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Security Incident Response Lead

Blackpool, Leeds, Newcastle-upon-Tyne, Sheffield

Job summary

DWP faces a substantial threat to its services, data, people, and assets and invests huge resources into combatting this threat. This work is led by the talented and dedicated individuals of the DWP Security function but stretches into every aspect of the Department’s work.

The Security Incident Response Team (SIRT) performs a critical role within the DWP response to a wide variety of security incidents. In addition to coordinating the response to security incidents, the team have responsibility for ensuring that the DWP have an identified, coordinated, practiced and effective response prepared in the event of a variety of security incidents that may be reported.

As a member of SIRT, working within the Cyber Resilience Centre (CRC), you will be part of a team whose purpose is to ensure that the DWP can respond effectively to security incidents impacting people, assets and information and be proactive in the protection and recovery from security incidents. Security incident response is a complex and rapidly evolving area. You will require strong Leadership, investigation, analysis, and decision-making capabilities plus well-developed inter-personal and communication skills.

As one of the largest government departments, almost every individual in the UK is a direct customer of Department of Work and Pensions (DWP) at some point in their lives. DWP’s mission is to improve people’s quality of life, both now and in the future. We do that by focussing on delivering excellent services that make a difference to millions of people. We trust and empower our people to deliver these services to customers every day, including the most vulnerable in society.

Diverse perspectives and experiences are critical to our success, and we welcome applications from all people from all backgrounds with the experience and skills needed to perform this role.

We are looking to identify one candidate to fulfil the role of: Security Incident Response Lead within the SIRT Senior Leadership Team. This is a key role, and we are looking for someone who will take responsibility for the delivery our key strategic priorities.

We seek to be an exemplar of the modern Civil Service, and to build on our achievements for the benefit of those we serve. When we are at our best, we care, we deliver, we adapt, we work together and we value everyone, and we seek to ensure that these values guide the way we serve our country, our communities, and our fellow citizens.

Job description

Security incident management is a complex and rapidly evolving area; and you will be expected to keep abreast of how the security environment and threat vectors impact the business. The skills required in this team are a complex blend of investigating, information analysis, decision making and technical capabilities, married with well-developed inter-personal and communication skills. 

  • You will provide expert incident response, determining the threat and level of impact to citizens; DWP business, including its customers and staff; DWP assets (including information and premises); and coordinating the appropriate response. As well as getting under the surface of security incident causes, to identify and influence future prevention.
  • You will be responsible for escalation lead on ‘Incident Live Service’; and be strategic lead for one of the ‘Prevention’ functions within SIRT (‘prevention’ functions are: Live service, Practice & Practices, Crisis event management, learning & Patterns plus People & Wellbeing).
  • Working with multiple internal and external stakeholders you will act as a Silver incident commander, coordinating DWP security incident responses to medium and high severity events.
  • Provide expert advice to the Head of Security Incident Response Team (SIRT), Head of Cyber Resilience Centre (CRC), DWP Chief Security Officer and Gold Incident Commanders. Produce communications statements, escalate incident recovery issues, and coordinate response forums to ensure effective and timely incident recovery.
  • Representing SIRT SLT at security events and governance meetings you will ensure all security issues and incidents are impacted, assigned and resolution action is taken forward.
  • Demonstrate command and control for the response to security incidents and high priority threat/impact events to ensure security incidents and breaches are managed effectively across DWP.
  • Lead and coordinate activities within ‘Prevention’ strands, to directly support, improve or develop SIRT’s ‘live service’.
  • Manage, develop, and maintain security incident response policies, procedures and playbooks for DWP.
  • Influence the continued development of DWP’s incident response capabilities, including ensuring that incident response technology capabilities are sufficient for DWP security requirements.
  • Provide expert security related advice and guidance on the threat environment and security incidents.
  • Manage security incidents in accordance with applicable DWP and His Majesty’s Government (HMG) policies and standards.
  • Supervise, review and instigate security incident response plans and procedures for DWP.
  • Lead, manage and/or chair cross functional and cross government incident response groups, ensuring appropriate responses to security incidents or threats are taken in an appropriate and timely manner.
  • Oversee DWP’s response to security alerts and notices from external agencies, including the National Cyber Security Centre (NCSC).
  • Take responsibility for the production and continuous review of security incident response plans, procedures, and processes for SIRT.
  • Ensure DWP’s incident response plan and the associated response align with His Majesty’s Government (HMG) standards.
  • Guarantee timely and accurate Security Incident Response briefings and communications are issued to the Head of Security Incident Response Team (SIRT), Head of Cyber Resilience Centre (CRC), DWP Chief Security Officer, and Department’s incident Gold Commanders, relevant stakeholders, delivery partners and other government departments, where appropriate, such as the Cabinet Office and the National Cyber Security Centre (NCSC).
  • When necessary, provide expert stakeholder management to ensure remediation activities are focused on responding to security incidents in an effective and timely manner.
  • When required, manage the coordination and DWP’s collective response to significant vulnerabilities identified via Threat Intelligence (where emergency action is required).
  • Ensure the timely identification and briefing of appropriate Gold Incident Commander(s) within DWP. Mentoring them on appropriate decision making and providing them access to specialist advice.
  • Demonstrate visible leadership whilst participating in regular drilling / exercising and learning events to build capability and embed incident response procedures.
  • Ensure that SIRT staff are recording Management Information (MI) in relation to reported security events/incidents accurately – including Key Performance Indicators (KPIs) to feed DWP Executive Team and Security & Data Protection (S&DP) Senior Leadership Team (SLT) requirements.
  • Provide expert ‘incident management’ stakeholder input into the development of new capabilities within CRC and across DWP.
  • Take responsibility for recruitment activities on SIRT ensuring appropriate staffing levels are maintained.
  • Take responsibility for driving forward deliverables on the SIRT Work Plan – in-line with the principles outlined within the National Institute Standards and Technology (NIST) Cybersecurity framework, to improve DWP’s identify, protect, detect, response and recovery capabilities and posture.
  • Deputise for and represent the Grade 6 Head of ‘Live Service’ or Head of ‘Prevent’ functions when required.
  • Line Management responsibility for SEO Senior Security Incident Response  Analyst resources on SIRT. 

