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Home Office Intelligence brings together a number of existing teams involved in the collection and analysis of border and immigration related intelligence. It delivers Intelligence Collection, Development, Analysis, Targeting (Data Analytics) and Watchlisting capabilities within the Home Office and to its partners across Government and Law Enforcement. Learn more on the HO Intelligence careers page.

The Private Secretary role plays an important part in the Home Office Intelligence Directors’ Private Office structure and supporting the Chief of Staff. You will contribute to the wider Private Office function within Home Office Intelligence by working closely and regularly engaging with the wider network. This includes supporting senior leader meetings, directorate wide events, and optimising the wider Private Office capability by providing cover during periods of annual leave.

This is a fast-paced, exciting role which will vary considerably from one day to the next.  Due to the business needs this role is only available for full time working.

The successful candidate will be responsible for:

•  Supporting the daily management of the Director’s Private Office, working collaboratively to support the delivery of their responsibilities and objectives within required deadlines, leveraging the senior team and others, as necessary.

•  Working collaboratively with senior Home Office Intelligence leadership teams, stakeholders and other colleagues across the department and the Home Office, building relationships to establish productive links and opportunities.

•  Anticipating issues within your business area, escalating when required, and using initiative to respond to or direct queries to relevant parties. 

•  Overseeing the management of the Director’s inbox communications, determining urgency, importance, and advising/actioning accordingly.

•  Planning staff engagement events and Director visits working closely with the Chief of Staff to ensure a full, informative, and varied content.

•  Ensuring accurate minutes/records of senior level/board meetings and prompt dissemination where required.

•  Co-ordinating and producing written briefing materials for senior meetings and submissions within tight deadlines. You will also coordinate responses to press queries, Parliamentary Questions and monitor sign off on Freedom of Information Requests and Memorandums of Understanding. 

•  Showing your initiative and taking responsibility for a specific area of responsibility within the Private Office e.g. Communications, Continuous Improvement etc. This will allow you the opportunity to lead on a specific project with responsibilities rotated annually to learn new skills. 

•  Providing wider support to the Private Office network and contributing towards the continuous improvement of the Private Office, striving for excellence.

You will also be expected to carry out the following day to day activities:

•  Provide effective line management and create a positive working environment; set clear direction and guidance to ensure high performance focused on business priorities, balancing challenges, and meeting demands.

•  Effective prioritisation of your own workload in a fast-paced environment, with a large volume of high-level priorities passing through and cascading across function areas where appropriate.

•  Building effective working relationships with the Home Office Intelligence Private Office network.

Note:

The successful candidate may be required to carry out other duties within the scope of the grade and within the limits of their skill, competence and training.

The role requires you to work with a high level of autonomy, whilst recognising when it is appropriate to escalate issues to the Director or other senior leaders for their authority, guidance, or direction. You will need to work flexibly, plan for deadlines and juggle competing priorities, often at short notice, to meet the continuous demands of the office, your own workload, and the requirements of the business area Director.

This role can help you to develop and hone your skills of managing upwards.  It will also require you to think strategically and see the bigger organisational picture with exposure to high profile projects and senior leaders.

Essential Criteria

•  Being a self-starter with a high level of personal resilience who can work effectively under pressure with limited supervision.

•  Well-developed written and verbal communication skills, with a good understanding of the use of different channels and formats for different audiences.

•  Excellent interpersonal skills and comfortable engaging with senior leaders, with evidence of influencing stakeholders at all levels and engaging colleagues to deliver through collaboration and professional credibility.

•  Displaying effective organisational and planning skills to meet targets on different work-streams whilst maintaining attention to detail.

•  Ability to work at pace whilst balancing changing and competing priorities and having the intellectual curiosity to understand the impact your role and decisions have on the bigger organisational picture.

Desirable Criteria

•  Working in a high pressured, busy private office (or similar).

•  An  awareness of Home Office Intelligence and the Migration and Borders system, and it’s interaction with the business and wider stakeholders.

•  A confident communicator with a good understanding of Teams and SharePoint.

