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Birmingham, Warrington

You will be a part of a senior leadership team that has responsibility for all aspects of communications collection activities under the Investigatory Powers Act 2016.

Your role will be to:
1. Lead the Communications Data Unit which delivers a mission critical function that underpins all aspects of agency activity.  
2. Form part of the TI Authorising Officer cohort, supporting the substantive AO through ‘in hours’ and out of hours activity.

***To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV STRAP clearance within the first 12 months in post. Applicants must be willing to undergo DV clearance and STRAP induction and be full UK Nationals or Dual Nationals, of whom one component is British may be considered on a case by case basis.***

You will be responsible to the NCA CDU Senior Responsible Officer (SRO), as the gatekeeper of standards and professionalism.  Full training and mentoring within CDU, TI specific elements of the IPA, TCD.net and the end-to-end TI process (for AO duties) will be given.

You will be aware of the interdependencies of the CDU role together with previous external inspections that influence current working practices.  You will work closely with internal and external stakeholders to develop an effective operating model and provide authentic operational leadership to the business.

 
This is a high profile operational leadership role which will directly contribute to the legitimacy of intelligence collection services.  As a member of the ICI Ops SLT you will also help shape the approach of the transformation programme and be responsible for delivering key elements.

Responsibilities;

• Leading the CDU operationally and strategically, ensuring that working practices, polices and compliance remain fit for purpose;
• Lead the professional and personal development of CDU SPOC’s and ensuring that the unit remains resilient and capable of meeting agency requirements
• Ensuring high levels of quality assurance, adherence to standards and maintaining compliance;
• Building strong links with key stakeholders: NCA Legal, IPCO, ODCA, College of Policing and the NPCC CD SRO so that the NCA can shape the future operating environment as well as seamlessly adopting new policies and processes into the delivery of ICI Operations.  This will include responsibility as ICI point of contact on Communications Data working groups;
• Oversee the effective delivery of the out of hours CD Designated Authorising Officer Programme;
• As part of the ICI AO cohort, you will be required to perform out of hours duties to provide 24/7 authorising officer cover (currently 1 week in 6);
• Producing strategic and tactical papers alongside internal and external briefings.

We’ll assess you against these behaviours during the selection process:

• Leadership
• Changing and Improving

We’ll assess you against these technical skills during the selection process:

• Proven experience of leading and managing the deployment of operational teams at a senior level.
• Experienced in effective decision making with accountability for decisions made.
• Ability to lead the development of policy, training and technology in response to current, emerging and potential threats and risks to the public, government, security and law and order

Birmingham, Cardiff, Glasgow, Leeds, Manchester, Newcastle-upon-Tyne, Sheffield

You will work in the Department’s Cyber Resilience Centre (CRC) as a Cybercrime (Data Users) Alert Analyst and play a vital role in ensuring the Department fulfils its responsibilities for the secure, appropriate, and proportionate use of citizen data as dictated by legislation. Your team will monitor analytical systems and other data holding capabilities for evidence of internal abuse, data mishandling and data leakage. Your team will play a key role in identifying and escalating internal threats and security breaches involving analytical systems, triaging, and progressing potential cases of malicious activity.

CRC provides support 24 hours a day, 7 days a week and as a result job holders may potentially be expected to work as part of an on-call rota, which may also attract occasional out of hours working. Work may involve travel to different DWP sites and Government agencies and occasional overnight stays.

Successful candidates at interview must be willing to undertake security vetting to Security Check (SC) level and achieve this before taking up duty.

For jobs located in Wales the ability to speak Welsh is desirable.

You will work as part of an innovative and service-orientated team of analysts, focused on the detection and investigation of inappropriate or malicious activity across a range of Departmental data systems. You will provide comprehensive analysis of assurance alerts as well as proactive analysis of activity captured in system logs to quickly determine if behaviour/activity detected warrants closer attention, and whether data may have been accessed or used inappropriately. You will collaborate with stakeholders across CRC and in the wider security community to ensure an effective response to alerts and risks as they are identified.

