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DIO – Ministry of Defence Unarmed Guard Service – Area Assurance Manager

HMNB Clyde G84 8HL

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience: 

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

About DIO:

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include: 

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

You can view our YouTube video to see more about our work  https://www.youtube.com/embed/I9tLu3UdiGY?rel=0

Job description

The Challenge

Do you have what it takes to be part of our Gold Standard security service?

The MGS is responsible for delivery of unarmed security services to HMNB Clyde, home of the UK submarine fleet and the UK strategic deterrent.

The postholder would be expected to attend the site office at least 3 days each week, but otherwise flexible and adaptable working arrangements can be agreed.

The post holder will lead on aspect of Assurance, Compliance and Corporate reporting, and will have overarching Line Management responsibility for the MGS Clyde Business Management Team, ensuring the delivery of support functions such as Health, Safety and Welfare, Asset Management, Communication and Engagement, Recruitment and Induction.

This is a challenging, operational support role at a high profile, nuclear site.

MGS holds the National Security Inspectorate Gold Standard and is passionate about delivering great things for its customers and workforce.

About MGS:

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide a range of security services at over 160 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The mission of the MGS is to protect Defence from threats including crime, terrorism, espionage and sabotage.

The MGS employs over 2,700 security officers and support staff. Our security services include a large Military Working Dog (MWD) division with 11 units across the country, Control Room Operations, Static and Mobile security duties including access control, visitor access, traffic management, and foot patrols.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

Person specification

Main Responsibilities

The post holder is responsible for;

  • Delivery of Business management services, including line management of the MGS Clyde Business Management Team
  • Coordination, monitoring and reporting of the MGS Clyde Business Plan
  • Provision of internal audit, assurance and exercise functions, ensuring MGS Clyde governance arrangements are effective and efficient
  • Liaison with MGS Head Office, MGS Service Delivery Managers, Unit Customers and Heads of Establishments, building positive and effective relationships with all stakeholders
  • Effective communication with staff at all levels offering open forums and opportunities for staff engagement

Desirable Experience & Skills

  • Line Management experience

Licences

Full UK Driving Licence required to attend meetings and routine unit visits, some of which are remote from public Trasport Links.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
  • Changing and Improving

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

DIO – Ministry of Defence Guard Service – Operational Manager Day Working

HMNB Devonport, Plymouth, Devon, PL2 2BG

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience: 

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at over 140 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack.

About MGS

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include: 

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

Person specification

Main Responsibilities

The key duties of an Operational Manager (OM) are as follows.

  • To ensure the correct posture of physical and tactical resources to manage sites and maintain operational preparedness for security incidents, in line with local Joint Business Agreements/General Statement of Security Requirement (GSSOR’s).
  • Oversee the management of resources, including people, and expenditure whilst ensuring a positive and inclusive working environment
  • Lead Physical Security operations and set governance structures to appropriately meet the risk appetite, overseeing effective Physical Security to protect assets and people throughout the estate. Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks
  • Comply with relevant regulation and legislation
  • Ensure all posts and tasks are risk assessed and Health and Safety policies and processes are followed at all times
  • Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks.
  • Cooperating with other security providers at the Unit to provide a high-quality security service.
  • Provide Head Office with returns when requested regarding staffing levels, personal case work, audits and weekly completion of PORT, recording achievement of tasks, overtime and other operational data.
  • Ensuring National Security Inspectorate (NSI) compliance at all Units within your Area of Responsibility (AOR) auditing paperwork and processes and amending and updating local documents when required
  • Reviewing rosters, Joint Business Agreements/ General Statement of Security Requirement (GSSOR’s) and Assignment instructions on an annual basis to
  • Consulting with Trade Unions on local changes and building positive and effective relationships with all stakeholders.
  • Carry out all MGS/MOD/Management training including Institution of Occupational Safety and Health (IOSH) to ensure effective understanding and management of Health & Safety within their Area of Responsibility (AOR).

Travel Requirements: 

Some Operational Manager roles may cover more than one site and require routine travel using official vehicles between Units. There will also be an expectation to travel in order to attend meetings, training courses or carry out Personnel case work at other locations throughout the UK.

