DIO – Ministry of Defence Guard Service – Security Officer Supervisor

DSTL Portsdown West Portsdown Hill Rd Fareham PO17 6AD

Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!

Learn much more about DIO in our Candidate Information Guide attached.

About DIO

View our YouTube video to see more about our work

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service? The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats. The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture. All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions. We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided. We are a growing organisation with opportunities for good quality staff to progress their security careers. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds. See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

Person specification

Main Responsibilities

  • Supervise all Security Officers on shift at the Unit, deploying them to cover tasks as laid out in Assignment Instructions and in accordance with the Joint Business Agreement/GSSOR
  • Supervise Security Officers to protect people, property, information, and assets from damage, destruction, or unauthorised removal from the Unit.
  • Operate security systems in line with standard operating procedures
  • Align assigned team(s) of Security Officers to protect property or information against compromise, destruction, or damage, maintaining integrity of performance through effective management, encouraging a positive and inclusive working environment, addressing concerns in a timely and sensitive manner
  • Respond appropriately to security concerns raised, including by third parties, and work with the first responder to incidents · Where required, cover CSO5 Guarding tasks including providing meal break relief.
  • Daily Supervision and admin of the Roster, as delegated by the OM, managing the administration of abstractions and keeping the OM appraised on any issues with the rosters or general operations at the Unit.
  • If located within a reasonable travelling distance of other MGS Units then the Supervisor will visit these Units at a frequency agreed with the Operations Manager to provide Supervisory support and visit Staff and customers accordingly.
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Supervising and Operating and monitoring of security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Liaise with Unit HOEs and Customer representatives and other Security providers to ensure a high-quality Security service is provided.
  • Building positive relationships with all stakeholders.
  • Assist the Operational Manager in ensuring that the Unit is compliant with NSI and all documents, policies and processes are kept up to date.
  • Other tasks commensurate with the grade Travel Requirements

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK Driving License due to site requirements.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
Alongside your salary of £27,474, Ministry of Defence contributes £7,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Highly competitive Pension Scheme with an average employer contribution of 27%.
  • Alternative working practices such as working from home.
  • Opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer.
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.
  • Enhanced Parental Leave.
  • Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens.

To learn more about our full range of benefits, view our Candidate Information Guide attached.

Allowances

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Employment Hours

The post advertised is for 37 hours net, however the Ministry of Defence offers a range of flexibilities to enable a better work-life balance for employees. Flexible working patterns will be considered. 

DIO – Security Technician (DNO)

Tasked from home: HQ based in Reading, RG7 4PR

Job summary

Do you want to work for the Defence Infrastructure Organisation (DIO) and care for the Defence Estate? DIO enables Defence to live, work, train and deploy, all with sustainability in mind. From net carbon zero accommodations to runways for the F35 fighter jets; our outputs are unique in the UK and across the globe!

About DIO

View our YouTube video to see more about our work

https://www.youtube.com/embed/I9tLu3UdiGY  How the Defence Infrastructure Organisation Supports Defence

Job description

Security Services Group (SSG) provides specialist security advice, compliance and assurance to areas of the public sector that require the highest levels of security protection. SSG is the Government’s expert provider specialising in design, installation and maintenance of both custom in-house security systems and highly accredited commercial products on the government estate. 
Working as part of a 230-person team, we provide full life support services to UK Defence and Government sites throughout the UK and overseas.

We are looking for a motivated and passionate professional to join as a Security Technician in the SSG’s Defence Nuclear Organisation support team which has its main office at AWE Aldermaston. 
As an SSG Technician you will have the chance to work on a variety of technically sophisticated projects protecting UK Defence and Government sites.

Person specification

You will be tasked from home and for most of the time you will be working in the field being required to travel between various governmental and military sites. We will provide you with the choice of a non-liveried company vehicle to work in your region and you can opt in to use this for personal use.

We require professional individuals to serve SSG customers on a wide range of security systems including Intruder Alarm (IAS), External & Perimeter Intruder Detection, Video Surveillance (VSS), Automatic Access Control (AACS) and Control Room IAS and VSS & AACS Standard Monitoring Systems.

Bespoke system training will be provided.

Other duties include:

•    Being the key point of contact to customers on a day-to-day basis 
•    Attending to maintenance and installation enquiries during core hours
•    Participating in an on-call rota to provide 24-hour emergency cover for the service
•    Conducting checks and audits on customer systems
•    Accurately estimating costs of all materials and labour needed for minor works, additions and alterations 
•    Ordering materials from suppliers and providing equipment lists to the Project Manager 
•    Providing technical assistance at all levels and building solutions to technical and design problems 
•    Undertaking trade supervision for subcontractors
•    Ensuring all job-related administration is accurate and reported in a timely way 
•    Adherence to work-related and site related health and safety guidelines

Your time will be typically spent working within your allocated region, however as SSG are involved in numerous overseas projects there are opportunities to work for short periods of time in Europe. This role will also require operating away from home providing support within the region and to the other SSG UK regional teams, staying in overnight accommodation as required.

