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About the job
Job summary
DWP is the UK’s biggest government department: few other organisations globally provide the same opportunity to apply next-generation digital technology on a massive scale to issues which touch the lives of so many. We support over 20 million people every day to help them to find work and save for their future. We provide financial assistance worth over £200 billion each year to ensure that the most vulnerable in society are protected. With 800 locations and around 100,000 colleagues, we’re bigger than most retail operations.
Working within the Department for Work & Pensions (DWP), the Security Programme Team is part of the Cyber Resilience Centre (CRC). You will be part of a dynamic, innovative, delivery-oriented team that leads work to develop and implement new security capabilities and technologies in support of CRC and Departmental security objectives.
We operate within a challenging multi-stakeholder environment, engaging within internal customers, delivery teams and stakeholders, as well as with external third party suppliers and other Government Departments to support the build and maturity of DWP’s security capabilities.
Job description
The post holder will play a vital role in supporting the Head of CRC in the delivery of business objectives. The post requires close working with the CRC Deputy Director (DD) to support their day-to-day activity enabling them to influence and provide strategic direction for the CRC and the wider Security & Data Protection (S&DP) function. Often working with senior managers across CRC, S&DP and wider-DWP, you will help to ensure the continued development, streamlining, maintenance and delivery of the CRC business.
This will involve taking ownership of specific areas of CRC Business Management structure and being responsible for the continuous improvement of those specific areas and communicating and helping to instil a culture of excellence and cooperation across the function.
There is a significant amount of collaboration with senior leaders and their secretariats across Security, the wider DWP, Government and Industry.
The role is demanding and requires clear thinking, contingency planning, proactivity, quick and reasoned decision making and the confidence to challenge where appropriate. Diplomacy, tact and the ability to maintain a professional attitude when under pressure are also essential qualities.
The DD is based in the Leeds/London Hub, but this role can be in any Hub location. There is currently no line management responsibility as part of this role.
Person specification
Your responsibilities include but are not limited to the following:
- Provide diary management and support to the Head of CRC Deputy Director.
- Provide personal assistant and Business Management duties where necessary.
- Maintain the CRC organisation resource baseline for both permanent and contingent labour – providing regular reporting to both CRC and other appropriate parties.
- Continuously build and maintain good working relationships with CRC senior leaders, wider S&DP and wider DWP stakeholders.
- Assist with improvement of the appropriate recruitment processes to support CRC to increase its capability.
- Help to develop and collate CRC data and information for the Chief Security Officer (CSO) that may be required for functional reviews.
- Actively support the improvement and development of CRC management information and any other reports including responding to ad-hoc requests for information often at short notice.
- Arrange and manage purchase orders, invoices and receipting activity across CRC.
- Be the Learning & Development coordinator for CRC, ensuring communications to CRC colleagues are clear. This will involve challenging training requests, where required, to confirm the correct procedures have been completed before submission and reviewing the overall CRC L&D position.
- Support the CRC DD and their wider Senior Leadership Team with a multitude of ad-hoc tasks.
Essential Criteria
- Recent experience of working in a Security environment.
- Strong stakeholder management skills particularly with senior leaders.
- Excellent organisational skills.
- Experience in building and using Management Information.
- The ability to build relationships and deliver through others.
- The ability to work with minimal supervision.
- Must have or be willing to undergo Security Clearance (SC).
Desirable Criteria
- Strong knowledge of Microsoft Office tools.
- A working knowledge of SharePoint.
Behaviours
We’ll assess you against these behaviours during the selection process:
- Working Together
- Delivering at Pace
- Communicating and Influencing
We only ask for evidence of these behaviours on your application form:
- Working Together
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%