Archives: Jobs

City of Westminster, London (region), SW1P 3BT

We encourage applications from a diverse range of candidates  

At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels.

Equality and Diversity – Department for Education

These are exciting times at the Department for Education. Throughout 2023, we’ll continue to build services for all our users – children, adults, and those in social care. Our diverse and inclusive culture reflects the society we live in, helping us to achieve better outcomes for all. 

We work in multi-disciplinary teams using Agile methods to innovate and radically improve services that:

• Raise standards of education.
• Provide the best start in life for children.
• Drive economic growth.
• Support disadvantaged and vulnerable children and young people.

Right now, we are recruiting for Senior 2nd Line Support Technicians in London to work in our Technology Directorate.

As the Senior Technician, you will report to the 2nd Line Support Manager for Southern Sites. You will work collaboratively with all support teams and provide excellent customer service.

Your team will be the second point of contact for over 3,000 users and are pivotal to the creation of a positive user experience. You will take operational responsibility for maintaining a business-critical service in a fast-paced, environment and will remain calm under pressure.

You will help manage the rest of the 2nd Line Support technicians, providing them with an escalation point. You will also take ownership of feedback for the team.

As a 2nd Line Service Technician you will be: 

• Oversee the day to day activities of 2nd Line technicians and delegate work across the team. Prioritising workload and ensuring the service operates in line with SLAs, driving to exceed user expectations and needs.
• You will be expected to take ownership of comms rooms, build rooms, our internal Knowledge Base or the management of our internal tech hubs.
• Manage small projects.
• Take the lead in providing dedicated support to our VIPs including Ministers and their Private Offices.
• Provide regular structured reports to line management regarding key performance indicators.
• Work closely with the 2nd Line Support Manager for Southern Sites to identify and explore opportunities for service and business improvement, including development and management of an onsite Tech bar.

The 2nd Line London team demonstrates strong customer focus, professionalism, flexibility and commitment to delivery of user-centred outcomes; we aim to continue this trend.

Essential Criteria

• Previous experience of leading in a team-oriented, collaborative & customer facing technical support role.
• Delegation of tasks, mentoring team members and escalation of issues.
• A proven history of dealing with senior members of staff.
• Ability to engage with both technical and non-technical stakeholders, to build strong working and interpersonal relationships.
• Ability to spot or identify areas for improvement across a service and drive improvements to these areas.
• An in depth understanding of IT technologies, Office Productivity, Microsoft based operating systems and applications such as:
  • Windows 10
  • Windows 11
  • Office 365
  • Mobile technologies including Intune
  • SCCM
  • Active Directory
  • PowerShell
  • VCOL
  • VPN software
  • Cloud technologies

Desirable Criteria

• Knowledge of IT Service Management frameworks such as ITIL methodology.
• ServiceNow knowledge.
• Excellent communication skills.
• The ability to develop and improve processes to make them more efficient.

Desirable criteria will only be assessed in the event of a tie to make an informed decision.

• As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities which are tailored to your role.
• As our work represents the whole of our population, the only way we can provide effective services is by being an inclusive and diverse organisation. We are passionate about maintaining an open and positive working culture.
• A generous annual leave allowance of twenty five days increasing by one day every year to a maximum of thirty days after five years’ service. In addition, all staff receive the King’s Birthday as privilege leave and eight days’ bank and public holidays.
• Paid special leave for volunteering.
• A wide variety of staff support networks including a Women’s Network, BAME Network and Wellbeing Network.
• As a member of the DfE, you can join the highly competitive Civil Service Pension Scheme, which experts agree is one of the most generous in the UK, with an average employer contribution of 27%. For further information on these schemes please refer to the following website: Civil Service Pensions website.
• Being a member of the Department for Education will give you access to schemes offering discount on various amenities including groceries, sports & activity groups, and gym memberships.
• Cycle to Work scheme and loans towards bicycle purchase.
• We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.
• Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances, but must be agreed with the line manager and in line with the requirements of the role.
• Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered.

Birmingham, Bristol, Gartcosh, Nottingham, Warrington or London* – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public.

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity.

Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks. People are at the heart of the NCA and play a key role in ensuring we stay at the forefront of combating serious and organised crime.

In order to be successful we must invest in our people – recognising that success is achieved through the hard work, expertise and dedication of our officers.

We are looking for a Security Incident Team (SIT) Manager to join us. You will manage and lead the SIT in order to contribute to the Command’s strategic objectives.

*** To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post. ***

As the Security Incident Team (SIT) manager you will be required to:

• Work closely with various teams to manage the collation of responses and security related reports for senior leaders and committees.
• You will develop, implement and improve support services and core delivery functions. You will also support the development and implementation of strategy and policy.
• You will manage projects, resources, programmes and planning activities to ensure work is completed within agreed timescales, budgets and quality standards, in line with NCA policy.
• You will develop and manage high level relationships with key partners to ensure productive collaborative working.
• You will manage the quality, secure handling and dissemination of performance data/information and develop policy, reports, procedures and manage data systems across business area.