Desirable Experience & Skills:

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Environmental Factors/Hazards Associated with the post:

Nuclear Establishment

Licences

Full UK driving licence, due to traveling to other sites and to attend training courses and meetings.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
  • Developing Self and Others

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO

Ability to obtain industry recognised qualifications supported by DIO

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans 

Employment Hours

42 hours gross based on full time, the individual will be the line manager for 30+ Staff

Medical

MGS applicants are required to attend a medical appointment to undertake a colour perception test. Operational staff at RAF Flying Stations and Royal Navy Dockyards are also required to undertake a hearing test

Senior Intelligence Officer

We offer great flexible working opportunities, and have offices in Belfast, Cardiff or York. Please be aware that this role can only be worked within the UK and not overseas. Travel to London will be required on a regular basis, possibly with overnight stays.

Job summary

Do you have experience of using intelligence when working in a regulatory authority delivering official food controls or when working in another regulatory authority?

If so, this is an exciting opportunity to join the Food Standards Agency (FSA) as our Senior Intelligence Officer, and we’d love to hear from you!

The FSA is a non-ministerial department of over 1400 people. We play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one – to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system.

You will work across the Strategic, Regulatory Compliance Directorate (SRCD) to develop the required capacity and capability to use intelligence to deliver and maintain food standards in England, Northern Ireland and Wales.

You’ll be pivotal in the gathering and assessing of intelligence and how delivery partners can use intelligence to implement the food standards delivery model from 2024 onwards, and initially across England and Northern Ireland (a pilot implementation is ongoing in Wales), and to otherwise use intelligence to ensure food is safe and what it says it is.  You’ll contribute to ensuring the role of intelligence and intelligence led activities are fully integrated within the new approach to the delivery of food standards official controls.

Job description

Within your role you will:

  • Contribute to ensuring the role of intelligence and intelligence led activities is fully integrated internally and with external delivery partners in the new approach to the delivery of food standards official controls;
  • Support the FSA Intelligence Considerations Meeting through attendance, referral and discussion as well as providing the required secretarial support;
  • Promote and demonstrate the value of using intelligence to maintain foods standards;
  • Develop and deliver required training on the delivery model, not solely the intelligence components thereof;
  • Build and/or maintain existing relationships with delivery partners to ensure that intelligence flows are effective;
  • Provide support to develop intelligence and especially where its use can add value to problem solving chronic food standards issues as may be identified;
  • Report as necessary to line managers and Business Delivery group and Executive Management Team on relevant issues as and when required.

This list is not exhaustive.  The FSA continues to develop its approach to intelligence led/directed working.  There will be a need to reasonably and necessarily flex and change for business needs.

As this is an investigatory / intelligence role we need to be aware if any of our employees have any of the following: any misconduct or gross misconduct findings or where proceedings are not complete. You will be asked to complete a declaration form covering the above if offered a role with the FSA.

You must declare to the best of your knowledge:

  • Any disciplinary finding of guilt / failure to meet the appropriate standard of conduct relating to your employment you have ever had
  • Any charge of a disciplinary offence / notification of a failure to meet the appropriate standards you have ever had where the case has not yet been concluded

The disclosure of this information will not automatically disbar you from this role but we need to be aware of any event or issue which could impinge on your credibility if questioned in court.

Person specification

Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.

We look forward to receiving your application and wish you every success.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Changing and Improving
  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Managing a Quality Service
Alongside your salary of £39,611, Food Standards Agency contributes £10,735 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.

Apprentice Technical Officer

Gillingham (Kent), Rochester

Job summary

This is a Technical Apprenticeship like no other. As well as acquiring electronic and engineering skills you will be at the heart of the UL’s fight against serious and organised crime. Working in the NCA’s Technical Operations Dept. you will be helping pursue and bring to justice those criminals who present the highest risk to this country. This exciting programme starts in September 2023 and offers a mix of classroom learning and practical experience, including a variety of research, development and project work. You’ll be taking on real world business challenges that will stretch and develop your expertise in areas such as electrical, electronic and mechanical engineering.

Job description

You will be working towards becoming a G5 Technical Officer on succesful completion of the apprenticeship, if you are offered a permanent post. This role is – To deliver technical solutions, in high risk environments, employing modern technology and sensitive tactics, in order to develop intelligence and aquire evidence which contributes to cutting serious and organised crime affecting the UK. Support the operational lead in deploying technical capabilitieson behalf of the NCA to the highest standards. To develop, modify and adapt innovative technological solutions which enable the delivery of covert investigative activity against agreed strategic objectives. Provide information and advice on new technologies / equipment to ensure the organisation utilises the latest covert technical capabilities. Comply with H&S legislation, including risk assessements in line with operational procedures. Develop and maintain effective working relationships with internal and external stakeholders in order to foster productive working relationships and collaborative working. represent Technical Operations at a local level, technical conferences and other specialist law enforcement forums.