Responsibilities

As a Cybercrime (Data Users) Alert Analyst you will:

• Protect Departmental systems by identifying vulnerabilities in data system environments, and safeguard citizens’ data from internal threats, highlighting potential malicious activity by users.
• Use a range of systems to triage and respond to alerts that identify anomalies indicating internal abuse across the DWP estate, by staff with access to systems, data, and in some cases highly skilled staff with access to analytical tools as well as large data and intelligence sets.
• Interrogate activity captured in system logs to determine if data has been compromised.
• Develop positive working relationships with a range of key security stakeholders to ensure the timely and appropriate escalation of any potential abuse.
• Work collaboratively with project teams and developers regarding monitoring requirements as new data system capabilities are developed and introduced.
• Demonstrate adaptability, creativity, and professionalism at all times, and feed into the continuous improvement of the team’s work.
• Have an understanding of personal data protection, the Department’s responsibility to protect the citizen data it holds, and ensure data held by CRC is stored and used appropriately and legally.

Candidates will be required to undertake SIEM tool training if not already held.

Essential Criteria

The following ESSENTIAL criteria will be used in the sift and successful candidates will be expected to demonstrate these:

1. (LEAD) Experience of monitoring user activity across diverse systems with the ability to identify anomalous behaviour patterns and potential evasion techniques to determine whether activity is legitimate or warrants further investigation.
2. Experience of utilising analytical tools, responding to alerts, performing searches, and interpreting dashboards.
3. Comprehensive knowledge of data handling and data control mechanisms deployed by the Department to ensure it fully complies with legal requirements to keep citizen data safe.
4. Confidence in personal decision-making, capable of working independently and without direct supervision; using initiative and responding flexibly to competing demands and priorities.

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Working Together

We’ll assess you against these technical skills during the selection process:

• GSCU1 Strategy, Systems & Culture – Level 2: Understands role as part of a system of teams, departments and organisations that make up government. Understands how their team interacts with other teams and departments and opportunities to collaborate to d
• Secure Operations Management – Awareness: Describes the basic principles of secure operations management. Follows documented principles and guidelines for secure operations management activities. Implements secure operations management processes and proce
• Intrusion Detection & Analysis – Working: Understands and explains the basic principles of monitoring network and system activity to identify potential intrusion or other anomalous behaviour. Uses information provided from various sources to identify, ana

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Hybrid working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.

This position can be based at NPS 2 Cobden Street Leicester, LE1 2LB, NPS 8 Corporation Street Lincoln, LN2 1HN, NPS 9 Castle Quay Nottingham, NG7 1FW, NPS Arrival Square Mansfield, NG18 1LP, NPS Derwent Court Derby, DE1 2FZ and NMS Unit C, Nottingham One, NG1 7HG

Please refer to Job Description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

The regional CiP Teams will support prisons to effectively manage criminal activities by providing timely and proportionate intervention as part of a core service. They will act as CiP expert/SPOC in their region, providing advice to prisons to support the objectives of the CiP team and develop and implement national strategy (including the CiPRA 2022 agreement) to manage crimes in prison, and work in partnership with establishments, law enforcement agencies and other internal and external stakeholders to ensure crimes in prisons are managed appropriately.

Key objectives for the post are building relationships with internal and external partners, communicating, influencing, and collaborating to ensure adherence to policies and government priorities.  Cross agency data mapping and analysis will also be instrumental to the role to inform prioritisation and improvements.

The regional CiP Teams will support prisons to effectively manage criminal activities by providing subject matter expertise on case investigations, management, statement development and evidence handling. It may include providing prisons with awareness/briefing/training sessions, enhanced analytical support, expert advice to reinforce resilience to the threat of crime and logistical and coordination support. The job holder will maintain a strong understanding of the operational context in prisons, including pressures, priorities, risks and opportunities to better tackle crime in prison and have expert understanding of the relevant legal and policy frameworks relating to crime in prison, and ensuring national frameworks are translated into local delivery.

The team will also be responsible in identifying and exposing systemic failings that allow continued criminality in prisons, enhancing our capabilities to disrupt crime and ensuring that our evidence and investigations lead to more criminal justice outcomes. The job holder will be responsible for leading and delivering a high-quality CiP service to prisons within their region in partnership with other regional teams in the Directorate of Security, and wider law enforcement.

Overview of the job

Serious and Organised Crime represents a major threat to the UK’s national security and costs the country more than £30 billion a year. The Government refreshed its SOC strategy to deal with the threats we face from SOC in October 2018.