We’ll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service

We’ll assess you against these technical skills during the selection process:

• Demonstrate an ability to make management decisions which meet business needs and customer requirements.
• Excellent interpersonal skills with the ability to manage challenging communication at all levels.
• Experience of effective decision making based on data interpretation and analysis, with accountability for decisions made.
• Excellent knowledge of security functions and experience of Risk Management.

Alongside your salary of £47,380, National Crime Agency contributes £12,793 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Birmingham, London*, Warrington – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The role will be dedicated to a proactive cryptocurrency remit with the right tools and capabilities to target UK based subjects along with supporting colleagues with specialist advice and guidance.

This role will be part of a new project that will form a specialised cryptocurrency and virtual assets team.  The team will sit within NCCU or Digital Asset Team. The role will support existing and new investigations where specialist cryptocurrency experience is required along with taking a proactive lead in identifying targets for further development.

**To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role.**

This is an exciting opportunity for you to gain an insight into UK Cyber incidents and will provide you with a sound means of professional development if you are looking for a future career in Cyber incident management, investigations or intelligence.  This role will be part of a new project that will form a specialised cryptocurrency and virtual assets team.  The team will sit within NCCU or CFCT. The role will support existing and new investigations where specialist cryptocurrency experience is required along with taking a proactive lead in identifying targets for further development.

Responsibilities

• Provide strategic and tactical advice to SIO’s and investigators in dealing with cases that feature Cryptocurrency and Virtual Assets
• Understand the cryptocurrency industry and relevant stakeholders
• Enhance the relationships with key stakeholders identifying opportunities that will support investigations to gain vital material and opportunities for cases.
• Understanding of how cryptocurrencies work and their features.
• Experience of identifying and recovering Seeds and BIP phrases.
• Understanding the various transaction routes for different platforms and block chains.
• Advanced tracing through block chains.
• Have certified training experience in cryptocurrencies.
• Understand serious and complex cryptocurrency investigations
• Experience in briefing officers of any grade in cryptocurrency investigations.

The following qualifications/skills are essential to the role and proof will be required at interview:

• IPP Intelligence Officer accreditation OR working towards accreditation (Non IOTP), OR equivalent experience gained from previously performing Intelligence Officer functions.
• PIP2 or equivalent qualification, OR equivalent experience gained from previously performing investigative roles.

If you do not hold IPP or PIP2 accreditation please complete a 500 personal statement detailing your equivalent level of experience with regards to blockchain investigations.

Please ensure the dates of any accreditations you are relying on, are entered on to the CV.
Should you progress to the assessment stage of the process, you will be required to provide a copy of the original certificate.
Failure to provide evidence at interview may result in your application not progressing to the next stage.

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing

We’ll assess you against these technical skills during the selection process:

• Good knowledge of cryptocurrency and the ability to provide strategic and tactical advice to investigations.
• Strong experience in conducting block chain forensic investigations on serious and organised crime.
• Experience in analyzing material from a range of different sources.

Alongside your salary of £42,109, National Crime Agency contributes £11,369 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

London*, Bristol, Leicester, Warrington, Birmingham, Wakefield or Exeter – *For London based roles your contractual place of work will be Endeavour Square, Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Spring Gardens, Vauxhall or such other reasonable location. As your contractual place of work is Endeavour Square, your move to this location in 2025 will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public. The IPS mission statement is:
“Delivering integrated protective security to build a resilient, high-trust Agency able to lead the UK’s fight to cut serious and organised crime.”

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity. Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks.

**To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post.**

The Training Performance & Development Team (TPD) is a key part of IPS and we are seeking two highly motivated G4 Senior Officers.

The roles will require; the management of the Security Network Liaison Officers (SNLOs) ensuring the network is able to expand to meet the requirements of the business and receive the required security updates.

Close liaison with the NCA’s security functions which sit across a number of business areas; Security Incidents Team (SIT) Physical, Personnel and Cyber Security. You will be required to work closely with each team to gather information, training bids and provide security education messages in a bid to improve security education & training programmes throughout the NCA.

You will be confident at liaising with different departments, and ideally have good knowledge of the NCA’s security functions.  You will be experienced at analysing and summarising information from a range of sources. Overall, you need to have excellent planning and organising skills and an ability to work under pressure to tight deadlines. The right candidate can be based in London, Bristol, Leicester, Warrington, Birmingham or Wakefield.