We’ll assess you against these behaviours during the selection process:

• Seeing the Big Picture
• Communicating and Influencing
• Delivering at Pace
• Managing a Quality Service

We only ask for evidence of these behaviours on your application form:

• Seeing the Big Picture

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Glasgow, London, Manchester

The Cabinet Office Security & Resilience Team is a key corporate services function, serving as a conduit on security advice while also enacting and overseeing wider security policy issues affecting the department. 

The team is responsible for managing the overall security posture of the department, providing functional support during security related incidents, and ensuring the continuation of operational functions. We are responsible for the protection of our staff, assets and physical infrastructure from evolving and challenging threats.

The Incident Management Team is at the front line of security. We are the first responders for any emerging threat and responsible for the coordination of its mitigation. Our focus is on the customer, acting as the departmental lead in ongoing incidents and investigations, offering assurance to those impacted by the events.

Reporting directly to the Incident Response Manager, the role of Incident Response Officer is to be the first point of contact for customers, engaging with them to ensure that the team has the right information to effectively form a response in line with our Standard Operating Procedures. 

You will provide administration support for past and current incidents, analysing the reported data to accurately triage and, where necessary, escalate incidents and emerging threats to the correct team or stakeholder. 

This is a customer facing role. You will be the face of security for The Cabinet Office, where you will provide ad hoc advice to the customer for routine services, or before escalating incidents further. The role requires adaptability to changing situations and be comfortable in engaging with senior civil servants.

• Be the first point of contact for routine queries and incidents through the day-to-day management of the team’s inbox.
• Support the response to incidents, engaging with stakeholders to gather the context behind the incident, and establishing the whos and the whats, before triaging or escalating them in accordance with the team’s Standard Operating Procedures.
• Collect and collate the necessary information to support a case, including evidence, by managing the team’s case management system, ensuring that there is a clear record trial of significant events in the team’s archives.
• Escalate high priority requests or incidents to the relevant team member or group in a timely manner, ensuring that they are made aware of the level of urgency.
• Provide pivotal support to the Incident Response Manager and senior leadership, ensuring that the necessary information on a case has been fully reviewed to provide accurate recommendations during the response process.
• Engage with key stakeholders during incidents and provide administrative support during conversations, maintaining a contacts database for use in a response.
• Support and draft responses to Parliamentary Questions, Freedom of Information requests, the Departmental Security Health Check and any other OFFICIAL correspondence that relates to their area of responsibility. 

ESSENTIAL SKILLS/EXPERIENCE

• An understanding or willingness to learn incident management practices.
• Strong communication and problem solving skills, with a proven ability to have worked with a variety of stakeholders, often with conflicting priorities.
• The ability to analyse complex information and form appropriate recommendations or advice.
• Good organisational and administrative skills.
• Working with high level and confidential information.
• Confident in using Microsoft Office or Google Suite.
• A good understanding of security management principles and good practices

DESIRABLE SKILLS/EXPERIENCE

• An understanding of the threat landscape against HMG, both on a local and macroscopic level.
• Experience of working within central government, in incident management and response, or a background in cyber security, physical security, personnel security, technology, risk management or data professions.

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Seeing the Big Picture
• Making Effective Decisions
• Changing and Improving

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

Alongside your salary of £27,750, Cabinet Office contributes £7,492 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

London

We recognise the challenges that people with (multiple) protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities. 

Are you a confident communicator with the skills to lead and challenge stakeholders at all levels?

Have you got experience analysing complex information and then use your findings to influence a variety of audiences?

Are you able to think outside of the box to find solutions?

If so, we have an exciting opportunity, and we would love to hear from you!

We are looking for a Security and Resilience Risk Identification and Assessment Lead to join our Risk and Resilience Strategy team here in the Department for Transport.

This is an exciting position which will oversee the process of the civil contingency risk review for the Department and working wider across Government including on the National Security Risk Assessment; CONTEST counter-terrorism framework; undertaking capability assessments; and implementing the HMG Resilience Framework.

As a part of this team, you will work with teams across DfT, other government departments, and with academic and industry partners, to build the department’s resilience to future threats and hazards through effective risk management. These could range from state threats and terrorist incidents to natural hazards such as flooding and volcanic eruptions and understanding the impact of emerging technology on these risks. There will be some scope for individual tailoring of focus areas according to expertise and interest, and plenty of opportunity to expand your skills and knowledge, particularly in leadership.  