***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.***

Person specification

During the 4 years of your apprenticeship you will be working towards gaining a L3 qualification on a Technical SupportTechnician course and Engineering BTEC L4. Your 1st year will be almost full time at our chosen training providers location. For the remaining 3 years you will have one day a week, day release with the remaining time learning skills of our trade. You will meet and engage with other members of the community, suppliers and practitioners with numerous days and nights away.

Qualifications

The following qualifications/skills are essential to the role and proof will be required at interview:

5 x GCSE passes including grade A* – C or equivalent in Mathematics, English and a technology or engineering subject.

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.
Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.
Failure to provide evidence at interview may result in your application not progressing to the next stage.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Working Together
  • Developing Self and Others

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Information technology skills including proficiency with Microsoft Office, other applications and other web based platforms, written software or code.
  • Good analytical and technical problem solving skills e.g. fault finding and rectification.
  • Able to write and describe project work confidently.
  • Technology aptitude e.g. Mechanical / Electrical / Electronic engineering – developed, designed or modified a technology.
Alongside your salary of £22,950, National Crime Agency contributes £6,196 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

NCA Director Intelligence and NCA Director Threat Leadership (2 roles)

Birmingham, Bristol, London, Warrington

Job summary

These roles form part of NCA’s broader operational leadership within the NCA and will be expected to work closely in collaboration with the wider NCA Directorates to enhance the understanding of current and emerging serious organised crime (SOC) threats, the delivery of an effective 4P response (Pursue, Prevent, Protect and Prepare) and the delivery of highly effective tactical interventions.

Director Intelligence
– Reports to: NCA Director General Operations

Organised crime is one of the greatest threats to our national security. Our mission at the NCA is to protect the public from serious and organised crime, using our national and international reach and mandate, at the heart of the networked law enforcement community.

At our core the Intelligence Directorate are collectors, analysts, assessors and exploiters of intelligence. The core mission of the Directorate is to identify the right targets and then  develop operations, to disrupt – by the most effective means – the offenders who cause the highest harm to the UK. 
The post holder will ensure the NCA’s intelligence work leverages the support of the entire law enforcement and intelligence community and allows the NCA and others to respond with confidence to the changing threat picture.

The Intelligence Directorate houses 6 Departments: International; Collection; National Intelligence Hub (NIH); National Tasking and Coordination (NTAC); Data and Analysis Hub; and Intelligence Future Development

The Director Intelligence is responsible for 2,189 FTE.

The Director Intelligence is responsible for managing the Intelligence Directorate budget (core and external) of £107m.


Director Threat Leadership
– Reports to: NCA Director General Threats (Economic & Organised Crime)

The role of Director Threat Leadership supports DG Threats and DG NCA in leading the whole of system operational response to SOC, less economic crime as well as shaping NCA response to priority, serious and organised crime threats. As you will play a leading role in coordinating the wider UK and international response to these threats, the ability to influence both within and outside of the NCA will be critical.

The Threat Leadership Directorate houses 4 Departments:

  • National Cyber Crime Unit (NCCU), Organised Immigration Crime & Modern Slavery and Human Trafficking Unit (OIC & MSHT), Child Sexual exploitation &Abuse (CSA) and Drugs, Firearms & Borders.
  • As new threats emerge it will be your responsibility to develop a comprehensive response on behalf of the NCA.
  • The Director Threat Leadership is responsible for 399 FTE.
  • The Director Threat Leadership is responsible for managing the Threat Leadership Directorate budget (core and external) of £79.5m.