Responsibilities

• Manage the SNLO network providing security messaging on current key trends/incidents
• Promote and recruit additional staff to the SNLOs network, organise and manage CPD events and annual conference.
• Liaise with the Security Incidents Team (SIT) to highlight key trends in security issues.
• Liaise with all IPS Teams and develop training pathways and training options aligned to the training bid.
• Work closely with internal and external training providers, managing training applications and purchases.
• Liaise with external partners in developing Security Education and Awareness packages for use throughout the NCA.
• Provide support, briefings and reports to other teams within IPS during meetings and conferences.
• Direct to possible training and teams events that may be useful for the SNLOs
• Build education pieces as agreed by senior management (Intranet articles, Lessons Learned, CPDs)
• Update senior management with on-going projects and education pieces in team meetings
• Oversight of the onboarding with IPS
• Line management, training and support to junior staff

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Managing a Quality Service

We’ll assess you against these technical skills during the selection process:

• Experience of analysing and summarising information from a range of sources.
• Excellent planning and organising skills.
• Experience of working to tight deadlines.
• Good knowledge of the NCA’s security functions.

Alongside your salary of £38,642, National Crime Agency contributes £10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

Birmingham, Bristol, Crawley, Gartcosh, Nottingham, Warrington and London* – *For London based roles your contractual place of work will be Stratford. However, as that site will not be operational until early 2025 in the interim period you will be required to carry out your contractual duties from Vauxhall, or such other reasonable location, on a temporary basis. For the avoidance of doubt as your contractual place of work is Stratford, the move from any temporary place of work will not give rise to any entitlement to payments for travel time or costs under the Relocation and Excess Travel Policy.

The NCA has grown in size and complexity in recent years and it is vital that it maintains a security posture and capabilities to protect against existing, new and emerging threats.

The Integrated Protective Security Command (IPS) is responsible for securing the Agency to protect the public.

IPS safeguards the NCA from the full range of security threats that target the Agency, our officers and our assets, to enable the organisation to achieve its operational objectives, both domestically and overseas, with flexibility, agility and integrity.

Its officers provide specialist security services to the Agency 24 hours a day, 7 days a week, 365 days a year, to mitigate security risks. People are at the heart of the NCA and play a key role in ensuring we stay at the forefront of combating serious and organised crime.

In order to be successful we must invest in our people – recognising that success is achieved through the hard work, expertise and dedication of our officers.

The Security Incidents Team (SIT) are the gateway for all security incident reporting within the agency, including the assessment, triage and management of subsequent actions for each incident across every business area, working closely with the Operational Security team and advisors.  We are looking for  Security Incident Team (SIT) Senior Officers  to join us.

To be considered, you will need to successfully complete SC Enhanced clearance before commencing the role and achieve DV clearance within the first 12 months in post.

***All NCA officers must hold SC Enhanced upon entry as a minimum. To meet the National Security Vetting requirements for this role you will need to have resided in the UK for a minimum of 3 out of the past 5 years. For more information please see the Candidate information Pack***

As a Security Incident Team (SIT) Senior Officer you will be required to:

• Analyse security incident themes and trends.
• Produce agency communications relating to security matters.
• Be the lead for Security Network Liaison Officers including recruitment, coordination of CPD events and bi-annual conferences, communications and queries.
• Attend meetings relating to security education including SEACoE.
• Manage a G5 officer.

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Leadership

We’ll assess you against these technical skills during the selection process:

• Demonstrate an ability to make decisions which meet business needs and customer requirements.
• Experience of adapting communication styles for different audiences.
• Experience of working to tight deadlines.
• Experience of working within a security function within a large organisation.

Alongside your salary of £38,642, National Crime Agency contributes £10,433 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Whatever your role, we take your career and development seriously, and want to enable you to build a really successful career with the Agency and wider Civil Service.

If you are an active police pension member immediately prior to joining the NCA, you can continue your membership throughout your employment with us as if you were a serving police officer. If you do remain an active member and subsequently return to a police force, you should be able to continue your membership there too.

All officers in the NCA are members of the UK Civil Service. You will be eligible for:

• Civil Service pension scheme
• 26 days annual leave rising to 31 on completion of 5 years continuous service
• Training and development opportunities
• Cycle2work scheme

We take the welfare of NCA officers very seriously. All staff have access to Occupational Health services and there are a number of staff representative groups. We also have a range of sporting and other activities on offer.

We can provide flexible working arrangements if the role in question is suitable. These include flexi-time, job sharing and compressed hours (working contracted hours over a shorter period).

East Midlands (England), East of England, London (region), North East England, North West England, South East England, South West England, West Midlands (England), Yorkshire and the Humber

This position is based nationally

Do you have a passion for nature and the environment? Do you want to make a real difference and secure significant environmental gains in the present and the future? Do you enjoy working in a team? Can you see yourself advising communities and customers to maximise gains for the Natural Environment?
 
If this appeals to you, a career at Natural England offers rewarding opportunities to secure environmental improvements and play your part in creating a better future for people and nature.

The priority work Natural England is delivering includes:
 
•    Establishing a Nature Recovery Network to help wildlife thrive; 
•    Monitoring environmental changes to identify and help reduce the effects of climate change;  
•    Working with farmers and landowners to develop greener food production methods; 
•    Advising on plans for new developments to maximise gains for nature, and 
•    Providing ways for people to better connect with nature, including green social prescribing.  
 