This role sits within the Transport Resilience and Response Directorate within DfT, which is home to the Transport Security Operations Centre (TSOC) Division. TSOC’s principal objective is to ensure the Department is to prepare for, mitigate and respond to a major incident(s) impacting the UK transport network, UK passengers and protecting wider UK Government interests. 

This role is ideal for individuals looking to take on a challenge and broaden their experience. There are likely to be opportunities to brief senior officials and Ministers and represent the Department at cross-Whitehall discussions.

Responsibilities include but are not limited to:

• Owning and developing the risk assessment process for civil contingency risks within DfT;
• Undertaking and supporting others to undertake qualitative and quantitative risk assessments as the functional subject matter expert;
• Overseeing the process of normalising different risk assessments to provide colleagues on a total risk picture which covers national security, natural hazards and many other areas;
• Developing and building relationships with analysis, science, research and policy teams, and with colleagues from across government and beyond, to provide the underpinning evidence base for the team’s work and to advice colleagues on findings from the risks assessments;
• Working with the Intelligence and Threats team, Catastrophic Contingency Planning team, Training and Exercising, and Operational Response to embed the findings of the risk assessment into the wider resilience and crisis management work of the Department;
• Acting on behalf of / representing Head of Risk and Resilience Strategy, e.g. at management meetings, cross-Whitehall and external meetings.

For further information please see the role profile attached.

About you

To thrive in this role, you will be a motivated and highly organised individual, able to problem-solve, demonstrates analytical experience and can communicate complex subject matter to a variety of audiences.

You will need to be able to work at pace and happy to work in an environment where roles need to be flexible at times. You also need to be confident at communicating with peers, seniors and key stakeholders within the DfT family and in other government departments, as you are likely to be the resident expert in the areas you cover.

You will need to be able to get to grips with new subject areas quickly and be thorough and methodical in your approach.

Additional Information 

There may be the opportunity for some international travel, but this is not a requirement.

A minimum of 40% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance. 

TSOC plays a crucial role in the Department’s emergency response mechanisms. You therefore may be required to participate in the Department’s response to a security or civil contingencies incident that exceeds the Operational Response team’s capacity. This may include out of hours working on occasion, but we will make every effort to allow for your personal circumstances.

The role requires DV clearance however candidates can onboard with SC Clearance and undergo DV whilst in post. Should the successful candidate not obtain DV then there will be a requirement to be re-deployed to an alternative post should a position be available.

We’ll assess you against these behaviours during the selection process:

• Working Together
• Communicating and Influencing
• Making Effective Decisions
• Seeing the Big Picture

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it’s like working at the Department for Transport .

HMNB Devonport, Plymouth

His Majesty’s Naval Base Devonport (HMNBD) and the wider site has evolved over the past 300 years to become one of the largest Naval Bases of its kind in Western Europe and is today, a key Defence strategic asset as a Main Operating and Support Base for the Royal Navy.  The wider Devonport site is characterised as a Base, Barracks, Port and Dockyard.

The Naval Base Commander Devonport (NBCD) is responsible for providing a World Class, Secure, Safe, Integrated Operating and Support Base for the Royal Navy; his Mission is supporting the Royal Navy world-wide from the wider Devonport site.  Devonport is home to the Devonport Flotilla and is a Centre of Deep Maintenance for Surface Ships and Submarines, providing a unique contribution to the Royal Navy’s main outputs.

This is an exciting opportunity to join the Security Team at HMNB Devonport, the team is responsible for the design, implementation and assurance of site security in order to protect and defend the site’s people, assets and information.

The job is varied, challenging and busy and is set within a site with a bright future, in a specialist area of importance and potential growth. This Post will have line management responsibility of one Administrative Officer (AO) within the department. 

The Naval Base Security supports flexible working within policy and there are opportunities to work from home, to be agreed by Line Managers.  

This position is advertised at 37 hours per week. 

To support the delivery of a comprehensive Cyber Security strategy and assurance programme for HMNB Devonport under the direction and guidance of the overarching frameworks provided by Navy Command and the Defence Nuclear Security Regulator.