The Serious Organised Crime Unit (SOCU) tackle the highest harm SOC nominals in custody and under supervision in the community and use operational insight to build organisational capability and resilience against serious and organised crime threats.

Reporting to the Head of Capability and Assurance [who in turn reports to the Head of Serious Organised Crime Unit (SOCU)], the Prevent and Protect Lead will develop and embed a new SOC Prevent and Protect service offer across HMPSS.

The post holder will be working with internal and external partners to develop and deliver SOC Prevent and Protect action across HMPPS. Providing support to SOCU, prison establishments and probation to manage SOC threats.

This is a non-operational, national post but travel to HMPPS Headquarters, establishments, prison regional offices and National Probation Service offices as well as law enforcement partners’ offices will be required.

Summary

The role of the post holder will be to lead and deliver a high-quality, serious and organised crime service to prisons and probation units in the region, in partnership with wider regional teams in the Directorate, HR services and law enforcement.

The post holder will lead on a range of internal organised crime briefings and will share SOC related threat knowledge across SOCU, Directorate and partners/stakeholders.

Responsibilities, Activities and Duties

The job holder will be required to carry out the following responsibilities, activities and duties:

• Working with the national Serious Organised Crime Unit (SOCU) regional teams to develop a detailed and expert understanding of the serious and organised crime (SOC) on the nature of the threat, (e.g., drivers, risk/impact, effective interventions, threats) and using this as a basis for all practice.
• Leading on the development of the Prevent and Protect service offer to support operational front line. This involves developing interventions and capabilities to protect vulnerable individuals from exploitation to SOC.
• Having a strong understanding of the operational context in prisons and probation, including pressures, priorities, risks and opportunities to better tackle SOC.
• Having expert understanding of the relevant legal and policy frameworks relating to SOC and making sure these are followed when providing services to prisons and probation, and that these are shared accordingly.
• In line with policy and guidance, lead the regional SOCU Prevent Managers to support prisons and probation (via Prevent and Protect service) to prevent SOC activities and protect staff, custodial/probation settings and/or offenders across HMPPS in reducing SOC vulnerabilities.
• Leading the regional SOCU Prevent Managers to deliver effective awareness/ briefing/training sessions.
• Develop and implement national strategy to manage the SOC threat across HMPPS. Working in partnership with establishments and law enforcement agencies to ensure SOC is managed appropriately.
• Working with the Head of Capability & Assurance Team to set clear objectives and expectations for the Prevent and Protect SOC service.
• Monitoring and assessing the performance of the team, using management information to support this, and seeking regular feedback from key customers.
• Driving a positive culture of continuous improvement and innovation to improve services and mitigate corruption threat.
• Align and contribute to wider SOCT objectives and work within the region, in particular, working in partnership with National Intelligence Unit/RIUs, Counter Corruption Unit (CCU), Joint Extremism Unit, Risk and Capability Unit (RaCU), Multi-Agency Response to Serious and Organised Crime (MARSOC) and Operational Partnership Team.
• Develop and maintain a range of strategic relationships, including Directors and operational leads, contracted providers.
• Act as SOC expert providing advice to prisons and probation, directly or via their teams, to support the counter corruption efforts.
• To lead and support the delivery of local training and awareness raising, working alongside race equality, diversity and other teams.
• To assist in the design of future training packages by providing a specialist and operational focus to the development of suitable packages.

The duties/responsibilities listed above describe the post as it is at present and is not intended to be exhaustive. The job holder is expected to accept reasonable alterations and additional tasks of a similar level that may be necessary. Significant adjustments may require re-examination under the Job Evaluation Scheme and shall be discussed in the first instance with the job holder.

Please refer to Job Description

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Communicating and Influencing
• Delivering at Pace
• Making Effective Decisions

Alongside your salary of £47,907, HM Prison & Probation Service contributes £13,366 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Leicester, Thirsk

To deliver the 1st line support of equipment and technical systems to a professional standard and to meet user requirements. Manage and control the issue, returns, disposal and transfer of sensitive equipment on the dept. stock control system. Maintaining equipment, spares and associated consumables at agreed levels, upgrading technical equipment as required, recording actions and updating the stock control system.