Person specification

  • Supervising the prompt and effective response to security incidents reported to SIRT, by effective triage and prioritisation of incidents utilising the Security Incident Response Plan (SIRP).
  • Lead, develop and embed lessons learnt and lessons identified as a consequence of security incidents investigated particularly those initially triaged as high risk.
  • Demonstrate by example an investigative mindset with the ability to problem solve, motivate, influence and be adaptable to a given situation.
  • Provide support 24 hours a day, 7 days a week and as a result, you will be expected to work as part of an on call rota, which will also attract occasional out of hours working. You will provide 24/7 ‘initial contact’ out of hours cover for security incident management across DWP on behalf of SIRT; and Silver Commander responsibilities for significant events impacting DWP.
  • You will prioritise people, actively promote the health, safety, and wellbeing of SIRT colleagues and others.

You may be required to travel to different DWP sites and government agencies with occasional overnight stays.

Successful candidates should have or show a commitment to working towards, the BCS Certificates In Information Management Principles (CISMP), Certified Information Security Manager (CISM) and NIST cybersecurity framework. https://www.nist.gov/cyberframework/framework

Essential criteria for the role

  • Proven leadership experience within an incident management environment. (Lead Criteria)
  • Proven experience of making risk-based defenceable decisions at pace.
  • Proven experience of managing stakeholders in a complex environment with multiple service providers.
  • Proven experience communicating complex related messages and providing updates and recommendations in a clear and comprehensive manner.

Desirable Criteria

  • Demonstrable experience in interpreting threat intelligence and engaging relevant stakeholders to plan and run complex incident exercises / practice drills – taking lessons learned and applying this to incident management playbooks and standards.
  • Good working knowledge of security concepts (Physical, Personal, IT and Cyber Security), including security controls, security risk management and security incident management.
  • Proven experience of handling security incidents of direct concern to senior leaders up to director levels, regulatory bodies and/or ministers; and deep knowledge and/or understanding of requirements to co-ordinate responses to security incidents across multiple organisations.

If you would like to learn more about the role contact the vacancy holder.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Making Effective Decisions
  • Delivering at Pace
  • Communicating and Influencing
  • Working Together
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • On call allowance.
  • Civil Service pension with an average employer contribution of 27%
  • Hybrid working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. 

Security Education and Awareness Lead

Blackpool, Leeds, Newcastle-upon-Tyne, Sheffield

Job summary

This is a critical and high-profile role protecting the UK’s biggest public service department from organised and developing threats to its people, data, and services.

Security Education and Awareness (SEA) enhance DWP security behaviour to protect its services, assets, and the public.  Everything that SEA does is targeted and data driven.  The successful candidate will love data.  They will lead SEA in how it collects data, uses data, and reports data. 