Desirable Experience & Skills

Membership: Engineering Council 
Membership: Security Institute
Qualification: HNC in Electrical or Electronic Engineering or equivalent
Qualification: NVQ/SVQ Level 3 in Electronic Security Systems (IDS, VSS, etc) or equivalent
Qualification: ONC/OND in Electronic Security Systems (IDS, VSS, etc) or equivalent

Environmental Factors/Hazards Associated with the post

The applicant may be required to undertake occasional work within Radiological and Explosive Storage areas.

Licences

Full Driving Licence
Driving a vehicle is a requirement of the job; field technicians are tasked from home and are provided with a vehicle to carry their tools and equipment to/from sites which are remote and not accessible by public transport and in response to SSG’s 24/7 On Call Rota.

Qualifications

A Recognised, relevant Engineering background, Engineering Apprenticeship and/or Engineering qualifications, i.e. Intruder Detection Systems, Perimeter Intruder Detection Systems, Video Surveillance Systems and Access Control Systems.

Technical skills

We’ll assess you against these technical skills during the selection process:

  • SSG Functional Competence Area 1: Electronic Security Installation – Practitioner
Alongside your salary of £29,333, Ministry of Defence contributes £7,919 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Highly competitive Pension Scheme with an average employer contribution of 27%.
  • Alternative working practices such as working from home.
  • Opportunity to join one of our several D&I Networks. We value diversity and are committed to being an equal opportunities employer.
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service.
  • Enhanced Parental Leave.
  • Most sites have free car parking, Sports & Social Clubs, Gym, on site shops and subsidised canteens.
  • Alternative working practices such as working from home.
  • Access to Defence Discount Service
  • Specsavers eye test vouchers
  • Access to the Civil Service Sports Club (CSSC) (fees apply)
  • Access to the Civil Service Club in London (fees apply)
  • Continuous professional development within the security field
  • Laptop, tablet and mobile phone
  • Tool kit

Other benefits include:
•    Access to Defence Discount Service 
•    Specsavers eye test vouchers  
•    Access to the Civil Service Sports Club (CSSC) (fees apply)  
•    Access to the Civil Service Club in London (fees apply)
•    Continuous professional development within the security field
•    Laptop, tablet and mobile phone
•    Tool kit

Further information can be obtained on enquiry.

Allowances:

•    Market skills allowance (£4,000)
•    + company vehicle (including optional personal use) + brand new tool kit + additional allowances

Where applicable, the following allowances are payable in addition to basic salary: travel time (where travel is external to core hours), on-call allowance, recall-to-duty allowance, environmental (Radiation) allowance, travel and subsistence package when working out of your region and overtime.

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Employment Hours: 

You will be contracted to work 37 hours a week, typically between 08:00-16:00, however through travel time, overtime and on-call duties you could increase your potential earnings. For example, some of our technicians regularly do an optional 10+ hours per week in travel time and overtime.

DIO – Ministry of Defence Guard Service – Security Officer Roster Day Worker

DGC Feltham, Elmwood Av, Feltham, TW13 7AH

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

Job description

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

You can view our YouTube video to see more about our work.

Person specification

Main Responsibilities

The key duties of a Security Officer are as follows.

Please note that these duties can vary from site to site.

  • Controlling vehicular and pedestrian access and exit to/from site
  • Issue of passes using site IT systems
  • Reporting of environmental issues
  • Issue and receipt of keys
  • Patrolling on foot and in a vehicle
  • Searching of vehicles, baggage, personnel, buildings and open areas
  • Escorting visitors
  • Traffic management
  • Checking identity on site (ad hoc)
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Reporting MGS infrastructure defects
  • Dealing with demonstrators and intruders as directed by those holding operational control
  • Safeguarding classified information and material
  • Cooperating with other security providers
  • Collaborating with emergency services and invoking emergency procedures
  • Operating and monitoring security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Reporting safety hazards and accidents in accordance with current instructions
  • Carrying out, if required, initial action at the scene of any incident
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills

A background, qualification or interest in the delivery of site security and/or customer service will be an advantage.

Full UK Driving Licence is desirable.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £27,050, Ministry of Defence contributes £7,425 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days (215 hours) annual leave rising (1 day per year, 8.6 hours) to 30 days (258) upon completion of 5 years’ service
  • Ability to roll over up to 10 days (86 hours) annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

Employment Hours

You will normally work 48 hours per week including a daily meal break (43 hours net). This will normally be 4 x 12-hour shifts or 5 x 9.6-hour shifts between the hours of 0600hrs and 2200hrs over the 7-day period, as stipulated by the shift pattern agreed at the Unit depending on site requirements. This will include being rostered in a flexible manner (termed a flexible week) within the shift roster. During the flexible week, the working days and shifts will routinely be stipulated in advance but may be changed at short notice (this should be no less than 48 hours).

