident. We also use our unique skills to provide wider UK government with counter-terrorism and nuclear threat reduction solutions.

It takes a special sort of person to work at AWE. What if that person was you?

Internal Regulator – Security Specialist

Location: Reading/ Basingstoke area

Package: AWE offer a competitive salary, market leading contributory pension scheme, generous holiday entitlement, excellent work/life balance including a 9-day working fortnight and flexible working hours (role dependent).  A salary sacrifice scheme is also available. We will consider candidates looking for full time or part time hours.

AWE has been named in the Sunday Times top 25 big companies to work for in 2019.

We are looking for a Security Specialist to join the Internal Regulation team in providing challenge to the business and advice to the Assurance Director and on the security performance of the business. You will need to be able influence the business in its drive for continual improvement in its performance.

As an Internal Regulator you will manage the surveillance programme in order to provide an overview on the security performance and report these findings to key stakeholders and governance bodies.

We are looking for the Internal Regulator to have:

  • Extensive experience of working or regulating within a security environment
  • Strong interpersonal and communication skills capable of influencing customers, stakeholders and others in the team
  • Organisational and reporting skills
  • Demonstrated ability to adapt quickly to both reactive and routine requests
  • Reporting writing and presentation skills
  • Knowledge of Risk Assessment Methodologies
  • Knowledge of Defence Nuclear Security Regulation Conditions
  • Experience of undertaking investigations and/or Audit (Preferred).

Candidates must be willing and able to obtain and maintain the necessary security clearance for the role.

Please note that you must be a British National to apply for a role at AWE.

AWE plays a crucial role in the defence of the United Kingdom, by providing and maintaining the warheads for the country’s nuclear deterrent. We are a centre of scientific, engineering and technological excellence, with some of the most advanced research, design and production facilities in the world. Our unique expertise also assists the UK Government in developing and delivering a range of innovative and integrated support services, including national nuclear security and counter-terrorism solutions.

 

AWE is an equal opportunities employer. We value diversity and welcome applications from candidates from all backgrounds. We particularly welcome applications from sections of the community which are currently under-represented at AWE, including women, BAME and people with disabilities.

 

Technical Security Consultant, based London

enteles Search is working closely with this London based security consultancy, helping them to identify several key hires to join their fast growing and dynamic business.

One of those roles is for an experienced Technical Security Consultant, to be responsible for a wide range of key duties and tasks. The Technical Security Consultant will:

  1. Be responsible for the delivery of a varied range and quantity of projects and/or work packages, reporting in to the Lead Technical Consultant. During project execution, the Technical Security Consultant will ensure that project deliverables are appropriately aligned with the organisations’ workflow stages.
  2. Be responsible for identifying all project deliverables, as per the respective project fee proposal, and through the production of a Project Initiation Document (PID) ensure the clients expectations are fully aligned to this.
  3. Ensure that all documentation is produced using available templates and adherence to company standards are maintained at all times. This will require the preparation and delivery of high quality reports and other documentation across a range of security areas. All deliverables will be produced to the highest standards, ensuring that any references are evidenced appropriately and that where necessary, relevant standards are included.
  4. Be responsible for the delivery of projects from initiation to completion. Where projects necessitate services other than technical consultancy, such as Risk, Threat and Vulnerability assessments, the Technical Security Consultant will liaise closely with respective departments within the business to ensure project continuity for the client. The Technical Security Consultant will remain with the project throughout and will be responsible for ensuring it is closed out and signed off by the client.
  5. Be responsible for managing the project in a timely fashion and aligned with any programmes issued by the client or their representatives, identifying any problems with the timeline and highlighting them appropriately. Where any issues are identified, these will be communicated to the Lead Technical Consultant, with options as to how to resolve them, and report these back to the project team in order to meet challenging deadlines.
  6. Be responsible for reporting regular project updates to the Lead Technical Consultant and attending weekly resource calls, having updated a project tracker prior to the call.
  7. Maintain and manage their own diary, keeping it up to date, allowing other company members to identify where and when they are/will be, throughout the working week. Activities completed throughout the working day are to be recorded on a timesheet document. At times it will be necessary to change dates and times of diary events to accommodate other business operations and or other project priorities.
  8. Undertake design and design development activities throughout project phases. This will include but not be limited to: attending client sites having organised stakeholder meetings, attend meetings organised by other project members, conduct technical workshops bringing together clients, manufacturers, integrators, and other services lines, such as IT, FM, M&E, Architects. Such meetings and workshops will be your responsibility to ascertain the requirements for the project along with other information collected from the client and other company departments such as Operational Requirements in order to produce the technical solutions for the project.
  9. At all times, work closely with the Design team where design support is required for production of design drawings, based on concept information provided to them by the Technical Security Consultant. The Design team will not determine technical solutions such as integration possibilities, this is the responsibility of the Technical Security Consultant to resolve through the stakeholder meetings and technical workshops.
  1. Have a good understanding of Ethernet networks and IT infrastructures and how the reliance upon these systems affects the technical solutions that you are expected to produce. You will have the ability to include and confirm network requirements, including cable distance limitations in the production of a solution.
  2. Deliver against a range of Key Performance Indicators (KPIs) in order to maintain high quality outputs across a range of areas including resource management, delivery, financial, and other requirements.
  3. Work with the sales and marketing department to inform current and new clients of the companies range of products and services. This will include (but not be limited to) assisting with the writing of bids, responding to RFPs, attending product pitches and presentations, and liaising with current and new clients.
  4. Ability to produce analysis data of user requirements vs implemented technology and present this through clear documented reports either as an electronic submission or as a formal presentation to the client in person.
  5. Deliver Technical Security Consultancy services to national and international clients.
  6. Ability to create and implement business cases for each project.
  7. Possess a high level of technical understanding of intelligent building technologies and the IoT.
  8. Ability to prepare and deliver technical security related training as required. This may be through third parties but will always be the responsibility of the Technical Security Consultant to coordinate.
  9. Understand and manage client expectations and requirements across a broad technical security environment.
  10. Maintain an expected level of Continued Personal Development (CPD) through monitoring technical security developments, systems and standards as well as attending regular CPD sessions provided by manufacturers etc.
  11. Be available for Global travel as required and appropriate to the project. Where possible, the business will look to accommodate the needs of individuals and appoint projects respectively.

Experience:

The Technical Security Consultant will be highly experienced in technical/physical security integration/project management/consulting (7+ years’ experience) and capable of delivering security design, and project management services as required. Experience should include serving in a role where technical consulting was a specifically defined (and ideally trained) task inherent to the role. Project delivery will have ideally been done at the operational and tactical levels, regularly involving projects of more than 10 people with an overall value of £1 million plus.

The Technical Security Consultant will have conducted projects in both public and private sector environments, being directly accountable for project outcomes. The Technical Security Consultant must have a strong commercial experience that includes the management of projects from initiation to close. The Technical Security Consultant’s previous commercial experience should be international and have required them to plan and manage frequent trips between client sites. The Technical Security Consultant will be expected to have a sound working knowledge of air travel, public transportation networks, language barriers, cultural considerations, and visas in order to transport themselves globally.

They must have a sound understanding of multiple disciplines and trades such as IT, Mechanical & Electrical, Architectural and Commercial, as well as Security requirements across the industry and how one can affect another.

They must have experience with RIBA (Royal Institute of British Architects) stages and have worked on projects aligned to these. Understanding when to mobilise key deliverables throughout the life of a project is a prerequisite and coordination with other project members to ensure the successful delivery is a necessity

They must have a good knowledge of relevant standards to the security industry and should be able to reference these when producing documents. In turn, they must be able to discuss them in project meetings with the client and or other project members, where required such as the impact on Access Control for escape methods standards in both public and workplace environments, or levels of pixel count for CCTV fields of view.

Educational Requirements/Qualifications

  • Degree or appropriate technical experience.
  • Prince 2 or equivalent Project Management qualification desirable
  • Recognised professional membership/certification (e.g. MSyI, CsyP, CSMP M.ISMI, PSP, CPP).
  • Security Systems Engineering and Design. (Or be able to demonstrate such ability)
  • Engineering lifecycle knowledge and skills
  • Have completed formal training in a range of recognised technical security solutions including, but not limited to Access Control Systems – CCure 9000, Lenel, Honeywell etc.
  • IP CCTV Systems – Milestone, Qognify, Bosch, Axis etc.
  • Intruder Detection Systems – Standalone and Integrated
  • Physical Security Systems – Doors, Gates, Barriers, Fencing Etc.
  • Security Control Room Systems
  • Security System Integrations
  • IT Security and Networking

