x

Archives: Jobs

Embedded PSOC Analyst

Sibylline is a leading intelligence and strategic risk consultancy in the security sector. Since 2010 we have supported businesses, governments and NGOs by providing high-quality risk analysis, due diligence and consultancy services.

The firm provides an innovative, entrepreneurial and fast-growing working environment, offering employees ever greater exposure to high-profile clients and challenges. Sibylline offers fantastic opportunities for career progression within a successful company, and we aim to help our employees build their own personal profiles as well-regarded analysts within the broader industry.

Key attributes of Sibylline employees are:

  • Self-motivated, and auto-improving individuals who can couple initiative and boldness with good judgement
  • Excellent written and spoken English
  • Clarity of thought and analytical flair
  • Strong, demonstrable interest in security and intelligence
  • The ability to work under pressure, demonstrate leadership when required but also be able to collaborate effectively in teams
  • Excellent attention to detail​

Job Description

About the role

We are looking for a motivated security professional to join us as an Embedded Physical Security Operations Centre (PSOC) Analyst for a global financial sector client. Reporting to the embedded manager, you will join a 24/7 team of security specialists providing access control, incident response, threat monitoring, and intelligence analysis services in a state-of-the-art, purpose-built PSOC in the heart of London’s financial district.

In this multifaceted role, as a PSOC Analyst, you will assume a range of critical responsibilities aimed at ensuring the safety and security of the organisation’s personnel and assets. This includes responsibility for both physical security monitoring and intelligence analysis and reporting. You will also be responsible for disseminating mass communications concerning global events that hold the potential to impact the well-being of company personnel and valuable assets.

You will maintain a constant awareness of geopolitical and national issues that may impact the client’s employees, locations or reputation. You will conduct thorough horizon scanning to produce comprehensive reports highlighting emerging trends and incidents in regions where the company operates. This is delivered as comprehensive reporting and reviews for the client and key decision-makers.

As a central point for escalation, coordination, and communication during times of crisis and acting as a security concierge you will engage with various business functions, ensuring a holistic approach to addressing their needs, expectations, and concerns.

The PSOC operates 24 hours a day, 365 days a year. Therefore, you must be flexible to work on weekends, public holidays, and night shifts as required by the shift rota.

Responsibilities  

  • Provide security assistance, answer questions, and serve as the security concierge for employees, visitors and vendors.

  • Monitor CCTV feeds and action door alarms.

  • Respond to any calls from persons needing medical assistance.

  • Provide situational awareness and intelligence reporting of issues occurring at a high level globally, through internet observation, news media reporting, and intergroup communication with other support elements.

  • Assist first responders, and medical and law enforcement personnel as necessary.

  • Ensure that staff, assets, and access points are secured regularly, reporting any hazardous conditions to security management.

  • Follow the client’s escalation procedures to notify security management of any critical incidents, unsafe conditions, or technical failures.

  • Create accurate communications logs by reporting incidents in dedicated case management databases.

  • Utilise geographic information systems to ascertain potential risks and incidents that occur in the vicinity of the client’s assets.

  • Support investigations by utilising data and information available in sensitive security databases.

  • Display creative thinking and consulting skills to deliver a continually improving service for the client.

  • Facilitate the dissemination of information to mobilize the necessary resources to ensure that regional staff can mitigate immediate risks and incidents.

  • Perform any additional duties as required by the client’s Director of Security.

  • Engage and collaborate with other Sibylline teams globally to remain up to date with best practices, resources, and industry standards.

Requirements  

  • 1-4 years of relevant experience in military service, government, law enforcement, private security, corporate intelligence, or a related field.

  • Demonstrated interest in security policies, best practices, and procedures, with a customer service mindset.

  • Impeccable communication skills, with the ability to take urgent calls from concerned stakeholders with patience and professionalism.

  • Ability to monitor the news, social media, and other information feeds and quickly determine the impact of security events and crises on business operations.

  • Excellent research skills, with the ability to rapidly digest, evaluate and “sift” large quantities of information from a range of sources.

  • Ability to interpret, organise and visualise data.

  • Analytical mindset, with the ability to provide thoughtful insight into complex situations.

  • Excellent attention to detail.

  • High level of competency with MS Office tools.

Preferred  

  • University degree in Security Studies, War Studies, International Relations, Criminal Justice, or related field.

  • Experience with mass notification systems (e.g. Everbridge, Vismo).