Medical

MGS applicants are required to attend a medical appointment to undertake a colour perception test.

Allowances

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans

About DIO

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience:

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include:

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service

Joint Intelligence Organisation – Business Operations Manager

London

Job summary

This is a fantastic opportunity for a talented individual to learn and develop a broad range of skills that will stand them in good stead for a whole range of career pathways within the Civil Service, from Intelligence Leadership to Operations Management strategy roles.

Job description

The Joint Intelligence Organisation (JIO) primarily supports the Joint Intelligence Committee (JIC), the National Security Council (NSC), the Prime Minister and other key decision-makers by providing authoritative, robust all-source intelligence assessment on a vast range of national security matters.

The Capability Team’s remit covers IT and technology, HR, finance, commercial, security and STRAP, intelligence policy, crisis management and estates functions for the JIO. There are two Business Operations Managers within the team working to the Head of Business Operations to ensure all these functions are delivered to a high level of efficiency and expertise, as well as driving projects on future innovations and capabilities that will help the JIO carry out its mission better going forward.

You’ll work at the heart of the UK’s national security community, regularly engaging with colleagues and senior leaders from across the Cabinet Office, UK Intelligence community and key ‘Five Eyes’ allied partners overseas. 

You will be exposed to an intelligence environment working at the highest possible classifications within HMG, requiring you to help ensure the security of JIO staff and intelligence, enable delivery of the tools and services we need to get the job done, whilst also being on the front foot to help manage JIO’s response to crisis events.

Your organisational skills will help you manage how the JIO operates on a daily basis. Your ability to manage multiple priorities effectively when under pressure enables you to respond to unpredictable requirements when they arise without losing focus and progression against longer-term goals. And your management skills will help you get the best out of your team, playing to their strengths and helping them develop weaker areas, whilst being a role model that echoes the behaviours and culture throughout the JIO.

You may be expected to work additional or extended hours with little notice during a crisis or critical incident, although this will be managed in line with your regular working hours and alongside others in the JIO drafted in to support those events.

You can read more about working for the JIO in the information pack attached at the bottom of this advert.

Role and Responsibilities:

The main duties of the Business Operations Managers are listed below. The appointed Candidate may take on a range of responsibilities from the portfolio below

Security: You’ll work with the Cabinet Office Security and STRAP teams to ensure the security provisions for existing and new JIO staff is delivered and maintained appropriately. This will involve some service provision to ensure our protocols and procedures are fit for purpose in handling the most secret intelligence available. You’ll also help ensure the physical security of our working environment meets the needs of both the security accreditors and the JIO as a whole.

Finance and Commercial: You’ll assist in the management of the JIO’s finances, helping oversee our multi-million pound budget and related processes such as forecasting and invoicing/processing. You’ll also help run our commercial oversight, assisting your team and wider JIO colleagues in procurement activities, contract management and ensuring sensitive procurement chains are adequately protected.

HR and People Functions: The Capability team manages most of the JIO’s people processes locally (a somewhat unique situation in the Cabinet Office), to help protect our officers and the sensitive work they do. You’ll oversee a team responsible for recruitment, on and off boarding and all aspects of people casework, engaging with CO central HR colleagues where necessary.

Business Continuity/Crisis Management: Alongside the Head of Capability, you will be responsible for ensuring the JIO’s business continuity and crisis response protocols and facilities are available for use and fit for purpose. During a crisis event, you’ll help coordinate how the JIO responds and ensuring key personnel are able to conduct assessment work with the right accesses and facilities (such as attendance at COBR, offsite facilities) outside of usual working hours.

Estates and other Capabilities: The Capability team are also responsible for managing the working environment for the needs of the business, helping to shape and develop it as the JIO grows in size and adapts to changes in the National Security community as a whole. You’ll also get involved in any other capabilities that affect the JIO, from communicating with international partners and making best use of intelligence supplied to us, to reviewing our capability partnerships in other parts of the intelligence community and wider government.

Person specification

Skills and Experience Required
Whilst we very much welcome candidates with experience and interest in the Capability responsibilities (such as Financial Management, HR processes, Commercial, Crisis Management etc.) we do not expect the successful candidate to be versed in them all on appointment; we’ll upskill and support you if you are new to these areas. However, we are looking for candidates who have a passion for learning areas such as these that they may not be familiar with.