Undertake a Cyber Security assurance programme to ensure Naval Base (NB) IT systems and information is adequately protected by security measures that are proportional and effective against the full range of credible postulated threats.

Manage the Information Protection Zone policy at HMNB Devonport in accordance with JSP440.

Monitor the proposed procurement; installation; re-siting; or disposal of Information Systems and Operational Technology in the NB and consult with the appropriate authorities at an early stage to ensure security risks are adequately assessed, and risk mitigation measures agree.

Oversee a baseline understanding of all IT and Communications Systems across HMNB Devonport to ensure minimum security requirements are applied as defined by JSP440, related JSPs, and Navy Command Policy.

Provide Cyber and Information security policy advice to Naval Base personnel through appropriate channels of communication.

Assist in the co-ordination of Cyber vulnerability assessments through a programme of cyber exercises, Navy Command Threat/Vulnerability Assessments (TVA) including technical surveillance counter measures to inform Naval Base Risk Management processes and counter intelligence activity.

To provide planning towards and take action in satisfying the Defence Nuclear Security Regulators assurance outputs including recommendations and actions within the areas of Information and Cyber Security on the Naval Base.

Where appropriate report and investigate Cyber and Information security infringements, breaches and vulnerabilities so that an auditable trail of security incidents exists in liaison with Navy WARP, Joint Security Co-Ordination Centre (JSyCC), Base Security Organisation (BSyO) and Unit ITSO’s (UITSOs) to ensure appropriate remedial action.

We’ll assess you against these behaviours during the selection process:

• Delivering at Pace
• Leadership
• Making Effective Decisions
• Changing and Improving
• Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

• Delivering at Pace

We’ll assess you against these technical skills during the selection process:

• Security Functional Competences – Generalist (Awareness)
• Physical & Operational (Awareness)

Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• 25 days annual leave rising to 30 days upon completion of 5 years’ service
• A Civil Service pension with an average employer contribution of 27%

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

RAF Wyton

Cyber security plays an integral role in protecting the UK against external and internal threats, acting as a deterrence to ensure that our Armed Forces have the strong cyber defences they need.

The Cyber Defence and Risk (CyDR) team is at the forefront of Cyber Security and Information Technology within Defence and is responsible for enabling Defence through the provision of specialist assurance and cyber security services across UK Defence, including industry partners, other Government Departments and our international allies. Services provided by CyDR include:

• MOD defensive cyber strategy development
• Development of cyber security policy
• Managing and driving mitigation of Departmental cyber risk
• Security assurance and accreditation support and advice

CyDR sits within the Defence Digital team who provide digital and technology services to our Armed Forces. Defence Digital operates at scale, with an annual budget in excess of £2Bn and a diverse team of 2,500 colleagues, it aims to make our Armed Forces some of the most technologically advanced in the world.

With a fantastic growing team of military and civilian staff operating across the UK, it is a great time to be a cyber security professional in the Ministry of Defence.

If you can see yourself contributing to the world of CyDR the next chapter of your career may be with us!

This position is advertised at 37 hours per week.

The Security Clearance Officer position sits within the Operations Team in the CyDR Directorate. We are a small, highly specialised team that provides clearance information for CyDR Wyton personnel for visits to national and international locations and for the administration, verification, and transmission of Non-Operational Overseas security clearances worldwide, for Service and Civilian personnel, up to and including ministerial level.

Comprehensive training will be provided, including an initial 2-day course in Bedfordshire. We don’t expect you to know everything but you’ll need the passion and motivation to learn, allowing us to support your continuous professional development.

Our commitment to your development is fundamental at Defence Digital. We will provide as many learning opportunities as we can, allowing you to gain industry recognised qualifications, as well as in-house training, within your field and beyond. We’ll support your development within the role from day 1.

We also provide great benefits including flexible working, a generous leave allowance, a wide range of great discount services and a market-leading Civil Service pension.

Responsibilities will include:

• Protect the integrity of the secure clearance area in accordance with MOD policy.
• Produce local standing orders in according with MOD policy and procedures.
• Complete security inductions and de-inductions for CyDR personnel.