The Department for Work and Pensions (DWP) holds data on many citizens in the UK and provides essential services to the most vulnerable in society. As the UK’s biggest public service department, we operate on a scale that is almost unmatched anywhere in Europe and most people in Britain meet us at some point in their lives.

Security Education and Awareness Team sits within Security & Data Protection, as part of the Security Policy and Central Services (SPCS) function.

Job description

Security Education & Awareness is insight led and MI responsive to risk and threats, through a multi-disciplinary approach comprising of campaigns, e-learning, other behaviour changes products and interventions, and the advice services of the portal, chatbot and Security Advice Centre.

To lead the development and maintenance of security education and awareness to promote positive security behaviours across DWP and to our business partners. 

Responsibilities

  • Manage the delivery of SEA’s data driven strategy. Manage relationships across DWP to ensure that SEA has the security behaviour data so that our security education interventions are best targeted and prioritised.
  • Lead the measurement of the effectiveness of SEA’s education interventions on enhancing security behaviour.
  • Enhance our data practises by building our data sources and improving our reporting practises.
  • Share your passion and expertise with the SEA team. Shape SEA’s love for and proficiency with data.
  • Manage the creation and delivery of the SEA programme across DWP to quality, timescales, and budget.
  • Manage the evaluation of compliance with the SEA elements of GovSec007 and the Security Assurance Framework
  • Manage vendor and stakeholder relationships to ensure new technologies and products are embedded as business-as-usual activities with effective governance, budgetary management, evaluation, and compliance regimes in place as appropriate.
  • Ensure appropriate collaboration with government to ensure DWP SEA utilises and shares best practice and to ensure value for money.
  • Collaborate with and influence senior managers and other stakeholders across DWP business areas to gain buy in for SEA activities across DWP.
  • Be seen as a leader by your team applying a consistent vision, energy and drive that motivates the team to meet business objectives and support the team to focus on personal development and learning to support internal capability.
  • Promote an environment of continuous improvement across the team.
  • Manage the SEA team and additional contingent labour resource to ensure timely delivery of objectives to required standards in a supportive and inclusive environment.
  • Evaluate Statements of Work and providing appropriate financial assurance of value for money and spend controls.

Pre application candidate event

The Security team are delivering an event on Friday 17th November 2023 at 10.00am to talk to potential candidates about the roles. To join the event please click here:

Security Education and Awareness Lead G7 Campaign Tickets, Friday 17th November 2023 at 10.00am, Eventbrite 

Person specification

Essential Criteria

  • Experience of collating, interpreting, and explaining Management Information.
  • Experience in project management, including planning and time management, with the ability to manage and maintain a complex programme of initiatives over the longer term.
  • Experience of communicating using a variety of channels such as visual, online/digital and/or physical media, with practical experience employing various techniques to target different, and a diverse range of, target audiences. 

Desirable Criteria

  • Certificate in Information Security Management Principles (CISMP)

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • Civil Service pension with an average employer contribution of 27%
  • Hybrid working

    This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.

    If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

Policy Advisor Economic Security

Birmingham, Leeds, London

Job summary

We recognise the challenges that people with protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities.

Do you have policy experience?

Have you got strong analysis and communication skills?

Would you like to work with our partners to help shape strategy and policy?

If so, we have an exciting role available for an Economic Security Policy Advisor to join the team and we’d love to hear from you!

Job description

This role sits within the National Security Division (NSD) which is part of the Transport Security Directorate (TSD). The NSD’s purpose is to mitigate current and emerging national security threats to the transport sector both domestically and internationally.

Our work continues to scope out threats to the UK’s economy and ways to increase resilience.

We are looking for a Policy Advisor to work on the Department’s approach to key threats, with particular focus on economic security and supporting the Department’s work under the National Security & Investments Act 2021 (NSIA). This will involve representing the Department’s interests across Whitehall, as well as contributing to briefings for senior officials on transport-related Foreign Direct Investment (FDI) cases.

Responsibilities include but are not limited to:

  • Carry out Foreign Direct Investment casework and work with peers across His Majesty Government (HMG) to shape the team’s response to NSIA work.
  • Provide input to policy development work on economic security, state threats and threats to critical national infrastructure.
  • Work with peers across government to shape how we do economic security work and build and develop connections within DfT to implement legal requirements.
  • Communicate across DfT and TSD to upskill and raise awareness of economic security work; to include drafting monthly FDI case updates and market monitoring news.
  • You will be required to participate in the Department’s response to a security or civil contingencies incident.