  • Experience with security platforms (e.g. Genetec, CCURE, ProWatch).

  • Experience with social media monitoring software (e.g. Dataminr, Navigator, Skopenow).

  • Cross-functional experience within a global security team (e.g. threat monitoring, travel security, business continuity and crisis management).

  • First Aid qualification.

Interview process:  

  • Initial call with our Talent Acquisition team member

  • Timed written assessment (arranged at the time that suits you) to test writing and analytical capability.

  • Panel interview with Sibylline hiring manager and members of the embedded team.

  • Meet and Greet with the client.

Sibylline is committed to the recruitment and selection of candidates without regard for sexual orientation, gender, ethnicity, age, political beliefs, culture and lifestyle. We are committed to fostering a business culture that reflects these values and promotes equal opportunity. 

I’m interested

 

Resilience Advisor, Defence Critical National Infrastructure, MOD, Reading or London

The purpose of the role is multifaceted, unique and challenging. The post holder will provide an advisory function on Defence Resilience matters including oversight and assurance on CNI establishments and capabilities across the Defence Nuclear Enterprise (DNE). In addition, you will be responsible for owning, developing and shaping departmental business continuity policy and implementing this across the organisation. Through regular engagement across the DNE, you will maintain a strong understanding of the Nuclear landscape and the resilience risks to our sites.

 You will be the DNO TLB lead on Defence Critical National Infrastructure (DefCNI) and Business Continuity and as such, responsible for oversight of Statements of Critical Asset Resilience (SCAR) across DNE sites, including maintenance of Def CNI list on behalf of the Principal Security Advisor (PSyA). You will work closely with the DNE Enterprise Security Assurance team to support the assurance programme and work with the business management team to ensure coherence and coordination with business continuity policy, ensuring that business continuity maturity is developed at the team and SRO level.

The post will be based at Reading, however MOD Main Building in London is also an option. Irrespective of location, regular and frequent travel to sites will be required.

Security Officer

Location:  

Hanslope Park, near Milton Keynes 

Salary:  

Total Package £35,597  
(Salary £24,739, Recruitment and Retention Allowance of £600, and a Shift Allowance of £10,258) 

Hours:  

Full time only, 42 hours per week on a day and night shift pattern. Shifts are 12 hours per day and include nights, weekends, and bank holidays. 

 

At HMGCC, we like to explore the limits of technology and discover the unexpected. Our systems help protect national security: both at home and overseas. If you have the skills we are looking for, you will find a place in our diverse team. 

 

Your role 

You’ll be part of a new, in-house Uniformed Security Team responsible for maintaining the security of our site and buildings. With your friendly, professional customer service skills, you will welcome staff and visitors to our organisation and always provide a reassuring presence. You will conduct security checks, monitor CCTV and the Automated Access Control System (AACS), and carry out patrols across our site. So, an eye for detail is key. Should an alarm go off, or an incident need your attention, you will do so calmly and with an open mind. And you will communicate with a wide range of people: from the staff you will greet every day, to stakeholders looking for advice on best security practice.  

 

What you need 

You will have experience in customer service or a public-facing role, as you will be welcoming people to our site and making sure they understand the procedures that keep things safe and secure. This will be supported by a Grade C/4 or above in GCSE English Language. Importantly, you’ll work well with others and enjoy being part of a team, as you will be joining a collaborative, supportive environment where we deal with any issues together. You might even be keen to mentor others as you grow into the role. Flexibility is important too, as you will be working on a shift pattern including nights, weekends, and bank holidays.  

What we offer 

You’ll be given all the training you need to fulfil the role, including support in gaining the required security qualifications. With significant opportunities to further your learning, you’ll also have access to a range of ways to grow your career: from internal courses to a distant learning degree. Plus, you’ll be part of a welcoming, inclusive environment where people from all kinds of backgrounds – with different lived experiences and perspectives – come together. As well as a range of sports and social societies for you to join and meet new people, we’re proud to have a number of affinity groups including disability, LGBTQ+ and ethnic minority networks. It’s all to ensure you feel comfortable bringing your whole self to work. And, you’ll also get access to our excellent on-site facilities, including free 24-hour gym, free parking, and an on-site nursery. 

 

About us 

We’re HMGCC, His Majesty’s Government Communications Centre. Our teams work together to develop innovative, reliable, and secure communications systems for the UK government to protect national security at home and overseas. To achieve this, we look for a mix of people with different backgrounds, lived experiences, perspectives, and ideas. 