It is critical that the successful candidate has a high degree of IT literacy and familiarity with tech in general, as the vast majority of the Capability functions involve engaging with a variety of different platforms and systems, as well as being an initial line of IT support for JIO colleagues before referring to the right technical analysts elsewhere for more detailed support. We would expect you to be confident and relatively fluent in MS Windows environments (inc, MS office or similar tools).

Essential criteria

  • Significant relevant experience working in a business operations support role.
  • Experience of managing and motivating a team and reviewing performance of individuals.
  • You will be highly IT literate and have good knowledge of the Google suite including Basic Google Sheets skills or MS Office 365. 
  • You must be able to prioritise, delegate, meet targets on different workstreams and push back where necessary.
  • Excellent written skills including verbal communications and correspondence.
  • The successful candidate must be able to attain DV clearance (if not already held) and must be a UK national 

Desirable criteria

  • Experience of high classification IT systems is very much welcomed, but not mandatory – we will upskill you accordingly if you are new to those systems.

We invest in up skilling our team members to enable them to thrive once they start working with us. As such, if you don’t quite match these desirable skills, don’t let it put you off applying as we will equip the successful candidate with them once you are in post.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Communicating and Influencing
  • Delivering at Pace
  • Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

  • Managing a Quality Service
  • Delivering at Pace
Alongside your salary of £44,500, Cabinet Office contributes £12,015 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Annual salary increases will depend upon individual performance and contribution to the organisation’s success. In addition, there will be the opportunity to earn performance related bonuses.

Existing civil servants can take up the post on loan from their parent department for the duration advertised (permission from their parent department would need to be secured in order to take up the post). Those joining on level transfer will retain their current salary. Staff joining on promotion terms will receive up to a 10% increase of their current basic salary or the pay band minimum whichever is the greater. Staff joining on promotion will adopt the modernised terms and conditions of employment which came into force in 2013.

Pension: There is a choice of excellent pension schemes. More information about pension provisions can be found at www.civilservice.gov.uk/pensions

Flexible Working: Flexible working including job-share arrangements may be considered for this role.

Leave allowances: 25 days’ paid leave per annum rising to 30 days after five years’ service. In addition, full-time staff receive eight public holidays and the King’s Birthday privilege day as well as competitive maternity, paternity, parental and adoption leave.

Probation: Staff new to the Civil Service will be required to serve a six month probationary period.

Location: The post will be based in Central London. No relocation costs will be available.

Equality and Diversity: The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person’s work. We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

Civil Service Code: All civil servants are subject to the provisions of the Civil Service Code which details Civil Service values, standards of behaviour, rights and responsibilities. Go to http://civilservicecommission.independent.gov.uk for more information.

Threat & Response Officer: Threats, Incident Response and Coordination

London

Job summary

Business unit information  

The Government Security Function (GSF) oversees the delivery of protective security across Government. Our Mission is to enable Government to protect citizens and provide vital public services by understanding and managing security risks. We set the strategy and standards for Government Security, monitor departmental security performance, manage pan-government security incidents, support the delivery of key security capabilities and lead the Government Security Profession.

The Government Security Group (GSG) is the centre of the Security Function, based within the Cabinet Office. GSG is transforming the Government’s approach to protective security to ensure it is fit to meet the challenges of the digital age. This role offers an exciting opportunity to work in a fast-paced, dynamic team, with a breadth of stakeholders including in other Government departments, the National Technical Authorities and the Agencies, and to contribute to delivering improved security across Government. 

Job description  

The Threats, Incident Response and Coordination team sits within an award winning team in GSG to provide cross-government support, guidance and coordination to manage and mitigate security incidents and promote a shared understanding of threats as they apply to government.

We are looking for a Higher Executive Officer to work on short-term operational incident response and longer-term strategic planning. As the Threat and Response Officer, you will  play a key role in developing a shared understanding of cross-government threat, lead on data analysis to build a fuller picture of cross-government security challenges, and help facilitate a coordinated response in the event of a major security incident. If you are keen to step into government security or threat assessment, we’d like to hear from you.

This role will:

  • work with stakeholders and operational partners across HMG and the police to deliver effective incident response and develop a consistent threat picture in relation to the safety and security of Government. 
  • Provide data analysis to identify trends and challenges in government security, working with partners to recommend mitigations.

Job description

The role holder will work on all the areas listed below and will lead on the delivery of several (exact responsibilities will be divided across the team depending on skills and priority areas):

  • Establish strong relationships with a broad range of stakeholders across Government, Parliament, police, and intelligence agencies to drive work and build an understanding of threat;
  • Work closely with departments and external stakeholders in response to major security incidents or events;
  • Deliver a quality service to departments, by monitoring a range of sources and seeking out further information on security incidents or events to facilitate timely sharing of intelligence.
  • Provide data analysis of cross-government security incident reports, identifying trends and risks and recommending mitigations
  • Support the development and implementation of exercises, addressing key threats to the government estate;
  • Prepare high-quality briefings and submissions for Ministers and seniors; responding to Parliamentary Questions and other requests when needed.