We are the Government’s Adviser for the natural environment, playing a vital role in delivering the Government’s 25 Year Environment Plan, an ambitious vision which brings new opportunities to protect and enhance and to achieve real outcomes for the environment. 
 
Find out more about the work of Natural England at www.gov.uk/government/organisations/natural-england.

This role offers a fantastic opportunity to work in the Information and Security Team within the Legal and Governance Directorate.

As the Security Senior Adviser, you will understand security (Government Functional Standard 007: Security)  and can work collaboratively within Natural England and across Defra Group to understand the emerging threats and develop mitigating solutions. You will be an expert in your field – an experienced, inclusive leader, adept at managing security risk and implementing sustainable change.

You will support the Principal Advisor for Security and Information in the oversight and effective management of physical, personnel and information Security domains of Natural England. This includes working with Internal teams and wider defra Group Colleagues to provide a safe and secure workplace for all our staff, contractors, visitors, and volunteers.

You will therefore be required to liaise effectively and develop excellent working relationships with a wide range of business and administrative individuals, partners and organizations. 
 
Crucial to this role will be the development of an expert knowledge of all aspects of the Security and Information Team areas of responsibility as well as a proactive and pragmatic approach.

There is plenty of opportunity for development.

Key tasks//principal accountabilities:

•    Professional security management experience.

•    A working knowledge of and skill in the preparation of written reports, procedures, business cases and investigations, protest management, personal security, CCTV auditing and security risk management.

•    Strong management and leadership skills with high quality communication, influencing and negotiating abilities.

•    Meeting Security monitoring and assurance requirements such as the Departmental Health Check and using information from it to identify areas for improvement and to ensure compliance to the Government Security Standards.

•    proficient knowledge of security best practice and industry technology and innovation.

•    Establish strong working relationships with the Defra Group Security Team and the wider Arms Length Bodies security community to ensure that Natural England’s interests are understood.
 
•    Act as a security professional championing and sharing best practice throughout Natural England, embedding a government security culture within the department.

•    Manage the Natural England Security Incident Management process and support the collation of incident statistics for the Monthly Dashboard.

Benefits 

Wherever possible Natural England accommodates requests for both full-time and part-time hours and other flexible working patterns to help employees achieve a good work/life balance and maintain their health and wellbeing.
 
Natural England provides excellent opportunities for career progression, training and development tailored to your role. From induction to ongoing learning and development, everyone in Natural England is supported to develop their skills and capabilities. Everyone has 10 days to devote to personal learning and development, as well as an additional 3 days to volunteer.
 
You will have access to Civil Service Pension and benefits arrangements and generous leave allowances (33 day per year pro rata), as well as flexible working, to help you achieve a work-life balance that works for you and us.
 
You will have access to a range of benefits including discounts on shopping vouchers, cycle to work scheme, and childcare vouchers. You can also join the Civil Service Sport club which offer discounts on a range of sports and leisure opportunities as well as social events.

Natural England is a fantastic place to work, where difference is celebrated.

We’re committed to fairness and equality for all, so you feel valued for who you are and what you do. Our shared values help us work together to benefit the communities we serve. Our thriving employee-led diversity networks support our inclusive culture and contribute to our Diversity Action Plan.

Locations
 
Natural England is adopting hybrid working – which means our staff work from a flexible range of locations, encompassing home, offices (ours and our partners) and relevant sites. All new staff will be formally linked to one of our 25 offices across England and the expectation is that all new staff will be able to access their local office to be part of the community of staff in their geographical area.

Full time staff are expected to attend their associated office for a minimum of one day a week. 
 
Staff members are required to carry out all their duties working in this way and cannot do so from an overseas location at any time. Travel expenses will be paid if work related travel is required but does not apply to travel between home and your associated office.
 
National team roles can be linked with any Natural England office.

View a map of our office locations here: https://www.gov.uk/government/publications/natural-england-office-locations.
 
Pay
 
It is Natural England policy to employ at the entry point of the salary range.

How to Apply

We welcome and encourage applications from all communities. Natural England is accredited to the Disability Confident Scheme, which denotes organisations which have a positive attitude towards disabled people. Disabled applicants who meet the minimum requirements for the role at the shortlisting stage are guaranteed an invitation to interview.
 
If you require a reasonable adjustment at interview, or there is anything else you would like the panel to take into consideration, you should notify us of this at application stage where possible, or well in advance of your interview.  
This vacancy uses competency-based assessment. We’ll assess you against the competencies below during the selection process:

•    Technical Skills and Knowledge.
•    Personal Effectiveness.
•    Work Delivery.
•    Leading and Managing People.

 
When completing the application form you should present relevant examples using the STAR format. Give us an example of how you have demonstrated the competency (which can be work related or from another area of your life) and tell us about the Situation, the specific Task you had to undertake, the specific Actions you took, and the Result (both immediate and in a wider context) of your doing so. 
 
Please note that STAR format is not required when answering the Technical Skills & Knowledge competency.