For more information, please see the attached Role Profile.

Person specification

To thrive in this role, you will:

  • Have excellent written skills and the ability to distil complex information.
  • Experience of rapidly gaining an understanding of a complex field and applying this to your work.
  • Experience of analysing a wide range of data across different fields and using this to make decisions.
  • Experience of communicating effectively with a wide range of stakeholders at all levels.
  • Excellent drafting skills – being able to draw out key information from multiple sources and using this to present clear observations, often for a senior audience.

TSD invests significantly in training and developing staff to prepare them not just for an interesting and challenging job, but also for a rewarding career in the Government security profession.

The role requires DV clearance; however, candidates will be onboarding with SC Clearance and undergo DV whilst in post. Should the successful candidate not obtain DV then there will be a requirement to be re-deployed to an alternative post should a position be available.

A minimum of 40% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance. 

This may include out of hours working on occasion, but we make every effort to allow for your personal circumstances.

There will be occasional travel required with this role as and when required.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Making Effective Decisions
  • Seeing the Big Picture
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Communicating and Influencing
Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Senior Security Operations Centre On-Boarding Manager

Our main Defra DDTS hubs are in York, Warrington, Newcastle, Reading and Bristol, however the successful candidate may be contractually based at any Defra office.

This role will require regular travel to our Reading office.

Please be aware that space within the London office is restricted and it may not be possible to be based in this location.

Job summary

Defra is the UK government department responsible for safeguarding our natural environment, supporting our world-leading food and farming industry, and sustaining a thriving rural economy. Our broad remit means we play a major role in people’s day-to-day life, from the food we eat, and the air we breathe, to the water we drink.

Digital, Data and Technology Services (DDTS) is the trusted team for digital across the entire Defra Group.

We have around 1,200 colleagues across DDTS and our ambition is to make it easier and faster than ever for people to interact with Defra. If you are ready to drive innovation and push boundaries, we want to hear from you. Join us and together we will create a great place for living, and a green and healthy future for all.

Find out more about DDTS:

Defra digital, data and technology blog

LinkedIn

Defra Jobs

Job description

Defra SOC is seeking an On-Boarding Manager with deep understanding of SIEM tooling to join our team. As a Security Operations Centre On-Boarding Manager you will be responsible for the technical onboarding of new services/feeds into the internal Security Operations Centre. This role will be responsible for the expansion and management of protective monitoring across the Defra group, interfacing with appropriate teams across the businesses and associated 3rd parties to ensure appropriate protective monitoring is put in place for services that have been assessed as requiring on-boarding.

In this vital role you’ll be contributing to improving Defra’s security posture, helping us in our mission to improve and protect the environment around us.

Please note this post requires Security Check (SC) clearance. To gain SC clearance all applicants are required to have been a UK resident for a minimum of 5 years. If this requirement is not met, the individual will not be able to progress their application further. Please click this link for further information (opens in new window).

Person specification

Responsibilities

  • Lead the end to end on-boarding process to ensure that the business receives a quality protective monitoring service in line with the standard set by Security Assurance.
  • Work with project teams and the internal SOC team to onboard relevant security feeds into Defra’s SIEM solution to provide a holistic view of cyber threats and events to the group.
  • Advise SOC Lead and assorted stakeholders on tactical and strategic development of SOC capabilities, horizon scanning for new SOC technical developments and skill development of our analysts/apprentices.
  • Provide technical support in the event of a major security incident to support Defra’s response.

Skills and experience

  • One of the following certifications: CCNA Security, CISSP/SSCP/CISM, CEH, GSEC, GCIH or an equivalent qualification/experience.
  • Working knowledge of security related technologies such as SIEM (Security Information and Event Management) firewalls, WAFs, IDS/IPS systems, network protocols, etc
  • Detailed knowledge of system security vulnerabilities and remediation techniques.
  • Expert level understanding of both protective monitoring and information security
  • Excellent technical comprehension of SIEM solutions and operational processes
  • Extensive experience of configuring, monitoring and improving the SOC and SIEM Solutions

Selection process

The Civil Service marks each element of the selection process on a merit basis. You can visit the gov.uk website for further information on the Civil Service rating scale.

Ensure you have tailored your CV and Personal Statement to the ‘responsibilities’ and ‘skills and experience’ section of the job advert by providing examples on how you are suitable for the role. We would recommend using the STAR method.