Personal and Professional Development

If you are interested in the post and have relevant, transferable experience and skills, back yourself and apply. GSG is committed to supporting people’s personal and professional development and in providing training.  We will help you to develop your knowledge and skills and help you build a rewarding and challenging career in government security.

Person specification

Key Skills:

Candidates should be able to demonstrate:

  • Ability to work collaboratively across the breadth of internal and external stakeholders.
  • Excellent interpersonal and communication skills, with the confidence to represent the organisation at external and internal engagements.
  • Ability to proactively, rapidly and effectively respond to changing situations in complex and often high-profile environments.
  • The ability to function effectively within high-pressure environments.
  • Strong written and verbal skills with the ability to communicate information clearly.
  • Ability to analyse data sets and identify trends.

Experience:

  • Experience of making connections and developing opportunities across policy areas, being alive to wider issues and trends.
  • Experience of adapting at pace to rapidly changing priorities.
  • Experience of using evidence from a range of sources, including data, to drive improvements.
  • Experience of data analysis to identify key trends and assess risks. 
  • Experience of producing concise and clear briefings/reports on complex issues.

Desirable:

  • Experience of working in a security, intelligence or analytical environment
  • Knowledge and understanding of security best practice and relevant policies.
  • Experience of working in incident response or threat assessment.

The post-holder will need to have SC clearance on appointment and may be required to undergo Developed Vetting  (DV). 

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Communicating and Influencing
  • Delivering at Pace
  • Working Together
Alongside your salary of £38,250, Cabinet Office contributes £10,327 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Incident Response and Coordination Manager

London

Job summary

Business unit information 

The Government Security Function (GSF) oversees the delivery of protective security across Government. Our Mission is to enable Government to protect citizens and provide vital public services by understanding and managing security risks. We set the strategy and standards for Government Security, monitor departmental security performance, manage pan-government security incidents, support the delivery of key security capabilities and lead the Government Security Profession.

The Government Security Group (GSG) is the centre of the Security Function, based within the Cabinet Office. GSG is transforming the Government’s approach to protective security to ensure it is fit to meet the challenges of the digital age. This role offers an exciting opportunity to work in a fast-paced, dynamic team, with a breadth of stakeholders including in other Government departments, the National Technical Authorities and the Agencies, and to contribute to delivering improved security across Government. 

Job Description

The Threat, Incident Response and Coordination team sits within an award winning team in GSG to provide cross-government support, guidance and coordination to manage and mitigate security incidents and promote a shared understanding of threats as they apply to government.

We are looking for a Senior Executive Officer to lead incident response and coordination for significant security incidents across government. If you are passionate about working in partnership to manage and mitigate risk, then we’d like to hear from you.

As the Incident Response and Coordination Manager, you will develop partnerships both across government and with external partners that will help support and inform incident response policy and practice across government.

This role will:

  • Work with stakeholders across HMG and externally to develop knowledge of the security landscape across HMG and support the coordination of response to significant security incidents.
  • Lead on lessons learned exercises following incidents and support cross government incident response exercises to test planning and preparation. 

Job description

Key responsibilities

The role holder will work on all the areas listed below and will lead on the delivery of several (exact responsibilities will be divided across the team depending on skills and priority areas):

  • Lead incident response and coordination of challenging and often sensitive security incidents, providing support to individual departments and across government where needed.
  • Work with policy colleagues in GSG and elsewhere to develop incident management policy and standard operating procedures (SOPs) for specific incidents.
  • Develop a programme of training and exercising for the management of cross government incidents and assist in its delivery.
  • Develop relationships with other government departments and external stakeholders to inform incident response planning, and coordinate incident response activity across departments. 
  • Work across government departments to implement a single data set for incident reporting to be shared with GSG and develop reports from analysis of the results to identify areas of risk, issues for improvement and provide recommendations. 
  • Provide briefings on potential incidents and lessons learned.
  • Line management and professional development of one HEO. 
  • Deputising for G7 where appropriate.

Personal and Professional Development

If you are interested in the post and have relevant, transferable experience and skills, back yourself and apply. GSG is committed to supporting people’s personal and professional development and in providing training.  We will help you to develop your knowledge and skills and help you build a rewarding and challenging career in government security.

Person specification

Key Skills:

Candidates should be able to demonstrate:

  • Ability to lead, deliver through others, and work as part of a team.
  • Strong written and verbal skills with the ability to communicate information clearly often at short notice.
  • Ability to adapt to changing priorities and work to tight deadlines.
  • Organisational and time management skills for planning and delivery.
  • Excellent interpersonal skills that create and maintain effective operational and strategic relationships.
  • Ability to thrive in an environment that can fluctuate between fast-paced and steady state, balancing long-term projects with short-term, high energy responses. 
  • Ability to review, analyse and present data, providing evidence-led observations and recommendations 
  • Ability to think creatively and identify opportunities to improve processes.