You will be responsible for managing the equipment stores at your location. You will oversee the issue, returns, transfer or disposal of equipment. Where equipment is reported as faulty you will carry out an initial assessment, deciding if you can repair it, arrange repair by the manufacturer or if it is beyond economical repair. You will need to engage with equipment specialists, suppliers and manufacturers and have an analytical mind and good fault finding skills.

You will need good IT skills and confidence in using a database to record all new equipment and maintain the history of operational equipment including modification updates. At specified periods you will also be responsible for delivering equipment audits and reporting on the results. As well as arranging the transfer of equipment across the country you may also be required to deliver it in person as well as temporary work at other Tech Ops locations.

You will be supporting Technical Operations in maintaining Technical capabilities on behalf of the NCA to the highest standards and support Tech Ops equipment delivery programmes. You will work to maintain a robust, auditable system at your unit for controlling the issue, returns and transfer of equipment in line with SOPs. You will also maintain or organise the repair of equipment or subsequent disposal ensuring accurate records of all activity are maintained. You will need to comply with Health & Safety legislation, including Risk Assessments in line with operational procedures. Develop and maintain effective working relationships with internal and external stakeholders in order to foster productive working relationships and collaborative working.

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For more information please see the Candidate information Pack***

Full DVLA Licence (Includes Full EU Licences)

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Working Together

We’ll assess you against these technical skills during the selection process:

• Experience in one or more of the following – Mechanical / Electrical / Electronic engineering / Radio Frequency or Communications Technology (detail all that apply).
• Able to identify and have good analytical and technical problem solving skills.
• Proven written/drafting skills.
• Proven experience of working within a team, working to tight deadlines within a dynamic environment.

Alongside your salary of £30,740, National Crime Agency contributes £8,299 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer. 

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Northwood HQ

UK Strategic Command is a 4* HQ and a Top-Level Budget, tasked with developing and preparing an integrated Joint Force for current and future operations. It has a unique structure, with a small Headquarters that works above, and with, a number of federated organisations including, for example, Permanent Joint Headquarters, Defence Intelligence and the Overseas Bases.

The successful applicant will lead on the accurate reporting of Strategic Command’s strategic cyber resilience risk, driving action across the Command to manage the risk.

As part of the new UK StratCom HQ Cyber Risk Management team, the role holder will work closely with the wider Principal Security Advisor team to ensure a coordinated approach to the management of cyber security within the Command.

This position is advertised at 37 hours per week.

Strategic Command is going through a significant transformation programme which aims to improve the way the Command conducts its business and delivers for Defence and the nation. As a consequence of this, all posts within Strategic Command Headquarters and in time the wider organisation, are/will be subject to review and potential changes as we continuously improve across the period of the transformation programme. These changes may be minor or could be more substantive and will generate new opportunities.  Throughout, the Command’s transformation programme is committed to following the MOD’s framework on managing and supporting people through the change process and places an emphasis on early and open consultation and engagement with the Command’s personnel and Trade Unions.

Responsibilities of the role holder will include:

• Providing direction, assessment and recommendations on current and future cyber security risks within Strategic Command
• Supporting implementation of Secure By Design across the TLB and its HLBs
• Overseeing the creation of reports and briefs on cyber risk activity and risk assessments to enable seniors (all the way up to the Commander) to make informed decisions
• Overseeing the TLB quarterly returns, accurately reporting Strategic Command’s cyber security risk to Head Office.
• Working collaboratively with risk owners across Strategic Command to better understand their risk areas and the funded activity taking place to manage cyber risk exposure.
• Providing advice and guidance to UKStratCom senior management and TLB stakeholders on cyber security related risks.
• Supporting the implementation of the Cyber Compliance Framework and Cyber Risk Management Framework across Strategic Command.
• Supporting the UKStratCom response to cyber incidents and rapidly emerging vulnerabilities.
• Providing support to the Cyber Risk Management Assistant Head, deputising where required.
• Line management responsibility for 1x HEO (C2)

Participation in an out of hours Duty Officer rota and some UK travel are a requirement of the role.

Please note that from the specific nature of your duties in relation to our business resilience, you may also be required to work occasional emergencies and unforeseen circumstances as the needs of the Department require. This could involve overtime and recall to duty (including if on leave, albeit we would only seek to do this in exceptional circumstances).  Commitments arising in such circumstances would be recompensed in accordance with the Department’s usual leave, expenses and pay policies which can be found on our internal People Portal.