For further information on STAR, you can check out our hints and tips document.

Application

As part of the application process, you will be assessed on your experience and will be asked to complete:

  • A CV
  • A 750-word personal statement: “Referring to the ‘responsibilities and ‘skills and experience’ sections of the job advert, please demonstrate how you are suitable for the role by providing relevant examples.”

Further details around what this will entail are listed on the application form.

Sift

Sift will begin shortly after the advert closes.

Should there be a large number of applications, an initial sift will be conducted using your personal statement.

Candidates who pass the initial sift may be progressed to a full sift, or progressed straight to assessment or interview.

Sift dates to be confirmed.

Interview

If successful at sift stage, you will be invited to interview where you will be assessed on the Behaviours and Technical Skills listed below.

A presentation or additional exercise may also be assessed.

Interviews dates are to be confirmed. Please note that these may be subject to change.

Interviews will be held virtually on Microsoft Teams.

For further information on Success Profiles, please use the links below and watch our videos on Defra Jobs.

Behaviours

Experience

Technical

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Security Information and Event Management (SIEM) tools
  • Security Orchestration and Automation Response (SOAR)
  • Cyber Security and Cyber Attacks
Alongside your salary of £49,403, Department for Environment, Food and Rural Affairs contributes £13,338 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • 25 days’ leave (rising to 30 days over 5 years) plus bank holidays
  • Civil Service pension with an average employer contribution of 27%
  • A day off per year for the King’s birthday
  • Access to a range of retail discounts (these include supermarket, tech, gym, holiday, phone and more)
  • Flexible working options such as condensed hours, part-time and flexi time
  • 3 paid volunteering days per year
  • Funding for professional membership of a recognised professional body
  • Learning and development tailored to your role and budget for training or qualifications
  • A culture encouraging inclusion and diversity
  • Cycle to work scheme
  • Health cash plan to help you manage health costs for a reduced monthly fee
  • Access to the Employee Assistance Programme open 24 hours, 7 days a week, that provides support to you during any times of stress or difficulty
  • Free access to Headspace for wellbeing
  • Season ticket loan for public transport

Intelligence Officer Development Programme

London

Job summary

About Us

MI5 keeps the country safe from serious threats like terrorism and attempts by states to harm the UK, its people and way of life. We carry out investigations by obtaining, analysing and assessing intelligence, and then work with a range of partners, including MI6 and GCHQ to disrupt these threats. Through our protective security arm, we provide advice and guidance to government, businesses and other organisations about how to keep themselves safe. A role in MI5 means you’ll do unique and challenging work in a supportive and encouraging environment, making a real difference to UK national security.

Job description

The Role

Our Intelligence Officers (IOs) play a crucial role in keeping our country safe, which makes for one of the most stimulating and rewarding careers you can imagine. As we face increased threats to national security, your role as an IO gives you the opportunity to have a tangible impact on our mission, using your individual instincts, judgement and skills, many of which you use every day.

The goal of the Intelligence Officer Development Programme (IODP) is to give you the grounding you need to launch your career as an IO. It includes an initial job posting to help you learn about our work at MI5 and how we build the overall intelligence picture, along with structured training to give you all the skills you need to take on mission work. Once you’ve completed the programme, you’ll be a fully accredited IO with real Intelligence experience behind you, ready to take on a variety of exciting opportunities at MI5.

As an IO, your role will be about driving investigations forward. Using your training, you’ll set strategies, collaborate with colleagues, make evidence-based recommendations and assess information detailing threats to the UK. It might sound daunting, and it’s true that there’s a steep learning curve, but you’ll get plenty of support from your managers and programme cohort, along with all the training you need to thrive.

You’ll also work alongside external colleagues including MI6, GCHQ, the Counter Terrorism Police (CTP), Whitehall and foreign liaison, as well as a wide range of internal specialists. In short, you’ll work with some fascinating teams, giving you a breadth of experience and knowledge that extends all the way through both the UK’s security services and wider government.

The Programme

Initial Job Posting

The IODP begins with a job posting within MI5, in an area other than Intelligence, like Policy, Compliance, Legal Casework or Analysis. The posting is all about getting to grips with how we work and the frameworks we work within, gaining vital experience and insight that will help you develop relevant and transferrable skills ready for your role as an IO.

Every role throughout our organisation contributes to the overall Intelligence picture in some way, so though your posting may not be directly linked to investigations, you’ll be making an impact from day one. You’ll also get the chance to complete further learning and development opportunities to prepare you for the next stage of the programme.