Experience:

  • Experience of working in a fast-paced and challenging environment.
  • Experience of effective decision making, both tactical/operational and strategic. 
  • Experience of identifying opportunities to improve processes, delivering and evaluating success.
  • Experience of building stakeholder relationships to work effectively between departments/organisations.
  • Experience of using data / evidence to identify trends and make recommendations.

Desirable:

  • Experience of leading and coordinating incident response in challenging and sensitive areas.
  • Experience of working in a security related or incident response environment.
  • Experience in designing or running exercises.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Communicating and Influencing
  • Seeing the Big Picture
  • Making Effective Decisions
Alongside your salary of £44,500, Cabinet Office contributes £11,181 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Deputy Technical Operational Security Advisor (TOPSY)

Belfast, Birmingham, Bridgend, Bristol, Wakefield (Calder) , Chelmsford, Crawley, Dover, Exeter, Gartcosh, Gillingham (Kent), Heathrow, Leicester, London*, Normanton, Nottingham, Slough, Stevenage, Sunderland, Warrington, Kingston Upon Thames (Tolworth), Bedford (Wyboston) *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

Job summary

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public.

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity. Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks.

Job description

The NCA’S Operational Security Team works within the NCA’s Integrated Protective Security (IPS) command. Our role is to maintain relationships with all areas of NCA business, being operationally focused in providing independent and pragmatic security advice and guidance to enable the NCA to conduct its UK and overseas operations safely and securely helping to protect all NCA staff, its operations/investigations, assets, capabilities and reputation.

We are currently looking to recruit a Deputy Technical Operational Security Advisor (TOPSY) to join our team and welcome applications from a diverse range of candidates.

The Deputy Technical Operational Security Advisor will address operational security issues and matters at the outset. This will require a knowledge and skill set over and above that of an Operational Officer.

Technology is now at the forefront of tackling Serious and Organised Crime and its use is ever increasing as new capabilities and methodology are developed and deployed in support of operational teams. These capabilities and the methodology are bringing greater challenges in relation to operational security.

**To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post.**

Person specification

Responsibilities

As a  Deputy Technical Operational Security Advisor you will:

  • Have responsibility for the coordination of NCA Operational Security Advisors (OPSY), ensuring that the relevant technical knowledge is provided to protect the Agency.
  • Provide a single point of contact for the OPSY, on matters of operational security that impact on the technical and digital developments and deployments in relation to tackling serious and organised crime.
  • Coordinate operational security activity in these areas and to provide internal and external advice and liaise with the various partner agencies providing respective capabilities.
  • Provide a point of expertise for all technical, digital and signals operational security advice.
  • Have knowledge of technical, digital and signal equipment and capabilities. This includes an awareness of hardware, protocols, networking, digital forensics, computer security, encryption and software engineering.
  • Maintain oversight of and coordinate significant technical and digital operational security issues.
  • Build and maintain relationships with strategic partners to ensure a consistent approach is applied to the protection of capabilities, methodology and entities.
  • Provide support to the Agency by providing or obtaining advice in relation to issues and best practice for matters of technical, digital and signals operational security. Assist in producing or reviewing policy.
  • Attend national meetings to provide an input on operational security.
  • Co-ordinate CPD for the OPSY Community in respect of advances in technical and digital development and deployments. They will provide relevant CPD days for the OPSYs where knowledge can be cascaded at lower level.

Please Note; This post will require travel to sites/meetings throughout the UK, including overnight stays as required.

Licences

Hold a full current driving licence.

Qualifications

The following qualifications/skills are essential to the role and proof will be required at interview:

HND qualifications or equivalent in a technical/scientific related discipline.

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.
Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.
Failure to provide evidence at interview may result in your application not progressing to the next stage.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Delivering at Pace
  • Communicating and Influencing

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Good knowledge of legislation and policy in relation to law enforcement, defence or national security technical surveillance operations.
  • Experience of assessing security threats and mitigating the associated risks.
  • Proven experience of working in a covert technical operational environment.
  • Proven experience of analysing and assessing information from a range of technical, digital and signals equipment from deployments for both intelligence and evidential gathering purposes.
Alongside your salary of £38,642, National Crime Agency contributes £10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Experience Intelligence Officer – Organised Immigration Crime (OIC)

*London and Birmingham. *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

Job summary

The role will entail working collaboratively with both NCA and Home Office intelligence and investigation officers to tackle Organised Immigration Crime (OIC). The work ranges from detailed research and analysis of intelligence to fast-paced tactical support on operational deployments. Each intelligence team are responsible for receiving, enhancing and disseminating all source intelligence focused on tackling serious and organised crime affecting the UK.