Examples should be given in no more than 250 words for each competency.

Competencies

Competence 1 Professional competency

Detail 

Technical Skills and knowledge:

Description

• (Desirable) Certification in Security Management Principles (CISMP),
• (Desirable) GDPR/Data Protection Foundation or Practitioner.
• (Desirable) ISO 27001 Auditor or Lead Auditor
• (Essential) Working knowledge of Physical Security, personnel security, cyber, information security management and Audit disciplines.

Competence 2 Professional competency

Detail 

Personal Effectiveness

Description 

• Act with integrity, addressing challenging issues and managing conflict through being open and objective. (Practitioner)

• Apply new technology to improve the way we deliver our work. (Practitioner)

• Be ambitious, identify and adopt ways to make improvements in your team and Natural England and inspire others to act. (Practitioner)

• Share expertise and knowledge with people and networks so that you can develop together. (Practitioner)

Competence 3 Professional competency

Detail 

Work Delivery

Description 

• Handle data responsibly, understand your role in good governance, and comply with delegations, policies, and procedures. (Practitioner)

• Manage and deliver your work to meet agreed targets and deadlines. (Expert)

• Understand the governance arrangements of the organisation; manage the programme of business to meet organisational requirements including drafting agendas, commissioning papers, the minuting of meetings and briefing of members. (Expert)

Competence 4 Professional competency

Detail 

Leading and managing people

Description 

• Make decisions typically within existing frameworks that may have significant impact on the performance of a work area or project and/or influence the processes, systems, and standards to deliver objectives and targets. (Practitioner)

• Set clear plans and expectations for your team, explain reasons behind decisions, be clear on the outcomes to be achieved, and make things happen by sharing and delegating work to the right people. (Practitioner)

• Lead by example, engage and support your team through change. (Practitioner)

Please refer to Job Description

See Technical Skills and Competencies.

Desirable to be a member of the Security Institute or similar Organisation.

Alongside your salary of £33,736, Natural England contributes £9,142 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Birmingham, Cardiff, Leeds, Manchester, Newcastle-upon-Tyne, Sheffield

The Cyber Crime Fraud team has a critical role to play in protecting the integrity of DWP systems from both internal and external threat actors. The team has detected significant organised attacks against DWP systems. Responding to increasingly sophisticated digital attacks by highly motivated attackers is a growing issue for the Department.

You will work in the Department’s Cyber Resilience Centre (CRC) as a Senior Cybercrime Analyst and play a key role in the secure delivery of Universal Credit and other DWP benefits. You will be part of an innovative and service-orientated team focused on the management of Trust in an online identity, detection of web-enabled fraud attacks, and abuse of DWP systems by organised fraudsters.

You will lead and manage the analysis of data from various sources to detect emerging fraud and security attack vectors ensuring there is an effective response to cybercrime fraud and security issues as they develop.

CRC provides support 24 hours a day, 7 days a week and as a result job holders may potentially be expected to work as part of an on call rota, which may also attract occasional out of hours working. Work may involve travel to different DWP sites and Government agencies and occasional overnight stays.

There are vacancies across Security Fraud Service. Successful applicants will be posted based upon knowledge and experience.

As a Cybercrime Senior Insight Analyst you will use root-cause and latent failure analysis techniques and your knowledge of how fraudsters can use digital systems to commit benefit fraud, to support the secure delivery of Departmental services.

The Senior Cybercrime Insight Analyst is a critical role and you will be joining a team that is rapidly developing new skills and using the latest analytical tools to analyse the Department’s data.

You will operate in a dynamic environment at the forefront of the Department’s cyber protection capability to ensure Departmental systems are used with integrity. You will have experience of analysing large data sets, developing searches and alerts and creating and maintaining dashboards.

Responsibilities

As a Cybercrime Insight Analyst you will:

• use your knowledge of DWP legacy benefits and Universal Credit (UC) to identify vulnerabilities, detect and monitor how fraudsters are changing their behaviour to manipulate our systems by exploiting the anonymity of digital interaction and also where there are indications of modern slavery / human trafficking. 
• engage directly with a variety of stakeholders and use field-level insight to identify new and emerging threats, impact change and work with stakeholders to develop controls, escalate risks and build into DWP service design in order to build effective response strategies.
• build on your awareness of UC, Tax Credits and/or Housing Benefit services to act as a ‘bridge’ or first point of contact between the development and operational UC environments.
• develop close working relationships with Data Scientists, and other data analysts to ensure emerging threats identified are fully assessed in terms of their potential impact. You will help to develop theoretical rules and help to deploy and test them across large data sets. Rules will need to be continually refined to ensure high quality outputs are maintained and supplied to operational stakeholders.
• support operational colleagues and Government Internal Audit Agency (GIAA) by combining analytical skills, insight and CRC Threat Intelligence in the identification of fraud and abuse of our systems. When suitably authorised you will provide a request for information service, to support investigators where machine data analysis is beneficial to live investigations by GIAA and Counter Fraud and Compliance Directorate (CFCD). At all times you will ensure data is collected and processed and analysed in line with all DWP and legislative requirements.
• build up strong working relationships with colleagues in operations, Risk teams, Identity and Trust, DWP Legal and the Counter-fraud and Compliance Directorate helping to ensure a joined-up approach to protecting the Department and its digital services and systems from determined fraudsters.
• undertake field-level insight activities and monitor project collaboration tools to identify emerging issues and trends.
• understand how trust levels can be established, maintained and elevated during digital transactions and work closely with security colleagues embedded in design teams using AGILE methodology to support the introduction of new capabilities