Investigative Skills Training (IST)

Once you’ve completed your development posting, you’ll move onto our IST course. Spread across 12 weeks, this comprehensive, modular course will train you in the practical skills you need to work in Intelligence. Through a combination of classroom-based sessions and on-the-job training with your investigative team, you’ll gain an accreditation enabling you to advance into your first IO role.

There’s lots to learn, but you’ll be supported every step of the way by a development partner, who’ll be assigned to guide you through your training and provide advice when you need it. You’ll also have the support of your programme cohort, as you go through the training together.

Your First IO Role

Following your training, you’ll be an accredited investigator, which means you’ll be ready to take on your first core role within Intelligence. Here, you’ll spend a minimum of two years putting your new skills into action with real mission work. You’ll be deployed to one of our teams in either Counter-Terrorism or Counter-Espionage and collaborate with a range of colleagues, internal and external, working on investigations that have a direct impact on national security. If you’re ready, there’s also the potential to apply for promotion during your first IO role, like many of our new IOs do.

Your first IO role will come with so much learning and development. You’ll be continuously growing your written and verbal communication skills as you brief colleagues and liaise with partners, adapting your style to fit the situation. Your organisational skills will develop as you plan investigations, organise meetings and manage your workload and resources. And you’ll become an expert problem solver, as you learn how to think strategically to find creative solutions. You’ll get involved with real mission work from day one, and you’ll always have plenty of support around you to help you to grow your knowledge and confidence.

After the Programme

All the skills you develop in your first IO role will give you what you need to build an exciting career with us. Many IOs remain in Intelligence in an investigative capacity, but others go on to have a varied career across a broad range of roles within MI5 and the wider Intelligence Services.  Progression is based on merit, and if you’re ready there may be the potential for further promotion opportunities in other areas of the organisation after completion of the programme.

Person specification

About You

There’s no one ‘type’ of person that we recruit. In fact, we need a diverse range of perspectives to be able to protect the UK in the most effective way. Everyone’s individual way of thinking and seeing the world is valuable to our work, and your unique style, instincts and judgement won’t just be encouraged here – they’ll be invaluable.


Becoming an IO might seem like a daunting prospect, but the truth is that you’re likely to already possess a lot of the skills we value. Any additional skills specific to working in Intelligence, you’ll be trained in as part of the programme.


You’ll either need (or be expecting) a 2:2 degree or above in any subject, or you’ll need work experience that’s given you the key skills and qualities you need to do the role. We are looking for individuals who are naturally curious with a love for learning. You’ll have strong written and verbal communication skills, and you’ll also enjoy working collaboratively with good attention to detail.


A lot of your work as an IO will include looking through data sets and information to build an overall picture of threats, so this should be something that interests you. You’ll also be comfortable using your own judgement and making decisions, and someone who’s keen to ask questions to find a solution.


We don’t expect you to be a fully formed IO when you join, so the main qualities we’re looking for are a willingness to learn, and for you to be open to building on your existing qualities and accepting constructive feedback.

Rewards and Benefits

You’ll receive a starting salary of £34,414 rising to £37,203 after one year and other benefits including:


· 25 days’ annual leave, automatically rising to 30 days after five years’ service, and an additional 10.5 days’ public and privilege holidays

· Opportunities to be recognised through our employee performance scheme

· Personal Learning Budget

· Opportunities to work flexibly, subject to business need

· Interest free season ticket loan

· Excellent pension scheme

· Cycle to work scheme

· Parental and adoption leave


There are lots of facilities at our sites, like gyms, restaurants, and coffee bars. And we also host lots of social events so that everyone can get together outside of working hours.

Security Administrator

The role will be based at our offices at 2-4 Cockspur Street, London, SW1Y 5BS, in central London, however please note that we are due to move to Canary Wharf in 2024. Please be aware that this role can only be worked in the UK and not overseas. We are operating hybrid working arrangements that require staff to be in Cockspur Street 40% of their working pattern.

Job summary

Would you like the opportunity to gain experience, knowledge and develop new skills working for an elite law enforcement agency dedicated to combatting serious and complex fraud, bribery and corruption, within the UK’s Civil Service?

We are looking for a friendly, enthusiastic, and well-organised individual to join our small and dynamic Departmental Security Unit (DSU). The DSU is responsible for enabling the Serious Fraud Office to operate effectively and securely, and is dedicated to providing a high quality and professional security service to SFO staff.