Competency in the use of the following applications to an intermediate level would be advantageous:

  • SharePoint
  • Microsoft Word
  • Microsoft PowerPoint
  • Microsoft Excel
  • Microsoft Visio
  • AutoCAD

Skills and Competencies

  • Highly motivated self-starter
  • Strong technical acumen
  • Strong knowledge of the different aspects of building services engineering
  • Expertise in building control and security systems
  • Strong knowledge of integrated security systems and associated protective security strategies
  • Proven field experience within an integrator, corporate security and/or governmental environments.
  • Identifiable experience of applying risk mitigation strategies to meet client expectations
  • Awareness of commercial security industry developments and current best practices
  • Strong project management skills developed within a commercial/consulting environment
  • Effective report writing and document production skills
  • Ability to analyse security risk environments and complex problems to identify vulnerabilities and derive mitigation options
  • Strong IT skills, confident in data network architecture and design

Personal qualities

  • Excellent client (internal and external) management and consulting skills
  • Effective decision making and judgment
  • Strong interpersonal skills – building trust and support
  • Excellent communication skills – written and oral (informal and presentational)
  • Able to work with a small experienced team – understands and is comfortable with ’small team dynamics’.

Design Consultant, based London

Working directly for this exciting and growing security consultancy based in the heart of London, the Design Consultant is responsible for the delivery of a range of projects and/or work packages to an agreed programme of works. During project execution, the DC will be required to lead and take ownership of the design tasks in line with the businesses Consultancy Process and the RIBA work stages.

These tasks will include, but are not limited to;

  • Delivery of concept designs and on-going development through to detailed design packs ready for procurement in line with client requirements, regulations, standards, etc.
  • Producing detailed design schedules, document registers, designer risk assessments, technical drawings, schematics, technical or performance-based specifications.
  • Managing change either generated by client or internal design process.
  • Conducting client facing workshops focussed on the delivery of a range of services.
  • Presenting, demonstrating and communicating technical or strategic design information to both technical and non-technical stakeholders
  • Understanding and managing client expectations and requirements across a broad technical security environment
  • Producing and accurately record design meeting notes and actions
  • Delivering technical security design consultancy services to clients
  • Preparing and delivering high quality reports across a range of security areas
  • Producing analysis of user requirements vs implemented technology
  • Reporting to the Lead Consultant on a regular basis and providing weekly updates on project progress, issues, opportunities, etc.
  • The DC shall also be capable of;
  • Delivering to a range of Key Performance Indicators (KPIs) in order to maintain high quality outputs across a range of areas including resource management, delivery, financial, and other requirements.
  • Working under pressure and multi-tasking to achieve project and client timelines, satisfying client expectations and have good time and workload management skills
  • Maintaining a high level of technical understanding of electronic security systems, physical security systems, intelligent building technologies and the IoT
  • Monitoring and developing technical security experience in products, systems and standards
  • Global travel as required and appropriate.

Experience:

The DC will be highly experienced in technical/electronic/physical security integration/consulting (5+ years’ experience) and capable of delivering holistic security design, and associated consultancy services as required. Experience should include serving in a role where security design consulting was a specifically defined (and trained) task inherent to the role.

The DC will have delivered projects in both public and private sector environments, being directly accountable for project outcomes. The DC’s previous commercial experience should be international and have required the Consultant to plan and manage frequent trips between client sites.

Educational Requirements/Qualifications

  • Degree or appropriate technical/design experience
  • Recognised professional membership/certification (e.g. MSyI, CsyP, CSMP M.ISMI, PSP, CPP)
  • Security or engineering professional qualifications
  • Engineering/Construction lifecycle knowledge and skills
  • PRINCE2 or equivalent Project Management qualification desirable
  • AutoCAD and document management systems would be advantageous

Skills and Competencies

  • Strong technical/design acumen
  • Effective drawing production skills
  • Attention to detail
  • Excellent client (internal and external) management and consulting skills
  • Strong knowledge of the different aspects of building services engineering
  • Strong knowledge of integrated security systems and associated protective security strategies
  • Proven field experience within an integrator, corporate security and/or governmental environments.
  • Awareness of commercial security industry developments and current best practices
  • Project management skills developed within a commercial/consulting environment
  • Effective report writing and document production skills
  • Commercially aware and ability to produce system budgets and review cost proposals
  • Ability to analyse security risk environments and complex problems to identify vulnerabilities and derive mitigation options
  • Strong IT skills, proficient in data network architecture and design