• Provide management information to support queries and outputs to internal/external stakeholders.
• The monitoring of the administration, verification, and transmission of Non-Operational Overseas Clearances worldwide for Service and Civilian personnel, up to and including ministerial level.
• The monitoring and maintaining of two security clearance databases for all RAF and civilian personnel.
• Provide support to the Operations Team as directed by the Operations Manager.

If you have the following skills and experience, we would love to hear from you!

• Experience or knowledge of handling, storing, recording or documenting information.
• Excellent communication skills, both written and verbal.
• Able to build and maintain strong working relationships.
• The ability to quickly assess information and make credible recommendations at pace.
• Able to prioritise, support a team and work independently when needed.
• The motivation and desire to learn.

Dependent on the business need, there may be a requirement to travel to meetings within the UK.

This position is open to sole UK nationals only

We’ll assess you against these behaviours during the selection process:

• Leadership
• Managing a Quality Service
• Working Together
• Making Effective Decisions
• Delivering at Pace

Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• An environment with flexible working options
• A culture encouraging inclusion and diversity
• 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
• Ability to roll over up to 10 days annual leave per year
• In addition to 8 public holidays per year you will also receive leave for HM The King’s birthday
• Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
• Special Paid Leave for volunteering up to 6 days a year
• Enhanced parental and adoption leave
• Employee Assistance Programme to support your wellbeing
• Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club and Gyms
• A highly competitive pension scheme.
Discover my benefits for more information

Learning & Development

In Defence Digital we have a strong learning and development ethos, supporting you to fulfil your potential by providing –

• Learning and development tailored to your role
• Professional and Personal Development of skills
• Access to thousands of training courses through Civil Service Learning, some free or paid by MOD
• Ability to obtain industry recognised qualifications supported by MOD

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please Note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Chicksands, East of England, SG17 5PR

An exciting opportunity exists to join the Defence Intelligence Training Group, within Defence Intelligence (DI). You will be part of a specialised team providing vital training to develop the foundational skills of our analysts, who underpin all of the work that DI undertake, supporting policy and decision-making at the heart of the Ministry of Defence (MoD) and the cross government national security community.

In addition to delivering the existing course material, you will have the opportunity to support the development and continuous improvement of the training to ensure the course meets current and future requirements. Within resource, the trainers may also be required to deliver other intelligence training in the wider Defence Intelligence training enterprise. Delivery of the course will initially be to other Civil Servants new to the field of intelligence, but future aspirations involve providing training to military personnel from Army, Navy and RAF moving into the intelligence community.

This position is advertised at 37 hours per week.

The role will be part of a 3-person team that regularly delivers the foundation training required for personnel from a variety of backgrounds, who will then go on to deliver intelligence output once qualified. The course will be a blend of online and classroom-based learning, which you deliver and manage to meet specified training objectives.

Your teaching and mentoring will enable trainees to develop a strong foundation of understanding that will enable them to flourish in the intelligence community to support the wider defence enterprise. 

Although intelligence experience is essential, you will be provided with all the required course material to digest and understand prior to delivery of your first course. You will also receive support from experienced intelligence professionals as you become familiar with the role and throughout your time in the community.

When successful a candidate will receive all required training for the role including undertaking the existing course, the Defence Trainer Course, Open Source Intelligence Training, Health and Safety and Care of Trainees (safeguarding).

There are some opportunities for hybrid working in the role, but applicants must be aware that face to face delivery in the classroom is a crucial part of the course for which the instructors must be available for. Specific working patterns and schedules can be discussed once an applicant is successful.

Training and Education within Defence Intelligence is currently part of a wider transformation; to ensure personnel are being taught using modern and effective teaching methods and resources. The Fundamentals course has recently undergone a restructure to optimise output for all services and is the ‘flagship’ course, to demonstrate the vision of modernising and optimising training and education. The course allows attendees to gain insight of the intelligence cycle, collection and management of intelligence materials via a variety of sources, such as cyber and open-source materials.

In DI we believe your unique experiences, view and understanding of the world could provide a vital perspective and contribution to our work. We recognise that great minds do not think alike and are striving to increase our diversity representation at all levels. As an equal opportunity employer, we hire, train and promote people based on merit and aspire to create an inclusive workplace free of discrimination. All job adverts in DI are subject to fair and open competition.