As the Security Administrator, you will complete a variety of administration tasks supporting the DSU function and will be responsible for processing personnel security checks and maintaining security processes.

Job description

As a Security Administrator, you will be responsible for:

  • Processing of all pre-employment checks, identifying and highlighting any concerns or issues with identity or immigration, maintaining verification records, granting clearances and referring adverse risk decisions to management as appropriate;
  • Processing of National Security Vetting applications and security clearance renewals by registering subjects on the UK National Security Vetting Portal, conducting vetting audits and maintaining accurate records, liaising with other government departments to share clearance information and arranging transfer of clearances;
  • Negotiating timescales for clearances to be processed in response to operational need with managers and exercising discretion in relation to sensitive personnel security information;
  • Processing the personnel security annual aftercare programme for staff who hold National Security Vetting and taking appropriate action if there are changes in circumstances;
  • Management of the DSU mailboxes, prioritising and escalating queries as necessary. Confident in dealing with stakeholders at all levels across the organisation in relation to security issues

For more information about the role and for a full list of key responsibilities, please see attached Job Pack.

Person specification

See above and attached Job Pack.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Working Together
  • Delivering at Pace
  • Managing a Quality Service
Alongside your salary of £27,148, Serious Fraud Office contributes £7,330 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Option to join the Civil Service pension scheme. For further details, click here http://www.civilservice.gov.uk/pensions

Generous annual leave provision of 25 days which increases to 30 days after five years’ service plus an additional day in recognition of the King’s Birthday and the option to buy or sell up to five days’ leave per year. Different terms may apply if you are already a Civil Servant.

Discretionary performance-related bonus scheme.

Interest-free season travel ticket, bicycle loan and cycle to work scheme.

Access to the Rental Deposit Salary Advance Scheme which assists employees in meeting the costs of deposits for privately rented homes.

Opportunities for learning and development.

Flexible working arrangements and family-friendly policies.

Voucher for eye care and discounted spectacles.

Access to a range of discounts through membership of the Civil Service Sports and Social Club, CSSC Sports and Leisure. http://www.cssc.co.uk/

Maternity and paternity leave provision over and above the statutory entitlements.

Access to My CPS Rewards Gateway. My CPS Rewards offers staff a range of rewards and savings including:

  • Discounts with high street retailers
  • Savings on grocery shopping at a range of supermarkets
  • Special salary sacrifice and recognition schemes
  • Reloadable gift cards and e-cards
  • Instant vouchers

Any move to the Serious Fraud Office from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/

DIO – Ministry of Defence Guard Service – Security Officer Shift Worker (Northwood)

Northwood, Sandy Lane, Northwood, HA6 3HP

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide a range of security services at over 160 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The mission of the MGS is to protect Defence from threats including crime, terrorism, espionage and sabotage.

The MGS employs over 2,700 security officers and support staff. Our security services include a large Military Working Dog (MWD) division with 11 units across the country, Control Room Operations, Static and Mobile security duties including access control, visitor access, traffic management, and foot patrols.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities

Person specification

Main Responsibilities

The key duties of a Security Officer are as follows.

Please note that these duties can vary from site to site.

  • Controlling vehicular and pedestrian access and exit to/from site
  • Issue of passes using site IT systems
  • Reporting of environmental issues
  • Issue and receipt of keys
  • Patrolling on foot and in a vehicle
  • Searching of vehicles, baggage, personnel, buildings and open areas
  • Escorting visitors
  • Traffic management
  • Checking identity on site (ad hoc)
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Reporting MGS infrastructure defects
  • Dealing with demonstrators and intruders as directed by those holding operational control
  • Safeguarding classified information and material
  • Cooperating with other security providers
  • Collaborating with emergency services and invoking emergency procedures
  • Operating and monitoring security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Reporting safety hazards and accidents in accordance with current instructions
  • Carrying out, if required, initial action at the scene of any incident
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills

A background, qualification or interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK Driving licence due to post requirements.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £30,000, Ministry of Defence contributes £8,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days (215 hours) annual leave rising (1 day per year, 8.6 hours) to 30 days (258) upon completion of 5 years’ service
  • Ability to roll over up to 10 days (86 hours) annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

DIO – Ministry of Defence Guard Service – Security Officer Shift Worker (Hampshire)

DIOSDT Longmoor, Hampshire, GU33 6EL

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide a range of security services at over 160 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The mission of the MGS is to protect Defence from threats including crime, terrorism, espionage and sabotage.