In addition, competency in the use of the following applications to an intermediate level is required:

  • Microsoft Office Suite
  • Microsoft PowerPoint
  • Microsoft Visio.
  • AutoCAD would be advantageous
  • SharePoint would be advantageous

Personal qualities

  • Highly motivated with a strong sense of responsibility
  • Integrity and honesty
  • Security minded
  • Effective decision making and judgment
  • Strong interpersonal skills – building trust and support
  • Excellent communication skills – written and oral (informal and presentational)
  • Able to work collaboratively within an experienced team
  • Able to work on their own or collaboratively within a team
  • See personal improvement and development as a “goal”

Global Investigations Manager, flexible base in Europe

enteles Search are proud to be working with a leading European company in their search to identify a talented Global Investigations Manager. With company revenue exceeding $10bn and with c24,500 employees spread globally, this is a great opportunity to join a fast-growing international team that are playing a crucial part in the organisations’ growth.

Reporting into the Group Security Director, this role specialises in conducting complex security investigations and managing external investigative services, whilst also providing investigative support and advice to the Chief Compliance Officer for compliance-related investigations. The manager will be focused on root cause analysis and quantifying risk, then communicating those findings to management in a fashion that prompts them to initiate systems, process, and procedural change to address the identified areas of concern.

Responsibilities Include: 

  • Managing the investigation process with a focus on gathering evidence for investigations. This evidence is then compiled in a logical fashion and used to conduct employee interviews and perform root cause analysis.
  • Completing investigative field work for crimes against the Group (organised crime, theft, extortion)
  • Working closely with General Counsel, Chief Compliance Officer, Export Control and other key functions personnel to analyse controls based on investigation findings and recommending enhancements/remediation related to compliance.
  • Working effectively with the fraud team to discover how employee frauds occur, through a deep understanding of systems and the processes that support them.
  • Communicating effectively with stakeholders, when systems or process deficiencies are identified to ensure that they are corrected.
  • Ensuring proper mitigation efforts are taken promptly on any/all significant employee matters.
  • Recognising opportunities for addressing fraud issues, risks and exposures.
  • Maintaining strong liaison and working relationships with appropriate law enforcement and regulatory agencies, including international enforcement agencies.
  • Developing criterion for items requiring action and actively seeking intelligence that supports specific ongoing investigations or risks.
  • Broader investigation duties, including gathering evidence, interviewing witnesses and employees, documenting in the case management system, complying with regulatory requirements, internal policies and identifying control and procedural issues.
  • May involve forensic investigative analysis to support an investigation.

Requirements

  • Ideally possessing a Bachelor’s degree in Criminal Justice, Criminology .
  • Must possess deep experience in a broad area of investigations or related Law Enforcement and be well versed in conducting and managing investigations in an international setting.
  • Industry recognised certifications such as CFE, PCI, etc. are preferred
  • Direct experience in conducting investigations from remote locations and experience in managing investigators that work remotely.
  • Access to a home office location that is appropriate for conducting video based interviews and team meetings.
  • Experience with technology platforms that allow users in remote locations to conduct virtual sessions for sharing information during an investigation interview.
  • Court room testimony experience is a plus.
  • Experience presenting to an audience regarding fraud or investigations.
  • Professional proficiency in English as a minimum.
  • Ability to successfully pass a vetting process
  • International travel up to 80% can be expected.

EMEA Investigator, based South West, UK

enteles Search are excited to be working with a rapidly growing company in their search to identify an EMEA Investigator who will take on this newly created role.  This is a fantastic opportunity to join a fast-growing international team. The company are on a strategic path to create a robust investigations framework and the introduction of this role is a pivotal element to this.

The focus of the role is to drive the investigative strategy and response across the EMEA region, working collaboratively with colleagues to share and drive best practice and leverage strengths. The position will oversee all investigations within the region, including the development and preparation of evidence to support civil, and in some cases, criminal cases.

The position includes investigations in a range of environments, from manufacturing to supply chain and point of sale and can cover a range of subjects including counterfeit and grey market issues, fraud, theft and false accounting.