Ideally, applicants will have the following desirable attributes, knowledge and skills:

• An understanding of cyber risk and cyber security
• Formal/ accredited qualifications in Information Risk Management and/or Information Security (e.g. CISSP)
• Excellent relationship-building and all-round communication skills
• Decisive leadership and the ability to support a team

Desirable past experience/skills:
– Cyber Risk Management
– Information Governance

We’ll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Delivering at Pace

We’ll assess you against these technical skills during the selection process:

• IISP Skills Framework: A1 – Governance. Level 4 (Enable) – Senior Practitioner
• IISP Skills Framework: B1 – Threat Intelligence, Assessment and Threat Modelling. Level 4 (Enable) – Senior Practitioner
• IISP Skills Framework: B3 – Information Risk Management. Level 4 (Enable) – Senior Practitioner

Alongside your salary of £43,080, Ministry of Defence contributes £11,631 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with hybrid working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Excellent on site facilities including car parking, cafe, gymnasium and community hub

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

City of Westminster, London (region), SW1P 3BT

We encourage applications from a diverse range of candidates  

At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels.

Equality and Diversity – Department for Education

These are exciting times at the Department for Education. Throughout 2023, we’ll continue to build services for all our users – children, adults, and those in social care. Our diverse and inclusive culture reflects the society we live in, helping us to achieve better outcomes for all. 

We work in multi-disciplinary teams using Agile methods to innovate and radically improve services that:

• Raise standards of education.
• Provide the best start in life for children.
• Drive economic growth.
• Support disadvantaged and vulnerable children and young people.

Right now, we are recruiting for Senior 2nd Line Support Technicians in London to work in our Technology Directorate.

As the Senior Technician, you will report to the 2nd Line Support Manager for Southern Sites. You will work collaboratively with all support teams and provide excellent customer service.

Your team will be the second point of contact for over 3,000 users and are pivotal to the creation of a positive user experience. You will take operational responsibility for maintaining a business-critical service in a fast-paced, environment and will remain calm under pressure.

You will help manage the rest of the 2nd Line Support technicians, providing them with an escalation point. You will also take ownership of feedback for the team.

As a 2nd Line Service Technician you will be: 

• Oversee the day to day activities of 2nd Line technicians and delegate work across the team. Prioritising workload and ensuring the service operates in line with SLAs, driving to exceed user expectations and needs.
• You will be expected to take ownership of comms rooms, build rooms, our internal Knowledge Base or the management of our internal tech hubs.
• Manage small projects.
• Take the lead in providing dedicated support to our VIPs including Ministers and their Private Offices.
• Provide regular structured reports to line management regarding key performance indicators.
• Work closely with the 2nd Line Support Manager for Southern Sites to identify and explore opportunities for service and business improvement, including development and management of an onsite Tech bar.

The 2nd Line London team demonstrates strong customer focus, professionalism, flexibility and commitment to delivery of user-centred outcomes; we aim to continue this trend.

Essential Criteria

• Previous experience of leading in a team-oriented, collaborative & customer facing technical support role.
• Delegation of tasks, mentoring team members and escalation of issues.
• A proven history of dealing with senior members of staff.
• Ability to engage with both technical and non-technical stakeholders, to build strong working and interpersonal relationships.
• Ability to spot or identify areas for improvement across a service and drive improvements to these areas.
• An in depth understanding of IT technologies, Office Productivity, Microsoft based operating systems and applications such as:
  • Windows 10
  • Windows 11
  • Office 365
  • Mobile technologies including Intune
  • SCCM
  • Active Directory
  • PowerShell
  • VCOL
  • VPN software
  • Cloud technologies

Desirable Criteria

• Knowledge of IT Service Management frameworks such as ITIL methodology.
• ServiceNow knowledge.
• Excellent communication skills.
• The ability to develop and improve processes to make them more efficient.

Desirable criteria will only be assessed in the event of a tie to make an informed decision.