Job description

Director Intelligence Main Responsibilities

Deliver a strong and healthy operational pipeline

  • Focus on delivering the operational tilt through prioritising high value targets/groups and the enablers of SOC
  • Lead the development of our Data exploitation and analysis capability
  • Protect current and develop new collection capabilities
  • Develop the International Network

Ensure the Directorate delivers agreed outcomes from within its agreed budget (including both internal and external funding)

Build the Intelligence workforce for the future

  • Building a highly performing team capable of sophisticated tactical and strategic intelligence collection, assessment and analysis, delivering products which directly inform and support operational decision making and output.
  • Driving talent management and opportunities for learning across the directorate, building tailored career paths for high performers and seeking to build a cohort of future leaders in the law enforcement community.  Further professionalising the intelligence community, working with partners and academia to build analytical and assessment capability.
  • Maintaining a targeted and responsive overseas liaison network, allowing the NCA to identify and tackle organised crime threats before they reach the UK

Actively seek to develop the Agency and the wider SOC system

  • Building a resilient and responsive network across the intelligence and law enforcement community which uses the full spectrum of NCA and partner capabilities, systems and data assets to present a compelling assessment across the serious and organised crime threats and informs the NCA’s deployment of resources.
  • Engage with Whitehall and Operational partners to shape the environment for the agency to be able to deliver the greatest impact against SOC.

Governance responsibilities:

  • Core member of: Executive Committee, Finance, Investment and Change Committee, Data Governance Board
  • Chair of: International Board, Intelligence Programme Board
  • Co-chair of: Communications Capabilities Design & Delivery Board
  • Director sponsor for the Inclusion, Diversity & Equality group.

Director Threat Leadership Main Responsibilities

  • Ensure an effective and efficient response to SOC threats.
  • Provide clear leadership and direction to the Threat Leadership Directorate within the Agency and across law enforcement partners.
  • Set strategic direction through the formulation and delivery of comprehensive 4P strategies for all SOC threats, except economic crime.
  • Ensure a coordinated response to the threats across all law enforcement, public service and third sector partners; building relationships and tackling complex issues together.
  • To drive forward the NCA mission through effective representation of the NCA at a range of senior government forums including National Security Council (NSC), National Security Strategy Implementation Group (NSSIG) and Inter Ministerial Group meetings and through the media. Being comfortable briefing ministers is a critical requirement for the role.
  • Strategic leadership of the NCCU ensuring that the NCCU delivers high quality and effective tactical interventions alongside other domestic and international law enforcement partners. In particular, to develop effective relationships across Team Cyber UK.

Wider NCA leadership responsibilities

  • Play a key role in the leadership of the Directorate, National Tasking and Strategic Governance Group meetings, displaying knowledge and expertise in relation to the threats and broader NCA functions and responsibilities, in accordance with the vision and values of the Agency.
  • Lead the development of wider organisational development across the NCA and a diverse range of NCA corporate initiatives requiring well developed skills in leadership, communication, financial and budgetary management and people management.
  • Direct and manage a senior team; promoting effective management, development of staff and flexible deployment of resources.
  • Collectively providing an effective and available leadership response whenever required, including participation in the NCA Directorate on call arrangements, acting as the senior point of contact in out of hours and critical incident responses.

Governance responsibilities:

  • Co-sponsor for the Flexible Working Group.


We are currently reviewing our operating model which may effect change to the precise leadership structure.

Person specification

The Civil Service use a recruitment framework called Success Profiles. Success Profiles are made up of 5 elements: Ability, Behaviours, Experience, Technical, Strengths. You will be assessed against the following:

Behaviours

  • Leadership
  • Communicating and Influencing
  • Seeing the bigger picture
  • Changing and Improving

You will also need to address:

  • Culture/EDI
  • Technical (for Director Intelligence )

We ask that you write a statement of suitability no more than 1250 words with relevant examples of your skills relating to the criteria listed below.

You will need to demonstrate the below essential criteria:

  • Inclusive leadership skills – comfortable operating in a complex operational environment, with a demonstrable commitment to lead, develop and nurture a highly performing, diverse and talented workforce.
  • Experience of building effective partnerships across government, UK public and private sectors and with international partners at a strategic level. You will feel comfortable communicating complex issues to a wide audience, including ministers and the media.
  • You will have a track record of successfully managing political and operational risks.
  • The ability to articulate a strategic forward vision for a large, complex organisation or system, ensuring that a wide range of internal and external stakeholders are engaged and supportive.
  • The ability to lead and deliver change, with a track record of delivering substantial improvements to increase operational effectiveness and value for money, including through running programmes and setting up new capabilities.
  • Experience of delivering interventions that ensure that Equality, Diversity & Inclusion (EDI) is embedded in the organisation’s way of working, fostering a culture of trust which enables people to speak up, feel safe and advocate for others.

Director Intelligence specific criteria:

  • Extensive operational experience of leading all source intelligence collection and analysis , driving an operational response to degrade threat and working collaboratively with partners across systems.