 

• Experience of performing complex analysis and experience of using SIEM analytical tools to identify security or fraud compromises within large amounts of complex data.
• Recent experience of working in a Counter-fraud, security or intelligence environment, with detailed knowledge of Government means tested benefit systems and digital services.
• Experience of working with a digital service that requires Trust in an identity, with a good understanding of how it can be assessed, manipulated, and escalated.
• Experience of applying business logic/root cause analysis to emerging fraud threats and linking these to current threats to the delivery of Government means tested benefits. 

Successful candidates will have, or be expected to undertake the BCS Certificate in Information Security Management Principle (CISMP) or equivalent qualification.

For jobs located in Wales, the ability to speak Welsh is desirable.

The following criteria will be used in the sift, Successful candidates will be expected to demonstrate these through their work history and Statement of Suitability:

• Lead criteria: Experience of performing complex analysis and experience of using SIEM analytical tools to identify security or fraud compromises within large amounts of complex data.
• Recent experience of working in a Counter-fraud, security or intelligence environment, with detailed knowledge of Government means tested benefit systems and digital services.
• Experience of working with a digital service that requires Trust in an identity, with a good understanding of how it can be assessed, manipulated, and escalated.
• Experience of applying business logic/root cause analysis to emerging fraud threats and linking these to current threats to the delivery of Government means tested benefits. 

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Communicating and Influencing
• Working Together

We’ll assess you against these technical skills during the selection process:

• GSCU1 -Strategy, Systems and Culture Level 2
• Secure operations management – working level
• Intrusion detection and analysis -working level

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Hybrid working This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
• Please be aware the role can only be worked in the UK and not from overseas.
• A Recruitment and Retention Allowance of £5000 may be payable

Birmingham, Cardiff, Leeds, Manchester, Newcastle-upon-Tyne, Sheffield

The Cyber Crime Fraud team has a critical role to play in protecting the integrity of DWP systems from both internal and external threat actors. The team has detected significant organised attacks against DWP systems. Responding to increasingly sophisticated digital attacks by highly motivated attackers is a growing issue for the Department.

You will be part of an innovative and service-orientated team focused on the detection of cybercrime fraud attacks and malicious abuse of DWP systems.

Cyber Resilience Centre (CRC) provides support 24 hours a day, 7 days a week and as a result job holders may potentially be expected to work as part of an on call rota, which may also attract occasional out of hours working. Work may involve travel to different DWP sites and Government agencies and occasional overnight stays.

This role will be transformational and will include overseeing the development of analysis teams with the ability and vision to use the latest analytical tools to generate ground breaking and innovative fraud and security alerts. You will ensure the Department’s data is used safely, proportionately and legally at all times.

The Cybercrime Insight Analyst Lead will focus on the delivery of innovation, application of insight and collation and assessment of intelligence surrounding Cybercrime threats to DWP Universal Credit, emerging DWP Digital services and legacy benefits.

The lead has a critical role to play leading, directing and managing a team protecting the integrity of our systems from both internal and external threat actors. You will lead, manage and develop a team of analysts that is rapidly developing new skills and using the latest analytical tools. You will operate in a dynamic environment at the forefront of the Department’s cyber protection capability.

• Experience of using detailed knowledge of principle attack vectors across the security and counter-fraud disciplines and how these threats link to the delivery of Government means tested benefits and digital services. With detailed understanding of supporting Policy, and how they can be exploited.
• Experience of using analytical tools including SIEM tools to identify security or fraud compromises within large amounts of complex data, performing complex analysis in a high pressure environment. Demonstrating adaptability and creativity, with the capability to learn quickly and grasp essential details, and be comfortable relying on others’ expertise to inform decision making/assessments.
• Experience of working with a digital service that requires Trust in an identity, with a good understanding of how it can be assessed, manipulated and escalated.
• Ability to influence senior stakeholders to ensure the integrity and safeguarding of new and emerging digital services as well as non-digital systems.
• Experience of working in Government Counter Fraud, Security or intelligence, managing an operationally-focused delivery team operating in a high pressure environment.
• Experience of using your knowledge of fraud strategies, policies, procedures and relevant legislation to develop an effective response to web-enabled and organised fraud attacks.
• Experience of working in an agile project environment.
• Experience of working discreetly on very sensitive issues ensuring information is shared and disseminated on a very strict need-to-know basis. You will have highly developed understanding of political sensitivities and the nuances of effective communication across diverse areas of Government and externally at all grades up to a Ministerial level.
  