Key responsibilities:

  • Perform investigative duties of exceptional difficulty or of the highest sensitivity and importance ensuring all investigations are conducted within the scope of the company rules, policies, and regulations.
  • Manage investigations selectively based on their complexity, scope, and impact on the company.
  • Share knowledge and experience through briefings, presentations and guidance with the wider team.
  • Collect data through in-house and publicly available information to identify unusual activity.
  • Develop and maintain productive working relationships with international agencies.
  • Use breadth of technical and investigative knowledge, skills, and tools to discern and resolve conflicting facts or evidence.
  • To continually assess and address the risk of loss and security to the Supply Chain / Manufacturing and Point of Sale environment, evaluating the risks of existing controls for weaknesses and learning from the investigations undertaken
  • Lead on investigations involving new product launch management, tracking and security of all assets and intellectual property within region up to launch date.
  • Liaise closely with law enforcement, industry partners/trade groups and other relevant agencies within the region to ensure that the business can operate with minimum disruption from criminal activity.

Requirements

Essential

  • At least five years or more experience in the investigative discipline
  • Strong working knowledge of investigation best practice.
  • Able to work in multi-cultural, diverse environment and geographies.
  • Ability to travel heavily the region of responsibility extensively.
  • Ability to adapt to different cultural operating environments
  • Ability to oversee investigations involving a vast range of subjects that encompass large, complex, cases that may be of national, or international significance;
  • Overseeing development of investigations, statistical data, and reports to evaluate and determine goals and objectives
  • Previous experience of conducting investigations alongside law enforcement or legislative bodies.
  • Strong oral and written communication skills to clearly and accurately summarize decision making.
  • Strong interpersonal skills with the ability to build effective relationships with other teams.
  • Strong report writing skills
  • Ability to follow procedures, maintain quality standards, understand regulatory requirements and adhere to appropriate controls.
  • Experience in running investigations within the online space

Desirable:

  • Second language suitable for the region of responsibility
  • Experience of anti-counterfeiting and anti-diversion.
  • Industry investigations certification or qualification

Regional Security Manager, EMEA, flexible base in the UK (see link for options)

enteles Search are excited to be working with a market-leading multinational in their search to identify an EMEA Regional Security Manager.  This is a great opportunity to work across a large and expanding region, working in a very diverse role to support the Regional Security Director in the protection of the firm.

This position is responsible for assisting the Regional Security Director for the EMEA region (c 5,000 staff across 90 sites in 30 countries), to reduce all internal/external threats to the company and to effectively manage all identified risks through the development, implementation & maintenance of proactive security/loss projects, policies, procedures and programmes designed to protect the company’s human; technological; financial and information assets, as well as its brands and reputation.

This position is also required to work in partnership to support the internal controls and anti-bribery compliance program at multiple locations, utilizing both internal and external resources in support of the company’s planned initiatives

 

Responsibilities

  • Responsibility to assist in the proactive and cost-effective protection of regional assets.
  • Assist in the development and implementation of effective security policies, procedures and administrative controls, utilising recognised risk analysis methodologies that are focused on the reduction or elimination of incidents/events that contribute to or cause losses of corporate assets.
  • Work closely with Internal Audit and Group Security to measure the effectiveness of site security, and internal control issues; identify and recommend cost effective/efficient solutions to correct weakness; and assist and consult in the implementation of the recommendations since damage, disruption or loss would have a serious or long-term financial and operational impact on the organisation.
  • Assist in the development and implementation of comprehensive security/loss survey/audit programs that are designed to consistently monitor, regulate and report on the company’s strengths, weaknesses & continuous improvement opportunities within the region.
  • As directed implement appropriate plans and control techniques necessary to protect against fraudulent access, disclosure or theft of proprietary information sabotage, and property damage to critical records, functions or assets of the company.
  • Investigate in an appropriate manner all internal/external incidents of dishonesty, irregularities or criminal acts that impact on the profitability of the company to determine cause, extent of loss, and provide appropriate controls to prevent future occurrences. This will entail direct involvement in the criminal justice system, including presentation of evidence and testimony in accordance with legal procedure.