Responsibilities

Some of the responsibilities for this role include: 

• Deliver training through a ‘blended’ approach of face-to-face and online learning

• Coach, mentor and encourage trainees in accordance with the Defence Intelligence Training Group requirements and standards

• Provide technical delivery support to virtual training interventions

• Ensure all training documentation is consistent with the Training Requirements Authority standards

• Monitor course evaluation data to recommend continuous improvement actions

• Develop the course to meet the standards set by the Training Requirements Authority
  
  
• Spend time with the intelligence community to better understand the application of the taught material in the workplace
  
  
• Conduct your own continuous professional development to ensure you meet the mandated Defence Trainer standards

What are we looking for?

A motivated individual who enjoys developing people and ensuring they fulfil their potential. Experience as a Defence Trainer and working within a military training environment is desirable and an understanding of the Defence Systems Approach to Training (DSAT) will mean a quicker understanding of the wider training environment. Due to the nature of the role previous experience in the intelligence community is essential, to ensure understanding of the methodologies being taught and credibility as an instructor. However, this experience does not necessarily have to be in the MoD and candidates who can demonstrate intelligence experience in other organisations such as Police, other government departments or commercial environments will also be considered.

Essential 

• Experience within the field of Intelligence (government, military, police or commercial)
• Level 3 Diploma in Education & Training (or equivalent) or willing to complete the qualification
• Excellent presentation and communication skills to deliver complex content to course attendees
• Ability to comply with educational standards set by the MoD, OFSTED, and professional standards set by an institution
• Ability to prioritise, work under pressure and meet strict deadlines e.g. Marking deadlines, producing internal and external verification evidence.
• Proficient in the use of MS Office software

Desirable

• Experience as an intelligence analyst in the MoD
• Experience as a Defence Trainer and working within a military training
• An understanding of the Defence Systems Approach to Training (DSAT)
• Experience of safeguarding and working with people in a learning environment to meet the needs of individuals holistically
• A proven record of teaching and assessment and ability to reflect and innovate methods of teaching and course material

Experience of safeguarding and working with people in a learning environment to meet the needs of individuals holistically

We’ll assess you against these behaviours during the selection process:

• Leadership
• Communicating and Influencing
• Working Together
• Developing Self and Others

Alongside your salary of £35,290, Ministry of Defence contributes £9,528 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We offer a range of excellent benefits including but not limited to the following:

• Eligible to join the Civil Service Pension Scheme with an average employer contribution of 27%
• Leave entitlement – 25-day annual leave allowance per year increasing by 1 day per year (maximum 30 days per year). In addition, 8 statutory Bank Holidays and 1 privilege day per year.  Professional Development. We are committed to your continued professional and personal development with learning as one of our core values
• Health and well-being. Use of exceptional gymnasium facilities, and access to a range of wellbeing resources to support mental and physical health
• Access to DI’s workplace mentoring service
• We also offer a range of family-friendly benefits, for example enhanced maternity, paternity, and adoption leave
• Special Paid Leave to volunteer up to 6 days a year
• DI aspires to be an exemplar equal opportunity employer creating a workplace which values diversity and is free from any form of unfair discrimination
• Some opportunities for hybrid working

The post does not offer relocation expenses.

External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.

Please note: Expenses incurred for travel to interviews will not be reimbursed.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/

The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.

MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.

Glasgow, London, Manchester

Cabinet Office Security & Resilience Team

The Cabinet Office Security & Resilience Team is the departmental hub for implementing Security policy within  the Cabinet Office. Its remit covers providing advice and guidance to Business Units and individuals through to acting as the central focus for wider security policy issues affecting the entire department.

The CO Security & Resilience Team is responsible for managing the overall security posture of the department, providing advice to staff and operational incident response to security related incidents. The team is responsible for the protection of our people, sites and infrastructure from a range of complex and challenging threats, ranging from protesters through to counter-intelligence issues.

The Personnel Security team handles all aspects of people related security in the department. This includes delivery of security training, management of complex personnel security issues, handling ongoing incidents and investigations, and acting as the departmental lead for all personnel security related matters.