Threat leadership desirable criteria:

  • A general understanding of the law enforcement system and/or one or more of the threats for which the post is responsible (see page 14 in Candidate Information Pack).

Please Note

  • The NCA is a 24/7 organisation, and working patterns must support business requirements. Some roles may require you to respond at short notice or outside of core hours;
  • Individuals will be required to undertake and pass a substance misuse test as part of pre-employment checks;
  • You may be required to work in a CSAE environment;
  • If successful you must hold, or be willing to obtain, security clearance STRAP.
  • We want to recruit and retain the very best and  broadest diversity of officers so the NCA welcomes applications from individuals from all minority backgrounds and protected characteristics;
  • When submitting your application, you will be asked to confirm which role you wish to be considered for. Please note this is preference only and will be considered in the matching stages, however cannot be guaranteed;
  • Please be aware that you can be posted to any location that you put in your preferences however, these roles will require frequent attendance at our London office so you will need to be prepared to spend time there. They will also involve a significant amount of International travel.
  • *Under the NCA Estates Strategy, the London office is part of a planned relocation to a new NCA HQ in Stratford, London. Relocation is expected to take place in 2025. If you are successful for a London role, please be aware that your post will be relocated;
  • Successful candidates may be required to undertake a medical. If required, the medical will take place in either London or Warrington. Unfortunately, travel costs will not be reimbursed;
  • If you are an internal candidate who has passed interview but is undergoing an internal investigation or have a written warning in place preventing a post move you may not be able to be posted until this investigation is concluded or restriction lifted. You will remain on the reserve list for a max of 12 months.

Civil Service Pension
A competitive contributory pension scheme that you can enter as soon as you join where we will make a significant contribution to the cost of your pension; your contributions come out of your salary before any tax is taken; and where your pension will continue to provide valuable benefits for you and your family if you are too ill to continue to work or die before you retire.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us.

Annual Leave 
26 days’ annual leave on entry increasing to 31 days after 5 years’ service plus 8 bank holidays. A provision to buy or sell up to one week of your contracted hours each year, subject to meeting the eligibility criteria.

If qualifying criteria is met new joiners to the NCA from UK Police Forces or UKIC will have service with those employers taken into account for continuous service purposes for Annual Leave entitlement only, this will be up to a maximum of 31 days leave (including 1 privilege day).

Parental Leave
Family friendly policies including paid maternity, adoption, paternity and shared parental leave of up to 26 weeks.

Access to the government Tax-Free Childcare (TFC) scheme. Existing employees may be able to continue to claim childcare vouchers.

Flexible Working
Flexible working arrangements allowing you to split your work between the office and home, subject to the nature of the role.

Alternative working patterns such as part-time and compressed hours options subject to business needs.

Support for officers who are Reservists and Special Constables.

Learning and Development
Access to a range of learning and development activities, and opportunities to support career progression. Paid time off to facilitate continuous professional development, and access to Civil Service Learning up to 5 days per year.

Wellbeing and Inclusion
Occupational sick pay and access to occupational health services.

A network of qualified Mental Health First Aiders and Workplace Support Officers, who can provide advice, signposting and support to all our officers.

On site facilinetwork groups.

Employee Savings
Interest-free loans allowing you to spread the cost of an annual travel season ticket.

Access to a wide range of discounts, offers and gift cards with a number of high street and online retailers through the Blue light Scheme and Edenred.

Cycle2work salary sacrifice scheme to hire a bicycle up to the value of £4,000 to assist in improving health and fitness and save you money.

Access to a home and technology purchase scheme, allowing you to purchase items and spread the cost over 12 months through salary sacrifice.

Key worker status, enabling access to accommodation at a discounted rate, subject to eligibility. Access to a range of sports, leisure and health benefits at reduced prices through membership with Civil Service Sports Council (CSSC).

For further information on working for the NCA please visit: https://www.civil-service- careers.gov.uk/national-crime-agency/

D&A Hub CCT Communications and Engagement Manager

Bristol, London*, Warrington. *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

Job summary

The D&A Hub is made up of a number of teams covering a variety of roles. This includes multiple analytical teams ranging from large scale big data analysis to ‘big picture’ assessed intelligence reporting and end-to-end tactical analysis supporting live operations. These are supported by a number of other teams that acquire and manage key datasets, build new cutting edge capabilities and provide a business support wrap around.

The D&A Hub looks to capitalise on combined strengths and commonalities, providing a central, cohesive and informative analytical function for the agency.