Candidate Profile

  • Candidates should have strong security/loss prevention experience. Prior international experience would be advantageous
  • Prior investigations experience is required
  • Experience working in a partnership approach with internal colleagues is required
  • Experience of a change management would be useful
  • Candidates require strong influencing skills and the ability to develop and maintain senior level relationships
  • Candidates should be calm and considered, with strong communication skills
  • Experience within supply-chain/manufacturing would be highly advantageous
  • Significant travel (up to 80%) across the region will be required, often at short notice

Security Analyst based in Hampshire

enteles Search are proud to be working with a growing security consultancy in their search to expand their analytical team and identify a Security Analyst.  This is a great opportunity to get in at the early stages of the company’s growth, and work with an international client base.

This fast-growing consulting firm are making a real impact in their markets.  They leverage the highest quality human analysis and cutting-edge computing techniques, to have developed a unique system that signifies a breakthrough in security support to their multinational client base.  In order to accelerate their success, they are looking for a versatile and motivated Security Analyst who can bring a broad spectrum of value to a growing company.

As part of a small, passionate and committed team, the successful candidate will be a driving force in the future direction and development of the company. Integrity, honesty and a people-focused approach are key qualities.

The successful candidate will be responsible for gathering, evaluating and analysing information from a variety of open sources, public databases, third-party providers and business intelligence systems. The Analyst will leverage technology and computers across analysis functions via automated workflows in order to process information, build the security incident database and visualise this knowledge. The Analyst will extract insights from structured or unstructured data and draw upon the practice of data analysis using predictive analytics. Intelligence information will be used by the Analyst to anticipate and inform clients on relevant security events, such as acts of terrorism, social unrest, industrial action, regulatory changes, operational disruption or criminal activity. Versatility and flexibility in the role and working conditions is important.

Experience

Applicants should have at least one of the following:

  • Bachelor’s degree in political science, international relations or security studies
  • Formal training in business intelligence and/or data analytics tools
  • Intelligence analysis and risk assessment experience
  • A familiarity with the aviation industry and aviation operations/security is highly advantageous

Personal Qualities

The successful candidate will demonstrate:

  • Honesty and integrity.
  • Confidence to speak out in groups of people and to share ideas
  • Humility to accept the input from others and to learn at every opportunity
  • Ability to deliver sustained value when working independently with little supervision
  • The flexibility, versatility and humility to pick up any task and complete it to the best of their ability
  • The ability to take a collaborative approach to analysis and to resolve conflict
  • Ability to demonstrate creativity and innovative thinking
  • A proactive approach to problem solving and continuous improvement
  • Ability to handle regular change

Skills

  • Sound organisational skills and adequate technological savvy for dealing with large datasets
  • Ability to work both independently and as part of a team; efficiently meet tight deadlines
  • Excellent written communication skills and the ability to conduct in-depth open-source research
  • Use logic and reason to identify strengths and weaknesses of alternative solutions to problems
  • Understanding of analytical systems functions and how changes in conditions affect outcomes
  • Sourcing, defining, normalising and automating large datasets for visualisation creation
  • Utilise business intelligence presentation platforms to present complex analytical findings
  • Analysing data, identifying anomalies and providing usable insight to internal and external customers
  • Understanding of analytics tools and knowledge of relational databases as well as unstructured data
  • Applied use of business intelligence presentation platforms and emerging analytical modelling tools
  • Use open-source research tools to fill aviation security information collection requirements
  • Author subject-specific security intelligence alerts via open-source research methods
  • Identify relevant security risks; provide effective advice and recommendations to clients
  • Familiarity in political, terrorism, security and/or operational risk analysis techniques is a plus

Crisis Management Analyst, based in Amsterdam

enteles Search are working alongside an international organisation, helping them to identify a bright Crisis Management Analyst to be based from their Amsterdam office. This will be a 12 month contract initially, with the possibility of the role going full time beyond this point.

The crisis management program falls within our client’s resiliency pillar, responsible for ensuring the organization’s ability to anticipate, prepare for, respond to, and recover from significant events posing a threat to their operations, reputation, and people. Sitting within the wider Global Security division, the crisis management analyst will report directly to the global crisis manager and will play an instrumental role in building and delivering a first in class crisis management program, globally.

The role’s primary function will be supportive; helping set up foundational elements such as plans, policies, metrics, dashboards and supporting the development of training materials. A significant portion of the day to day will be spent drafting plans, creating templates, analysing metrics and helping build the foundation needed to scale the implementation of the existing framework.