• As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities which are tailored to your role.
• As our work represents the whole of our population, the only way we can provide effective services is by being an inclusive and diverse organisation. We are passionate about maintaining an open and positive working culture.
• A generous annual leave allowance of twenty five days increasing by one day every year to a maximum of thirty days after five years’ service. In addition, all staff receive the King’s Birthday as privilege leave and eight days’ bank and public holidays.
• Paid special leave for volunteering.
• A wide variety of staff support networks including a Women’s Network, BAME Network and Wellbeing Network.
• As a member of the DfE, you can join the highly competitive Civil Service Pension Scheme, which experts agree is one of the most generous in the UK, with an average employer contribution of 27%. For further information on these schemes please refer to the following website: Civil Service Pensions website.
• Being a member of the Department for Education will give you access to schemes offering discount on various amenities including groceries, sports & activity groups, and gym memberships.
• Cycle to Work scheme and loans towards bicycle purchase.
• We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.
• Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances, but must be agreed with the line manager and in line with the requirements of the role.
• Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered.

Birmingham, Bristol, Gartcosh, Nottingham, Warrington or London* – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public.

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity.

Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks. People are at the heart of the NCA and play a key role in ensuring we stay at the forefront of combating serious and organised crime.

In order to be successful we must invest in our people – recognising that success is achieved through the hard work, expertise and dedication of our officers.

We are looking for a Security Incident Team (SIT) Manager to join us. You will manage and lead the SIT in order to contribute to the Command’s strategic objectives.

*** To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post. ***

As the Security Incident Team (SIT) manager you will be required to:

• Work closely with various teams to manage the collation of responses and security related reports for senior leaders and committees.
• You will develop, implement and improve support services and core delivery functions. You will also support the development and implementation of strategy and policy.
• You will manage projects, resources, programmes and planning activities to ensure work is completed within agreed timescales, budgets and quality standards, in line with NCA policy.
• You will develop and manage high level relationships with key partners to ensure productive collaborative working.
• You will manage the quality, secure handling and dissemination of performance data/information and develop policy, reports, procedures and manage data systems across business area.

We’ll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service

We’ll assess you against these technical skills during the selection process:

• Demonstrate an ability to make management decisions which meet business needs and customer requirements.
• Excellent interpersonal skills with the ability to manage challenging communication at all levels.
• Experience of effective decision making based on data interpretation and analysis, with accountability for decisions made.
• Excellent knowledge of security functions and experience of Risk Management.

Alongside your salary of £47,380, National Crime Agency contributes £12,793 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Birmingham, London*, Warrington – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The role will be dedicated to a proactive cryptocurrency remit with the right tools and capabilities to target UK based subjects along with supporting colleagues with specialist advice and guidance.

This role will be part of a new project that will form a specialised cryptocurrency and virtual assets team.  The team will sit within NCCU or Digital Asset Team. The role will support existing and new investigations where specialist cryptocurrency experience is required along with taking a proactive lead in identifying targets for further development.

**To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.**

This is an exciting opportunity for you to gain an insight into UK Cyber incidents and will provide you with a sound means of professional development if you are looking for a future career in Cyber incident management, investigations or intelligence.  This role will be part of a new project that will form a specialised cryptocurrency and virtual assets team.  The team will sit within NCCU or CFCT. The role will support existing and new investigations where specialist cryptocurrency experience is required along with taking a proactive lead in identifying targets for further development.

Responsibilities

• Provide strategic and tactical advice to SIO’s and investigators in dealing with cases that feature Cryptocurrency and Virtual Assets
• Understand the cryptocurrency industry and relevant stakeholders
• Enhance the relationships with key stakeholders identifying opportunities that will support investigations to gain vital material and opportunities for cases.
• Understanding of how cryptocurrencies work and their features.
• Experience of identifying and recovering Seeds and BIP phrases.
• Understanding the various transaction routes for different platforms and block chains.
• Advanced tracing through block chains.
• Have certified training experience in cryptocurrencies.
• Understand serious and complex cryptocurrency investigations
• Experience in briefing officers of any grade in cryptocurrency investigations.

The following qualifications/skills are essential to the role and proof will be required at interview:

• IPP Intelligence Officer accreditation OR working towards accreditation (Non IOTP), OR equivalent experience gained from previously performing Intelligence Officer functions.
• PIP2 or equivalent qualification, OR equivalent experience gained from previously performing investigative roles.

If you do not hold IPP or PIP2 accreditation please complete a 500 personal statement detailing your equivalent level of experience with regards to blockchain investigations.