Job description

As the manager for the Communications and Engagement Office in D&A Hub Central Capabilities Team, you are responsible for the coordination, design, development and delivery of internal and external communications, marketing campaigns and events. With the aim of raising the profile of D&A Hub to the team, the wider agency, and its external partners.

**To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.**

Person specification

Responsibilities

  • Team Management: Lead and have ultimate accountability for the Communication and Engagement function. Manage / supervise staff and support, coach and develop staff to help them achieve their career / development objectives. Oversee and review the activities of the team and act as the primary point of escalation to SLT if decision-making is required.
  • External Communications: Design and Deliver the external communication strategy and plan for D&A Hub, building engagement through targeted campaigns, channels, and products e.g., NCA external website, social media, conferences, and events. Engaging with the agency’s communication team for consistency.
  • Internal Communications: Manage and deliver the internal communication strategy and plan for D&A Hub  through a number of different channels e.g. the D&A Hub Newsletter and D&A Hub Intranet, and work closely with the change programme to align to delivery milestones and deliver change related communications to D&A Hub staff. Working closely with Business Change Team.
  • Senior Leadership Team Communications: Support SLT and managers in the development of communications for internal and external events and ensure they are confident in delivering key messages to a range of audiences. Ensuring tailored content and bespoke planning to land messaging and build confidence in content produced.
  • Audience Segmentation: Manage the analysis and segmentation of internal and external audiences to target communication effectively; ensuring messages are relevant to the appropriate audiences.
  • D&A Hub Branding: Design, develop and promote consistent branding for D&A Hub communications, liaising closely with the NCA central communications team to ensure D&A Hub communications align to the wider agency corporate style guidelines for external and internal facing products.
  • Engagement Feedback: Lead the assessment of how effective communications (internal and external) have been through feedback, ensuring communication is timely, relevant and meets user / stakeholder and business needs.
  • D and A Hub Cross-Team Support and Engagement: Support the wider central capabilities management team on ad-hoc activities as resource and capacity dictates. Regularly engage and collaborate with colleagues across D&A Hub. Share knowledge and support cross- D&A Hub team activities as required.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Delivering at Pace

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Experience of developing and delivering communications plans for internal and/or external partners/stakeholders.
  • Experience of transforming communications strategy and/or plans into ‘Business As Usual’.
  • Evidence of addressing business engagement challenges through targeted communication.
  • Experience of engagement approaches/techniques, and how to utilise them.
Alongside your salary of £47,380, National Crime Agency contributes £12,792 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Senior Officer – Tactical Partnerships, National Cyber Crime Unit

London*, Birmingham, Warrington – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

Job summary

The National Cyber Crime Unit (NCCU) is responsible for the threat of Cybercrime, emerging techniques and the threat this brings to the UK.

The National Cyber Crime Unit (NCCU) delivers both the threat leadership response and the National specialist operational response. This approach of retaining operational capability alongside the threat leadership element is a different approach to the way we tackle other mainstream SOC threats. It recognises the need to keep pace with technological change with in house specialist expertise working in a multi-disciplinary environment. Working on a national and international level we respond in fast time to rapidly changing threats. This is done using innovative approaches and ground breaking techniques to target cyber criminals causing the greatest threat to the UK. The National Cyber Crime Unit are looking to
implement a step change in the UK’s overall capability to tackle Cyber Crime, supporting our partners both in industry and Law enforcement to better protect themselves against Cyber Crime.

Our remit is wide with a variety of teams working across the 4 Ps ( Prepare, Pursue, Prevent, Protect) including:

• Cyber Engineering
• Incident Management
• Intelligence
• Investigations
• Strategy & Partnership

NCCU leads and co-ordinates Team Cyber UK’s response to cyber- crime, which assures a local, regional and national joint response. We work collaboratively with partners to understand the growing use of cyber as an enabler of serious crime types, developing long-term, sustainable capability to tackle the cyber threat, to enhance the law enforcement response. This enables the National Cyber Crime Unit to determine the most effective way of tackling the growing threat.

Job description

NCCU Tactical Partnerships Team identifies, develops and maintains mutually-beneficial partnerships with key private sector partners. We develop joint activity with those partners to enhance our ability to address the principal areas of threat and support the objectives set out in the Strategic Action Plan and the National Cyber Security Strategy.