 

Apply now 

To find out more and apply, please click on the View Job Button below

 

Inclusion and diversity really matters to us. It’s not just about hitting targets or visible differences. HMGCC are committed to providing equal opportunities and encourage applications from candidates of all backgrounds, ethnicities, gender identities, sexual orientations, and those with disabilities or who are neurodivergent. 

 

We’re not looking for any one type of person. We’re looking for talent from all different backgrounds to join our organisation, where we genuinely respect and value each other’s differences, as well as our similarities. It makes us even better at what we do. 

The Scottish Parliament

As a Security Officer you’ll be the first point of contact in welcoming visitors to the Scottish Parliament and assisting passholders in accessing the building. You’ll be responsible for delivering a high standard of security across the estate to ensure the safety and security of all visitors and staff.  You’ll also be responsible for responding quickly and effectively to any issues that may adversely impact on the smooth running of Parliamentary business or the security of the building and its occupants.  

You’ll embrace change and a culture where you are empowered to deliver high quality work which will enhance the reputation of the Parliament. You’ll also support collaborative working, including with colleagues across the parliamentary service, promoting positive and open communication, as well as our commitment to diversity and inclusion. 

We particularly welcome applications from women and members of ethnic minority communities who are under-represented at this level. All appointments will be made on merit. We have a values-based culture of respect and inclusion embedded in our organisation, and everyone has the ability to make a difference. 

We offer a great range of benefits including: 41.5 leave days (including public holidays), flexible working, paid professional subscriptions, family-friendly policies, Season Ticket advance loans, an onsite gym, Health and Wellbeing Schemes including discounted gym membership, a confidential counselling and information service, and the Cycle to Work Scheme. 

You’ll also have the opportunity to join the Alpha Civil Service pension scheme, where we’ll offer you an employer contribution of 27.1% of your basic salary

ARC Security Operations Manager

RC Security Operations Manager up to £45k + Benefits Package DOE
Based Suffolk

The Company:
This is a fantastic opportunity to work for a major regional retailer as ARC Operations Manager.
In this exciting role the ARC Manager will monitor, supervise and support the ARC team in the day-to-day operation. The main objective for the ARC Manager is to ensure that the operating standards are at the required audit level and support the company through the SSAIB audit process.
The successful candidate will ensure that the ARC team, are trained and updated with matters relevant to their roles, with the aim of minimising loss and deterring criminal activity.

The Role

  • To ensure that the team and the ARC is operated according to the British Standards.
  • Maintain and update training records of ARC team as required.
  • Ensure that all telephone calls received by the ARC team are dealt with in a professional manner and acted on by following the appropriate escalation process.
  • To ensure that consistently high levels of customer service are delivered in the ARC to both internal and external customers.
  • Ensure that the database is appropriately updated with relevant information obtained from internal and external personnel.
  • To ensure that ARC team members are effectively monitoring CCTV and alarm systems and responding according to best practice within the expected deadlines.
  • Completion of the shift rotas for the ARC, ensuring that there are sufficient personnel scheduled to meet the operational needs of the business.
  • Arranging holiday and sickness cover as required to meet the operational needs of the ARC.
  • Attend and present ARC operations and services to Clients nationally as required.
  • Prepare stats and information for the Head of Secure Response for Exec and Board reports.

The Person

  • Previous experience in a similar role working as an ARC / SOC Manager within a Security / Retail environment.
  • Professional and self-motivated, including the ability to direct, motivate, develop and inspire others in the achievement of their maximum potential and business objectives.
  • The ability to foster and develop positive and co-operative relationships with others internally and externally.
  • Sufficient knowledge and understanding of the business environment in which the ARC operates to add value and effectively support customers.
  • Problem solving through the ability to identify issues and provide effective solutions.
  • The ability to develop new solutions or adapt existing practises.
  • The ability to comprehend information received and the capacity to make all those who need to know understand.
  • The ability to develop and maintain up-to-date professional and technical competence
  • Must hold a SIA CCTV License.
  • Experience in managing performance and completing investigations.
  • Flexible on working times and prepared to stay away overnight for business needs.
  • Experience and qualifications in loss prevention.