• For jobs located in Wales, the ability to speak Welsh is desirable.

The following Lead criteria will be used in the sift, Successful candidates will be expected to demonstrate these through their work history and Statement of Suitability:

• Lead Criteria: Experience of using detailed knowledge of principle attack vectors across the security and counter-fraud disciplines and how these threats link to the delivery of Government means tested benefits and digital services. With detailed understanding of supporting Policy, and how they can be exploited.

• Experience of using analytical tools including SIEM tools to identify security or fraud compromises within large amounts of complex data, performing complex analysis in a high-pressure environment, demonstrating adaptability and creativity, with the capability to learn quickly and grasp essential details, and be comfortable relying on others’ expertise to inform decision making/assessments.

• Experience of working in Government Counter Fraud, Security or intelligence, managing an operationally focused delivery team operating in a high-pressure environment.

• Experience of working discreetly on very sensitive issues ensuring information is shared and disseminated on a very strict need-to-know basis. You will have highly developed understanding of political sensitivities and the nuances of effective communication across diverse areas of Government and externally at all grades up to a Ministerial level.

• Ability to influence senior stakeholders to ensure the integrity and safeguarding of new and emerging digital services as well as non-digital systems.

We’ll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Working Together

We’ll assess you against these technical skills during the selection process:

• GSCU1 -Strategy, Systems and Culture Level 3
• Secure operations management – working level
• Intrusion detection and analysis -working level

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home.  This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.
• Please be aware that this role can only be worked in the UK and not overseas.
• This post may attract a Recruitment and Retention Allowance of £5500.

RAF Wyton, Huntingdon

An opportunity has arisen to join a team providing direct support to one of Defence’s highest priorities.

Military Strategic Effects (MSE) is a joint military and civilian team that designs, integrates, and synchronizes full-spectrum effects, including Strategic Communication, Targeting and Information Operations across all domains at the strategic level in support of National Security objectives. MSE is part of the 3-star Security Policy & Operations area of the Ministry of Defence.

We are currently recruiting an Analyst within the Targeting team.

Although MSE is primarily based in the MOD Headquarters, London, this position is based at RAF Wyton in Cambridgeshire.

This position is advertised at 37 hours per week.

About Security Policy and Operations (SPO)

The MOD’s key responsibility is to protect the security, independence, and interests of the UK, at home and abroad. SPO is central to delivering this. The SPO Headquarters organisation consists of around 700 civilian and military staff.

SPO officials work directly with Ministers to define the objectives and context for military operations by the UK’s Armed Forces.

SPO delivers advice and direction as a combined Department of State and Military Strategic Headquarters. It shapes Defence relations with other nations and international security organisations. It leads the MOD’s counter-terrorism policy and Defence’s contribution to UK security policy, working with Government colleagues to implement it.

In all these areas, we ensure the MOD is accountable to Parliament and the public.

You will carry out analysis in a team responsible for the provision of intelligence-based targeting support to a high profile capability programme, generating recommendations in accordance with national directives and instructions.

You will utilise a wide range of sources, using robust analytic tradecraft techniques to ensure analytic best practices are adhered to at all times. This will include liaising with a diverse set of partners and stakeholders.

You will take responsibility for the delivery of your work in the form of concise and engaging presentations and provide written follow-up assessments where required.

The work is unique, varied and of the highest priority to Defence.

The role is predominantly office based with limited scope for remote working. Regular travel to MOD Main Building in London will be a requirement of the role, with potential for additional travel both within the UK and internationally.

Skills

• Strong analytic and research skills.
• The ability to undertake analytical projects in support of customer requirements.
• Ability to assimilate large quantities of information, across a broad spectrum of regional and thematic areas, in reaching reasoned and logical conclusions.
• Ability to demonstrably reach rational conclusions and deliver these confidently to senior staff.
• Excellent written and verbal communication skills, particularly in the context of dealing with very sensitive information.
• Proficient in Microsoft Office applications, including the ability to manage large data sets in Microsoft Excel.

Experience

• Experience working in an analytical role.
• Preparation of briefing material using Microsoft PowerPoint.
• Understanding of UK and Allied Intelligence communities.
• An understanding of the Modernised Integrated Database (MIDB) is desirable but not essential.
• Experience working within UK Intelligence communities is desirable but not essential.
• A background in Defence Intelligence is desirable but not essential.

There will be opportunities to learn in the role so if you do not have all the experience listed as desirable, we still encourage you to apply.

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Communicating and Influencing
• Leadership

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• On site gymnasium, costing only £10 for annual membership
• Special Paid Leave to volunteer up to 6 days a year

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

London SW1P 3BT, Coventry CV1 2WT, Darlington DL1 5QE, Manchester M1 2WD, Nottingham NG2 1AW, Sheffield S1 2FJ. We welcome flexible working and are open to a blended approach of working from home and in an office. Regular travel may be required to one of our hubs in London, Darlington, Sheffield, Manchester, Coventry, or Nottingham.