The successful candidates will contribute to the Tactical Partnership team’s engagement with the private sector, enhancing two way intelligence sharing and enabling industry partners to directly contribute to NCCU’s objectives to disrupt serious and organised cyber criminals. Your work will play a key role in supporting activity against the Cyber Crime threat. You will interact with other NCA departments and teams, and external partners including government, Law Enforcement, public and private sectors. This is a dynamic and fast–paced work area which offers access to a range of learning and professional development opportunities.


This is an interesting role for those interested in cybercrime and cyber security and will provide the successful candidate with a wide range of learning and developmental opportunities. Interested applicants do not need to have expert knowledge of the cybercrime threat landscape/trends or a background in cyber, but a basic understanding of this subject matter would be useful in this role. Each officer will be provided with bespoke training and ongoing Professional Development to ensure they are equipped for the role.


***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.***

Person specification

The key responsibilities of the role are:

  • Leading engagement with industry partners to build and maintain key relationships and encourage closer working, communicating NCCU operational and strategic priorities and reporting/information sharing mechanisms.
  • Working closely with teams within NCCU to raise awareness of our work and identify opportunities to support NCCU activity through our engagements with industry.
  • Managing industry groups and create specialised operational trust groups.
  • Providing ad hoc guidance to investigations and intelligence teams on routine law enforcement liaison with industry to obtain evidence and intelligence.
  • Contributing to the National Strategic Assessment and other products by supporting the National Assessment Centre to meet intelligence requirements and enabling industry to feed-in their valuable perspective on the threat landscape.
  • Collaborating with the National Cyber Security Centre in support of common goals.
  • Working closely with wider Threat Leadership partnerships teams to identify opportunities to support the work of other threat areas through our industry engagements

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Seeing the Big Picture

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Good interpersonal skills with experience of building relationships and working collaboratively with others.
  • Strong communication and presenting skills to a range of different audiences.
  • Experience of gathering, analysing, and presenting information from a wide range of sources.
Alongside your salary of £38,642, National Crime Agency contributes £10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

  • Civil Service pension scheme
  • 26 days annual leave rising to 31 on completion of 5 years continuous service
  • Training and development opportunities
  • Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Security & Estates Manager

National

Job summary

Our People and Talent team support all our departments globally offering support and advice through a structure operating model that enables great service to all.

As Security and Estates Manager, you will provide a collaborative, inspiring, safe, resilient, efficient, and cost-effective working environment for all staff in our UK and Overseas Offices ensuring staff remain safe and secure across all our global locations.

As an international employer, ensuring our staff are safe and informed of local security risks and local requirements prior to travel is imperative and developing key relationships with location hosts and ambassadors is essential.

You will have strong technical FM skills overseeing an efficient, safe, and effective business as usual operation across all locations, including extensive experience of business continuity planning and crisis management. Experience working with HR, IT, and infrastructure teams as well as key overseas government stakeholders.

The role will have a proactive function in the location and implementation of the new VBVE Birmingham Hub and associated ‘spokes’ as we transition away from dedicated London offices.

Job description

Please refer to the job description.

Person specification

Please refer to the job description.
  • Flexible Working – We work to make flexibility a reality, and welcome conversations of flexible working from day one.
  • Hybrid working.
  • Annual Leave – You will get 25 days annual leave when you join, rising to 30 days after 5 years’ service plus you will get an additional 2.5 ‘Privilege Days’ each year.
  • Generous Pension – We have a defined contribution pension scheme with a maximum employer contribution of 11% of the annual salary.
  • Enhanced Parental and Family Leave Policies – – We provide enhanced family leave, offering up to 23 weeks paid leave for maternity and adoption for eligible employees.
  • Commitment to Learning – We are committed to developing and supporting learning, and we have a wide internal L&D offer, with on the job learning opportunities, mentoring schemes, and formal training. We dedicate and provide a minimum of 5 days a year for employees to focus on their own learning.
  • Bicycle Scheme loans.
  • Eye Care Voucher.
  • Staff discounts on VisitBritain Shops.

DIO – Ministry of Defence Guard Service – Security Operations Manager

Glen Douglas, Arrochar, G83 7AZ

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committedto Defence, empowered and able to challengeso you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience: 

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

About DIO:

The Defebce Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include: 

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service

Job description

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at over 140 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI 

About MGS:

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and Her Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

Person specification

The key duties of an Operational Manager (OM) are as follows.