Excellent decision making, communication and team working skills are required.  Successful candidates will need to engage with stakeholders and customers at all levels, developing strong working relationships and working in close collaboration with internal and external partners to identify opportunities which drive NCA and partnership activity in response to the highest harm threats.
Officers will require a degree of flexibility around working hours and applicants will be expected to participate in a paid on call roster to respond to the threat as necessary

We are looking to fill vacancies across the following four teams:

Joint Fusion Cell – Working directly alongside the Home Office Intelligence to generate and assess new intelligence leads, to prioritise and task further development across the OIC enforcement community

National Targeting Centre – Develops intelligence leads against Organised immigration crime groups that are the most high harm and risk to the UK.

Online Capabilities Centre – A new team which will look at innovative ways to disrupt OIC assisted by the use of online tools.

Alternative Disruptions Team – Provides intelligence support to the investigation team to achieve disruptive outcomes against facilitators of OIC.

Job description

You will be required to conduct intelligence development, research and analysis in support of the National Crime Agency’s Annual Plan, National Control Strategy and other identified priorities in the fight to cut serious and organised crime; focusing on tackling Organised Immigration Crime.

You will be required to carry out all-source data exploitation, analysis, delivery and dissemination of Intelligence product relating to serious and organised crime, in support of  operational, tactical and strategic objectives, through interaction with other NCA departments and teams, and also with external partners.

You will be required to support analytical teams with the tasking of Intelligence assets and collection of information.

**To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV STRAP clearance within the first 12 months in post. Applicants must be willing to undergo DV clearance and STRAP induction and be full UK Nationals or Dual Nationals, of whom one component is British may be considered on a case by case basis.**

Person specification

Carry out research and/or gather intelligence in support of operational, tactical and strategic objectives, deploying on operations as appropriate;

Interact with customers and providers of intelligence through verbal and written dissemination or briefings, ensuring thorough understanding of intelligence requirements and effective communication of these to analytic teams and/or other stakeholders;

Proactively identify and exploit potential intelligence sources, in collaboration with specialist teams where necessary;

Request, support or coordinate the tasking of intelligence assets;

Carry out the gathering, handling, storage, utilisation and dissemination of intelligence in support of operational objectives, including exploitation of live intelligence sources and fusion with other data and analytical products, in accordance with relevant legislation, policies and procedures;

Draft and submit applications, as required, to carry out covert and other activity for the purpose of intelligence gathering.

Qualifications

The following qualifications/skills are essential to the role and proof will be required at interview:

IPP Intelligence Officer certification
or
Non-certificated IPP Intelligence Officer (G5/EO/PC) currently working towards this certificate as a substantive officer in an IPP aligned role (but not as an IOTP or ODP Officer)
or
Equivalent experience gained from performing Intelligence Officer functions either previously or currently

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.
Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.
Failure to provide evidence at interview may result in your application not progressing to the next stage.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Knowledge of intelligence collection methods and techniques
  • Knowledge of relevant legislation (e.g. CPIA, IPA) and its impact on the role and Agency activity
  • Demonstrate experience in managing risk.
Alongside your salary of £34,672, National Crime Agency contributes £9,361 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Deputy Operational Security Advisor

London*, Slough, Kingston-upon-Thames, Crawley, Gillingham (Kent), Heathrow, Dover with potential to travel to other NCA sites. *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

Job summary

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public. The IPS mission statement is:
“Delivering integrated protective security to build a resilient, high-trust Agency able to lead the UK’s fight to cut serious and organised crime.”

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity. Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks.

Job description

The NCA’S Operational Security Team works within the NCA’s Integrated Protective Security command. Our role is to maintain relationships with all NCA areas of business, being operationally focused in providing pragmatic operational security advice and guidance to enable the NCA to conduct its U.K and overseas operations safely and securely.


Our core role being to help protect all NCA staff, its operations/investigations, assets, capabilities and reputation.

We are currently looking to recruit a Deputy Operational Security Advisor to join our team to work under the Operational Security Adviser (OpSy), to help protect NCA operations, investigations, officers, assets, capability and reputation by providing impartial advice and guidance on operational security and risk management.

***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post***

Person specification

As a Deputy Operational Security Advisor your responsibilities will include:

Main responsibilities:

• Supporting the Operational Security advisors to advise Senior Managers, Senior Investigating Officers on operational security management, thus helping to protect NCA operations, investigations, officers, assets, capability and reputation by providing impartial advice and guidance on operational security and risk management.

• To identify and promulgate best practice and organisational learning through a ‘check and challenge’ process.

• Review security incidents and other organisational risks to assess and help minimise impact when appropriate.