Security Manager

WCSS invites applications for the position of Security Manager in the stunning Turks & Caicos Islands. This role is more than just a job; it’s an opportunity to excel in an extraordinary environment. This leadership position demands a candidate who is not only exceptionally skilled and experienced but also someone who is also highly resilient and adaptable to secure positive outcomes in a challenging, yet rewarding environment.

Location 

  • Turks & Caicos Islands

Key Responsibilities Location 

  • Responsible for providing the highest service levels possible in security to our clients across a range of sectors with a key focus in the hospitality, residential communities, retail and commercial sectors as well as individual private clients.
  • Highly effective cross team coordination, objective setting and review and monitoring of teams and key individuals in the context of security provision, service quality, industry standards and client protection and satisfaction.
  • Coordinating the integration of front line, control centre and other functions to provide a seamless, effective, and efficient service to clients.
  • Ensuring the full and effective use of technology into security operations, including the approach to CRM to engage with and secure strong relationships and opportunities with existing and potential clients.
  • Oversee the development and implementation of comprehensive security strategies, policies and procedures.
  • Manage security operations and other team members for a diverse range of locations and clientele.
  • Ensure compliance with regulations and contract requirements.
  • Proven experience in leading security teams, preferably in hospitality, or similar sectors.
  • Exceptional interpersonal and communication skills and highly resilient when facing internal and external challenges.
  • Experience in using technological solutions like Video Surveillance Systems, access control and various IT platforms, including experience in working closely with a 24/7 control centre.
  • Highly experienced in client engagement, with excellent influencing and problem-solving skills to secure trust and long term client relationships.
  • Able to make the right things happen at the front line and all the way through the security service supply chain to our clients.

Qualifications/Experience:

  • A recognized security qualification or substantial experience in sectors like law enforcement or HM Forces, with strong evidence of your ability to transition to the commercial sector.
  • Knowledge of security risk analysis, with a particular focus on hospitality security, and with strong, yet sensitive, influencing skills.
  • Experience of integrating the benefits provided by IT systems in developing strategic, operational, and tactical security solutions.

What We Offer:

  • A challenging yet rewarding role in one of the world’s most beautiful locations.
  • An opportunity to demonstrate your skills in a demanding yet fulfilling environment.
  • A chance to lead and inspire a team in achieving excellence in security management.

How to Apply:

If you are ready to tackle this challenging role and make a significant impact in a unique Caribbean setting, we encourage you to apply in the first instance by providing your CV with an introduction email to info@wcsstci.com

Security Manager

As an experienced security professional, you will be accountable for the development and implementation of site security designs and plans to ensure the protection of all site personnel, property, and assets.

Physical Security Advisor

DHSC Security is a small, specialist team which provides support and advice to the department on security matters and ensuring alignment with Government Security standards, adapting to support current and future requirements. This is a great opportunity to join a major government department where you will play an important role in delivering personnel security and be a member of the Government Security Profession which offers opportunities to develop your career.

Person specification

  1. Identify, assess and analyse physical security threats.
  2. Mitigate risks through effective planning and assurance of security arrangements.
  3. Provide an operational incident management and investigation response – including an on-call security duty office cover on a rota basis.
  4. Monitor security services to ensure they meet agreed performance levels.
  5. Collaborate with others to ensure effective information sharing and incident response.
  6. Manage multiple risks, activities and demands whilst delivering timely results including the provision of support and advice on security or risk management.
  7. Contingency planning, policy development, training and exercising.

Key Skills and Experience required for the role

  1. Evidence of leadership – delivering security outcomes at pace.
  2. Effective communication and influence at all levels.
  3. Developing effective partnership working with internal and external stakeholders.
  4. Evidence of supporting diversity and inclusion.
  5. Experience of risk management and contingency planning.
  6. Experience in delivering security operations (ideally gained in central government, UK police Service, UK military or corporate security function).

 

DIO – Ministry of Defence Unarmed Guard Service – Area Assurance Manager

HMNB Clyde G84 8HL

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience: 

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

About DIO:

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include: 

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

You can view our YouTube video to see more about our work  https://www.youtube.com/embed/I9tLu3UdiGY?rel=0

Job description

The Challenge

Do you have what it takes to be part of our Gold Standard security service?

The MGS is responsible for delivery of unarmed security services to HMNB Clyde, home of the UK submarine fleet and the UK strategic deterrent.

The postholder would be expected to attend the site office at least 3 days each week, but otherwise flexible and adaptable working arrangements can be agreed.