The role is an early-career position – based in Amsterdam contracted for a 12-month duration with the potential for full-time employment at the end of the initial contract period. A degree of flexibility is required with a supportive capacity as the security and crisis management team develops.

Must-haves

  • Background in drafting plans, policies, playbooks and more, in simple concise language, reflecting the client’s culture and ethics
  • Excellent at digesting operational information and producing concise, strategically focused briefs
  • Exposure to incident response / crisis management
  • Some experience in developing dynamic challenging training programs, in house
  • Solid project management skills
  • Some intelligence experience required, namely in processing vendor provided intel and developing outlooks specific to the organisation
  • Able to generate meaningful reporting metrics
  • Excellent Google Suite, Microsoft Suite, candidate will be asked to develop engaging presentations for a variety of audiences
  • Problem-solving mindset, agile thinking, humble, especially under pressure
  • Dynamic, excellent interpersonal skills and team player
  • Nice to have: GIS, SQL and Jupyter

Background

  • Background in a tech / e-commerce, ideally in a multinational organisation (preferred)
  • 3+ years of intel / crisis management / corporate security / risk management experience
  • Familiarity with crisis management systems, including mass communication tool (i.e. Send Word Now, AdHoc, Everbridge)
  • Postgraduate degree in a relevant field

Investigations Analyst based in Birmingham

Job Description

enteles Search are proud to be partnered with this multinational who are seeking an Investigative Analyst to work within their UK operations.

This is a newly created role, within a growing investigative team.  The analytical function is described by the functional leader as ‘the most important people in the team’.

The role will provide expert analysis to identify malicious and process loss activity and trends. To work proactively with the Investigations, Operations and Central Finance teams to prevent fraud and financial loss within all sectors by identifying, analysing and reporting on exceptional activity. Through the use of data mining techniques detect and interpret the data to provide management information to support investigations into losses through criminal activity or non-compliance to company process. Using specialist investigative interviewing techniques support the field team with investigations. Provide a monthly MI reporting suite to the business to drive action and maximise financial performance.

Key Accountabilities

Data Mining

  • Proactively investigate trends in data and highlight potential areas of focus and further investigation.
  • Monitor and analyse all KPI statistics to look for trends and exceptions.
  • Respond promptly to requests for data from key stakeholders in order to facilitate investigations into financial and stock loss.
  • Collate and present relevant information from multiple sources effectively, maximising the data mining capability and prioritisation.
  • Upskill and provide coaching for other team members on data mining techniques.

Managing Exceptions

  • Escalation and investigation where metrics are not in line with expectations, getting to the root cause and providing recommendations for procedural improvements.
  • Manage multiple data analysis of exceptions in a timely manner.
  • Respond to external trends by analysing and interrogating business data.
  • Present data and findings in a clear, readable format that is easily understood by all end users.
  • Promote and maintain strong communication and engagement with key stakeholders.
  • Maintain awareness of external trends and ensure all metrics reporting is updated to include new risks identified.

Investigations

  • Responsible for identifying cases of internal and external dishonesty and breaches of procedure.
  • To liaise with third parties, suppliers and external bodies as required to support investigations.
  • To support the reporting of criminal activity to the police ensuring the appropriate documents are provided for the evidence file.
  • Manage the Incident Reporting tool to ensure all cases are recorded and trends are identified.

Influence & Engagement

  • Develop and maintain relationships with key stakeholders and central functions, keeping up to date with their needs and requirements.
  • Obtain and respond appropriately to feedback to ensure data provided is fit for investigative purpose.
  • Support operational managers to drive performance improvement and efficiency.

 

Person Specification

Essential

  • A minimum of 3 years in a similar role
  • Experienced in using InteliQ or similar data mining tool.
  • Ability to analyse and evaluate information.
  • Industry recognised investigative note taking and report writing training.
  • Ability to influence and challenge at different levels from unit colleague to senior managers.
  • Excellent training and coaching abilities.
  • Ability to communicate oral and written information concisely and logically.

Desirable

  • Knowledge of SAP and Nexus.
  • Experienced in carrying out detailed and complex investigations including investigative interviewing.

Enquire now

The first step in our joining process is to submit your CV. This will be read to determine the appropriate joining route and you will then be sent an email with a link to the relevant application form.

  • Please upload your CV here