  • To ensure the correct posture of physical and tactical resources to manage sites and maintain operational preparedness for security incidents, in line with local Joint Business Agreements/General Statement of Security Requirement (GSSOR’s).
  • Oversee the management of resources, including people, and expenditure whilst ensuring a positive and inclusive working environment
  • Lead Physical Security operations and set governance structures to appropriately meet the risk appetite, overseeing effective Physical Security to protect assets and people throughout the estate. Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks
  • Comply with relevant regulation and legislation
  • Ensure all posts and tasks are risk assessed and Health and Safety policies and processes are followed at all times
  • Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks.
  • Cooperating with other security providers at the Unit to provide a high-quality security service.
  • Provide Head Office with returns when requested regarding staffing levels, personal case work, audits and weekly completion of PORT, recording achievement of tasks, overtime and other operational data.
  • Ensuring National Security Inspectorate (NSI) compliance at all Units within your Area of Responsibility (AOR) auditing paperwork and processes and amending and updating local documents when required
  • Reviewing rosters, Joint Business Agreements/ General Statement of Security Requirement (GSSOR’s) and Assignment instructions on an annual basis to
  • Consulting with Trade Unions on local changes and building positive and effective relationships with all stakeholders.
  • Carry out all MGS/MOD/Management training including Institution of Occupational Safety and Health (IOSH) to ensure effective understanding and management of Health & Safety within their Area of Responsibility (AOR).

Travel Requirements:

Some Operational Manager roles may cover more than one site and require routine travel using official vehicles between Units. There will also be an expectation to travel in order to attend meetings, training courses or carry out Personnel case work at other locations throughout the UK.

Desirable Experience & Skills:

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK driving licence, due to traveling to other sites and to attend training courses and meetings.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
  • Developing Self and Others

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Highly competitive https://www.civilservicepensionscheme.org.uk/members/contribution-rates/Pension Scheme
  • Free uniform
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • In addition to 8 public holidays per year you will also receive leave for HM The Queen’s birthday
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced maternity, paternity and adoption leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development:

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans

Employment Hours

37 hours NET based on full time

Medical

MGS applicants are required to attend a medical appointment to undertake a colour perception test

DIO – Ministry of Defence Guard Service – Security Officer Shift Worker

RAF Fylingdales, Pickering, North Yorkshire, Y018 7NT

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be Proud; Be Challenging: Be Unique.

Job description

The Challenge:

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS:

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide a range of security services at over 160 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The mission of the MGS is to protect Defence from threats including crime, terrorism, espionage and sabotage.

The MGS employs over 2,700 security officers and support staff. Our security services include a large Military Working Dog (MWD) division with 11 units across the country, Control Room Operations, Static and Mobile security duties including access control, visitor access, traffic management, and foot patrols.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

Person specification

Main Responsibilities

The key duties of a Security Officer are as follows.

Please note that these duties can vary from site to site.

  • Controlling vehicular and pedestrian access and exit to/from site
  • Issue of passes using site IT systems
  • Reporting of environmental issues
  • Issue and receipt of keys
  • Patrolling on foot and in a vehicle
  • Searching of vehicles, baggage, personnel, buildings and open areas
  • Escorting visitors
  • Traffic management
  • Checking identity on site (ad hoc)
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Reporting MGS infrastructure defects
  • Dealing with demonstrators and intruders as directed by those holding operational control
  • Safeguarding classified information and material
  • Cooperating with other security providers
  • Collaborating with emergency services and invoking emergency procedures
  • Operating and monitoring security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Reporting safety hazards and accidents in accordance with current instructions
  • Carrying out, if required, initial action at the scene of any incident
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills:

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK Driving Licence due to site taskings

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Managing a Quality Service
  • Leadership
Alongside your salary of £30,000, Ministry of Defence contributes £8,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days (215 hours) annual leave rising (1 day per year, 8.6 hours) to 30 days (258) upon completion of 5 years’ service
  • Ability to roll over up to 10 days (86 hours) annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

Employment Hours

48 hours (including breaks) This is a shift working position. The successful candidate will be expected to work nights, weekends, bank holidays etc. The exact shift pattern will be explained in full during the interview. 12 hour days, 12 hour nights to be explained at interview.

Medical

MGS applicants are required to attend a medical appointment to undertake a colour perception test

About DIO

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQ+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience: 

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

Our responsibilities include:

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service
  • The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

You can view our YouTube video to see more about our work https://www.youtube.com/embed/I9tLu3UdiGY?rel=0

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