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.
Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.
Failure to provide evidence at interview may result in your application not progressing to the next stage.

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing

We’ll assess you against these technical skills during the selection process:

• Good knowledge of cryptocurrency and the ability to provide strategic and tactical advice to investigations.
• Strong experience in conducting block chain forensic investigations on serious and organised crime.
• Experience in analyzing material from a range of different sources.

Alongside your salary of £42,109, National Crime Agency contributes £11,369 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

London*, Bristol, Leicester, Warrington, Birmingham, Wakefield or Exeter – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public. The IPS mission statement is:
“Delivering integrated protective security to build a resilient, high-trust Agency able to lead the UK’s fight to cut serious and organised crime.”

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity. Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks.

**To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post.**

The Training Performance & Development Team (TPD) is a key part of IPS and we are seeking two highly motivated G4 Senior Officers.

The roles will require; the management of the Security Network Liaison Officers (SNLOs) ensuring the network is able to expand to meet the requirements of the business and receive the required security updates.

Close liaison with the NCA’s security functions which sit across a number of business areas; Security Incidents Team (SIT) Physical, Personnel and Cyber Security. You will be required to work closely with each team to gather information, training bids and provide security education messages in a bid to improve security education & training programmes throughout the NCA.

You will be confident at liaising with different departments, and ideally have good knowledge of the NCA’s security functions.  You will be experienced at analysing and summarising information from a range of sources. Overall, you need to have excellent planning and organising skills and an ability to work under pressure to tight deadlines. The right candidate can be based in London, Bristol, Leicester, Warrington, Birmingham or Wakefield.

Responsibilities

• Manage the SNLO network providing security messaging on current key trends/incidents
• Promote and recruit additional staff to the SNLOs network, organise and manage CPD events and annual conference.
• Liaise with the Security Incidents Team (SIT) to highlight key trends in security issues.
• Liaise with all IPS Teams and develop training pathways and training options aligned to the training bid.
• Work closely with internal and external training providers, managing training applications and purchases.
• Liaise with external partners in developing Security Education and Awareness packages for use throughout the NCA.
• Provide support, briefings and reports to other teams within IPS during meetings and conferences.
• Direct to possible training and teams events that may be useful for the SNLOs
• Build education pieces as agreed by senior management (Intranet articles, Lessons Learned, CPDs)
• Update senior management with on-going projects and education pieces in team meetings
• Oversight of the onboarding with IPS
• Line management, training and support to junior staff

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service

We’ll assess you against these technical skills during the selection process:

• Experience of analysing and summarising information from a range of sources.
• Excellent planning and organising skills.
• Experience of working to tight deadlines.
• Good knowledge of the NCA’s security functions.

Alongside your salary of £38,642, National Crime Agency contributes £10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Birmingham, Bristol, Crawley, Gartcosh, Nottingham, Warrington and London* – *For London based roles your contractual place of work will be Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Vauxhall, or such other reasonable location, on a temporary basis. For the avoidance of doubt as your contractual place of work is Stratford, the move from any temporary place of work will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public.

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity.

Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks. People are at the heart of the NCA and play a key role in ensuring we stay at the forefront of combating serious and organised crime.

In order to be successful we must invest in our people – recognising that success is achieved through the hard work, expertise and dedication of our officers.

The Security Incidents Team (SIT) are the gateway for all security incident reporting within the agency, including the assessment, triage and management of subsequent actions for each incident across every business area, working closely with the Operational Security team and advisors.  We are looking for  Security Incident Team (SIT) Senior Officers  to join us.

To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post.

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For more information please see the Candidate information Pack***

As a Security Incident Team (SIT) Senior Officer you will be required to:

• Analyse security incident themes and trends.
• Produce agency communications relating to security matters.
• Be the lead for Security Network Liaison Officers including recruitment, coordination of CPD events and bi-annual conferences, communications and queries.
• Attend meetings relating to security education including SEACoE.
• Manage a G5 officer.

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Leadership

We’ll assess you against these technical skills during the selection process:

• Demonstrate an ability to make decisions which meet business needs and customer requirements.
• Experience of adapting communication styles for different audiences.
• Experience of working to tight deadlines.
• Experience of working within a security function within a large organisation.

Alongside your salary of £38,642, National Crime Agency contributes £10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).