The post holder will lead on aspect of Assurance, Compliance and Corporate reporting, and will have overarching Line Management responsibility for the MGS Clyde Business Management Team, ensuring the delivery of support functions such as Health, Safety and Welfare, Asset Management, Communication and Engagement, Recruitment and Induction.

This is a challenging, operational support role at a high profile, nuclear site.

MGS holds the National Security Inspectorate Gold Standard and is passionate about delivering great things for its customers and workforce.

About MGS:

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide a range of security services at over 160 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The mission of the MGS is to protect Defence from threats including crime, terrorism, espionage and sabotage.

The MGS employs over 2,700 security officers and support staff. Our security services include a large Military Working Dog (MWD) division with 11 units across the country, Control Room Operations, Static and Mobile security duties including access control, visitor access, traffic management, and foot patrols.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

Person specification

Main Responsibilities

The post holder is responsible for;

  • Delivery of Business management services, including line management of the MGS Clyde Business Management Team
  • Coordination, monitoring and reporting of the MGS Clyde Business Plan
  • Provision of internal audit, assurance and exercise functions, ensuring MGS Clyde governance arrangements are effective and efficient
  • Liaison with MGS Head Office, MGS Service Delivery Managers, Unit Customers and Heads of Establishments, building positive and effective relationships with all stakeholders
  • Effective communication with staff at all levels offering open forums and opportunities for staff engagement

Desirable Experience & Skills

  • Line Management experience

Licences

Full UK Driving Licence required to attend meetings and routine unit visits, some of which are remote from public Trasport Links.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
  • Changing and Improving

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • A Civil Service pension with an average employer contribution of 27%
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

DIO – Ministry of Defence Guard Service – Operational Manager Day Working

HMNB Devonport, Plymouth, Devon, PL2 2BG

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience: 

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at over 140 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack.

About MGS

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

Our responsibilities include: 

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

Person specification

Main Responsibilities

The key duties of an Operational Manager (OM) are as follows.

  • To ensure the correct posture of physical and tactical resources to manage sites and maintain operational preparedness for security incidents, in line with local Joint Business Agreements/General Statement of Security Requirement (GSSOR’s).
  • Oversee the management of resources, including people, and expenditure whilst ensuring a positive and inclusive working environment
  • Lead Physical Security operations and set governance structures to appropriately meet the risk appetite, overseeing effective Physical Security to protect assets and people throughout the estate. Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks
  • Comply with relevant regulation and legislation
  • Ensure all posts and tasks are risk assessed and Health and Safety policies and processes are followed at all times
  • Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks.
  • Cooperating with other security providers at the Unit to provide a high-quality security service.
  • Provide Head Office with returns when requested regarding staffing levels, personal case work, audits and weekly completion of PORT, recording achievement of tasks, overtime and other operational data.
  • Ensuring National Security Inspectorate (NSI) compliance at all Units within your Area of Responsibility (AOR) auditing paperwork and processes and amending and updating local documents when required
  • Reviewing rosters, Joint Business Agreements/ General Statement of Security Requirement (GSSOR’s) and Assignment instructions on an annual basis to
  • Consulting with Trade Unions on local changes and building positive and effective relationships with all stakeholders.
  • Carry out all MGS/MOD/Management training including Institution of Occupational Safety and Health (IOSH) to ensure effective understanding and management of Health & Safety within their Area of Responsibility (AOR).

Travel Requirements: 

Some Operational Manager roles may cover more than one site and require routine travel using official vehicles between Units. There will also be an expectation to travel in order to attend meetings, training courses or carry out Personnel case work at other locations throughout the UK.

Desirable Experience & Skills:

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Environmental Factors/Hazards Associated with the post:

Nuclear Establishment

Licences

Full UK driving licence, due to traveling to other sites and to attend training courses and meetings.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
  • Developing Self and Others

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • A Civil Service pension with an average employer contribution of 27%
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO

Ability to obtain industry recognised qualifications supported by DIO

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans 

Employment Hours

42 hours gross based on full time, the individual will be the line manager for 30+ Staff

Medical

MGS applicants are required to attend a medical appointment to undertake a colour perception test. Operational staff at RAF Flying Stations and Royal Navy Dockyards are also required to undertake a hearing test

Account Visibility

Please confirm you are happy to be listed on the Members List

Yes, please add me to the list No, please hide me from the list