• Support the Operational Security Advisor to conduct Personal Security Risk Assessments with the assistance of OSINT and PND.

• Draft full assurance reports on compliance and security related inspections.


Please Note: This post will require travel to sites/meetings throughout the UK, including overnight stays as required.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Managing a Quality Service

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Background in law enforcement with experience in covert investigation techniques.
  • Good understanding of relevant legislation affecting operational activity focused on Serious Organised Crime Groups.
  • Good knowledge of a National Security Functions
  • Experience of analysing and assessing information from a range of sources.
Alongside your salary of £38,642, National Crime Agency contributes £10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Intercept Operations – Intelligence Officer

London*, Warrington – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

Job summary

Intercept Operations is a key part of the NCA’s Intelligence Directorate.

Operating within the Investigatory Powers Act 2016 Intercept Operations officers target and intercept criminal communications. Officers apply their specialist skills to analyse the content of communications, identifying tactical and strategic intelligence which drives the Agency’s response.

Working collaboratively with NCA Investigations, other intelligence departments, UKIC and broader Law Enforcement partners, Intercept Operations are at the forefront of NCA operations tackling Serious and Organised Crime.

Job description

Intercept Operations (IO) Officers are responsible for the covert collection and analysis of criminal communications. The unique and critical insight provided by IO means that Officers are at the forefront of tacking the threat from Serious and Organised Crime, providing the intelligence obtained from intercepted communications to operational teams to effect arrests, the seizure of money, drugs and firearms and prevent loss of life.


Successful candidates will undertake a dedicated training programme to ensure they have the skills needed to operate effectively in this rewarding and dynamic environment.

  • This is a designated post that is open to UK Nationals.
  • IPP Accreditation or equivalent experience in a relevant role is desirable but not essential.
  • All successful candidates must be able to attain DV clearance within 12 months.
  • Your appointment as an TI officer of the National Crime Agency and continued employment is dependent on successful completion of the Pre-Training Assessment and a 10 week TI training programme (which is pass or fail).

***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post.***

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For DV clearance you will need to have resided in the UK for a minimum of 5 out of the past 7 years. For more information please see the Candidate information Pack***

Person specification

Responsibilities:

  • Within the department specialist skilled Officers exploit intercepted communications to direct response to the highest harm criminals impacting the UK.
  • The NCA’s pursuit of criminals operating upstream, overseas and online requires an intercept capability that can produce live-time tactical intelligence to operational teams. Officers apply their expert knowledge to intercepted product to produce timely tactical and strategic intelligence. This mission critical capability underpins operational activity, whether it is identifying and disseminating intelligence around a firearms, cash or drugs handover or an opportunity to identify a person of interest, Interceptors ensure that NCA operations are directed to achieve the greatest impact.
  • Working alongside a number of the NCA’s other covert intelligence capabilities Officers play a pivotal role, drawing intelligence from a range of sources to determine the required response.
  • This is a challenging but rewarding role unlike any other, the position afforded to Interceptors means you will gain an unparalleled insight and understanding of Serious Organised Crime. You can expect a varied and fulfilling career with exposure to all the threats that the NCA targets, no two days will ever be quite the same.
  • As well as directly contributing to operational results you will also learn to manage high-pressure situations and apply your training to deliver the national Kidnap response, working with operational teams to recover hostages and arrest those responsible. You will also respond to threat to life situations, ensuring that whether as a result of a drug dispute or exploitation of trafficked migrants, life is preserved and the public is protected.
  • Intercept Operations is an aptitude based role, our Pre-Training Assessment is designed to identify if you have the aptitude needed. As a result it does not matter what your background is, whilst IPP or PIP accreditation will give you a great starting point and valuable experience, our in house training team will ensure you have all the necessary skills to operate successfully as an Interceptor.
  • As the nature of criminal communications and technology continues to develop the skills of Intercept Officers must also adapt. Significant focus is placed on the development of new ways to target and exploit content and any interest, skills or experience you have in data exploitation, programming or foreign languages will also give you a good basis from which to develop your skills as an Interceptor.
  • Once in post successful candidates will undertake a 10 week Intercept Training Programme to develop your ability to interpret and manage intercepted product.
  • The NCA is a 24/7 organisation, successful candidates will be required to work shifts. An early shift is 06:30 to 14:30 and late is 14:00 – 22:00 with a night shift 22:00-06:30. You are also required to work 1 weekend in 4. Requirement will be directed by your line manager.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Changing and Improving

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Effective communication to a wide range of stakeholders
  • Application of understanding to solve problems
  • Ability to analyse information from a number of sources
Alongside your salary of £34,672, National Crime Agency contributes £9,361 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Enquire now

The first step in our joining process is to submit your CV. This will be read to determine the appropriate joining route and you will then be sent an email with a link to the relevant application form.

  • Please upload your CV here