The MGS employs over 2,700 security officers and support staff. Our security services include a large Military Working Dog (MWD) division with 11 units across the country, Control Room Operations, Static and Mobile security duties including access control, visitor access, traffic management, and foot patrols.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities

Person specification

Main Responsibilities

The key duties of a Security Officer are as follows.

Please note that these duties can vary from site to site.

  • Controlling vehicular and pedestrian access and exit to/from site
  • Issue of passes using site IT systems
  • Reporting of environmental issues
  • Issue and receipt of keys
  • Patrolling on foot and in a vehicle
  • Searching of vehicles, baggage, personnel, buildings and open areas
  • Escorting visitors
  • Traffic management
  • Checking identity on site (ad hoc)
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Reporting MGS infrastructure defects
  • Dealing with demonstrators and intruders as directed by those holding operational control
  • Safeguarding classified information and material
  • Cooperating with other security providers
  • Collaborating with emergency services and invoking emergency procedures
  • Operating and monitoring security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Reporting safety hazards and accidents in accordance with current instructions
  • Carrying out, if required, initial action at the scene of any incident
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills

A background, qualification or interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK Driving licence due to post requirements.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £30,000, Ministry of Defence contributes £8,100 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days (215 hours) annual leave rising (1 day per year, 8.6 hours) to 30 days (258) upon completion of 5 years’ service
  • Ability to roll over up to 10 days (86 hours) annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

DIO – Ministry of Defence Guard Service – Security Officer Day Worker

RAF Lakenheath, Brandon, Suffolk, IP27 9PN

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be Proud; Be Challenging: Be Unique.

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

Person specification

Main Responsibilities

The key duties of a Security Officer are as follows.

Please note that these duties can vary from site to site.

  • Controlling vehicular and pedestrian access and exit to/from site
  • Issue of passes using site IT systems
  • Reporting of environmental issues
  • Issue and receipt of keys
  • Patrolling on foot and in a vehicle
  • Searching of vehicles, baggage, personnel, buildings and open areas
  • Escorting visitors
  • Traffic management
  • Checking identity on site (ad hoc)
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Reporting MGS infrastructure defects
  • Dealing with demonstrators and intruders as directed by those holding operational control
  • Safeguarding classified information and material
  • Cooperating with other security providers
  • Collaborating with emergency services and invoking emergency procedures
  • Operating and monitoring security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Reporting safety hazards and accidents in accordance with current instructions
  • Carrying out, if required, initial action at the scene of any incident
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills

background, qualification or interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK Driving licence due to post requirements.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Leadership
  • Managing a Quality Service
Alongside your salary of £27,050, Ministry of Defence contributes £7,303 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans

DIO – Ministry of Defence Guard Service – Security Officer Supervisor Day Working

Sealand, Deeside, Flintshire, CH5 2LS

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be Proud; Be Challenging: Be Unique.

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

Person specification

Main Responsibilities

  • Supervise all Security Officers on shift at the Unit, deploying them to cover tasks as laid out in Assignment Instructions and in accordance with the Joint Business Agreement/GSSOR
  • Supervise Security Officers to protect people, property, information, and assets from damage, destruction, or unauthorised removal from the Unit.
  • Operate security systems in line with standard operating procedures
  • Align assigned team(s) of Security Officers to protect property or information against compromise, destruction, or damage, maintaining integrity of performance through effective management, encouraging a positive and inclusive working environment, addressing concerns in a timely and sensitive manner
  • Respond appropriately to security concerns raised, including by third parties, and work with the first responder to incidents
  • Where required, cover CSO5 Guarding tasks including providing meal break relief.
  • Daily Supervision and admin of the Roster, as delegated by the OM, managing the administration of abstractions and keeping the OM appraised on any issues with the rosters or general operations at the Unit.
  • If located within a reasonable travelling distance of other MGS Units then the Supervisor will visit these Units at a frequency agreed with the Operations Manager to provide Supervisory support and visit Staff and customers accordingly.
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Supervising and Operating and monitoring of security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Liaise with Unit HOEs and Customer representatives and other Security providers to ensure a high-quality Security service is provided. Building positive relationships with all stakeholders.
  • Assist the Operational Manager in ensuring that the Unit is compliant with NSI and all documents, policies and processes are kept up to date.
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Licences

Full UK Driving licence due to post requirements.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
Alongside your salary of £27,474, Ministry of Defence contributes £7,417 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans

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