We encourage applications from a diverse range of candidates  

At DfE, we are proud of the commitment we make to diversity and inclusion and of the progress we have made. We have active & vibrant staff networks, special leave policies and workplace adjustments put in place for those who need them. We are continuing to build a diverse DfE, in an inclusive environment which nurtures and realises potential in all, at all levels.

Equality and Diversity – Department for Education

Who we are

At our heart, we are the department for realising potential. We enable children and learners to thrive, by protecting the vulnerable and ensuring the delivery of excellent standards of education, training and care.

Our Cyber Security department

The Department for Education is responsible for children’s services and education, including early years, schools, higher and further education policy, apprenticeships, and wider skills in England. We work to protect the department’s essential services, like funding schools and colleges, and safeguarding children from cyber threats, ensuring the confidentiality, integrity, and availability of systems and data that underpin these essential citizen services.

We are responsible for the whole spectrum of cyber and information security across the department, including Information Security and Information Risk management, Security Operations, and Security Architecture and Engineering.

This is a great opportunity if you want a challenge at a national level in a role that makes a difference to so many. Joining us means you will help to safeguard children and ensure their education and care is delivered effectively.

What you’ll do

As the Head of Security Operations you will be at the forefront of ensuring the ongoing secure operation of the department’s systems and services, with responsibility for ensuring that security measures are effectively implemented, monitored, and continuously improved across a range of IT systems and cloud services.

You will lead a team of specialist Cyber Security staff who deliver:

• Security Operations Centre and SIEM
• Threat Intelligence
• Incident Response and Management
• Vulnerability Management
• Identity and Access Management

In this dynamic role, you will be instrumental in fostering a culture of security, accelerating our development velocity, and minimising risks while enabling innovation. This role presents a unique opportunity for an experienced individual to drive security operations for cutting-edge services that underpin and enable the education sector. Join us in shaping a culture where security is an enabler of innovation and a fundamental aspect of Agile processes.

Responsibilities in this role will include:

• Lead and manage a team of security specialists and generalists, building and training a skilled and effective security team.
• Assess and prioritise security risks and vulnerabilities and develop and implement risk mitigation strategies and controls.
• Manage and optimise security tools and technologies, maintain robust real-time monitoring and detection capabilities to ensure that the department’s security operations meet current and emerging threats and trends.
• Leverage automation and orchestration tools to streamline security processes and response to incidents.
• Handle high-pressure situations and crises effectively, including coordination with external bodies and law enforcement if necessary.
• Oversee the identification, assessment, and remediation of vulnerabilities in the organisation’s infrastructure and applications.
• Influence and promote a culture of security awareness throughout the department.
• Stay updated on emerging threats, security technologies, and best practises, and incorporate them into security operations and incident response efforts.

Essential Criteria

Who you are

We are seeking an individual capable of seamlessly transitioning between hands-on technical work and strategic big picture thinking to lead our technical solutions. The ideal candidate will possess the acumen to discern when to dive into detailed design and when to step back, effectively guiding, influencing, and coaching others within the team.

Having worked in a security operations function previously, you will have developed first-hand knowledge of effective threat detection and threat management strategies and processes that deliver effective value to an organisation by aligning security operations to overall business goals and objective.

You should be able to demonstrate an in-depth knowledge of cyber security principles, including attack vectors, attack frameworks, and security frameworks alongside proficiency in using various security tools to secure cloud and corporate IT environments.

Effective communication skills, with the ability to convey security risks, incidents, and remediation strategies to executives, stakeholders, and technical teams should come naturally to you, with demonstrated examples of influencing those around you and senior leadership to make effective risk-based security decisions.

An understanding of Agile methodologies is not essential but would be advantageous.

As part of the role, you will be expected to hold or apply to the National Security Vetting process in order to obtain Security Clearance (SC).

Applicants currently holding a permanent post in the Civil Service should note that, if successful, their salary on appointment would be determined by the Department’s transfer / promotion policies.

As a member of the DfE, you will be entitled to join the highly competitive Civil Service Pension Scheme, which many experts agree is one of the most generous in the UK, with an average employer contribution of 27%

You will have 25 days leave, increasing by 1 day every year to a maximum of 30 days after five years’ service. In addition, all staff receive the King’s Birthday privilege holiday and 8 days’ bank and public holidays.

We offer flexible working arrangements, such as job sharing, term-time working, flexi-time and compressed hours.

Most DfE employees will be working a hybrid pattern, spending at least 60% of their time in an office or work setting. Changes to these working arrangements are available in exceptional circumstances but must be agreed with the line manager and in line with the requirements of the role.

Travel to your primary office location will not be paid for by DfE, but costs for travel to an office which is not your main location will be covered.

As an organisation, which exists to support education and lifelong learning, we offer our staff excellent professional development opportunities.