Reporting to the Cabinet Office Head of Personnel Security. The role of the Personnel Security support is to ensure established resources and processes are used to manage and maintain operational routines to mitigate personnel security incidents. Providing efficient and effective administration as well as assistance to the wider security team to ensure the successful mitigation of security risks.

Your duties and responsibilities:

As the Personnel/Incident Security Support you will: 

• Act as the first point of contact for customers of the Security team through the day to day management of the Security inbox. 
• Act as the focal point for a wide range of Security questions.
• Ensure compliance to local security operations, policy, and procedures.
• Collate and communicate necessary policies, procedures and threat information ensuring timely Cabinet Office communications via an Intranet site and established networks. 
• Act as point of contact with Government Security Group on communication campaigns ensuring CO compliance and integration.
• Champion learning and development.
• Process management information and consolidate agreed key performance indicators.
• Work closely with the departmental vetting team to confirm if staff joining the department ahead of clearance transfer can be provided with ICT and  building access.
• In conjunction with the CO Vetting team advise staff on any queries or issues they may have regarding how National Security Vetting (NSV) arrangements are undertaken in the Cabinet Office and in particular on any associated nationality and/or other eligibility requirements. 
• Provide advice to own line management and wider team on any issues and possible potential methods of resolution.
• Provide security advice to staff when travelling overseas.
• Work with colleagues in the Security Team and elsewhere (including externally) on the identification of physical and personal security risks and how these can be mitigated and then work with colleagues in the formulation, design and delivery of on-going publicity and information awareness.
• Provide cover for the team’s operational support requirements during periods of absence or very high activity.
• Draft replies to Parliamentary Questions, Freedom of Information requests, Official correspondence, and other matters concerning the post holder’s area of responsibility.

Essential Skills / Experience

• An awareness of or willingness to learn about relevant legal, legislative and professional knowledge of working within a security environment.
• Strong communication and problem solving skills.
• Strong organisational skills.
• An understanding or willingness to learn about protective security practices.
• A proven capability of delivery by working with others. 
• High level of confidentiality.
• confidence and assertiveness.
• Understands the relevant  importance of issues and makes judgements on dealing with the urgent, versus the important.
• mature and grounded confidence in the presence of senior people, responding in an appropriate manner to criticism and remaining optimistic in the face of obstacles.

Desirable Skills / Experience

• An understanding of the local and macro threat environment to government and its people.
• Experience of forging strong relationships with key stakeholders.
• Experience of working in partnership with a range of cross functional teams
• Ability to engage others at all levels and across all management units, by being credible and influential to stakeholders building relationships and consensus.
• A clear sense of ownership and an ability to follow through tenaciously to resolve issues.
• Set and pursue guidance without direction and able to manage workload and conflicting priorities – initialising and completing projects.
• The ability to investigate, analyse, and create insight from large amounts of disparate and often complex information and report back findings.
• Can simplify complex messages to deliver clear and concise verbal and written communications.
• Flexibility to take on a variety of tasks ranging from managing a unit by yourself to opening the post or unpacking boxes.
• Organisation and time management skills, to organise resources as well as your own time and, as you progress professionally, the time of others.
• Initiative and a creative approach to problem solving.
• Customer service skills and commercial awareness.
• A willingness to keep up to date with advances in technology and social media.

All staff are expected to work collaboratively as part of a team and to undertake other duties appropriate to their post’s grade and nature.

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Working Together

Alongside your salary of £27,750, Cabinet Office contributes £7,492 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

London

This role is an embed position where your home department will be the Department for Levelling Up, Housing and Communities (DLUHC) but you will spend three days a week as an embed working for the Home Office Analysis and Insight team, and two days working with the DLUHC team. This is a unique opportunity where you will get intelligence assessment experience with the Home Office and policy experience with DLUHC. You will draw on your experience with the Home Office, specifically their intelligence and analytical capability, and use this to drive policy to tackle integration and extremism issues in UK communities for DLUHC.

Department for Levelling Up, Housing and Communities

The Communities and Integration Directorate sits at the heart of the Government’s aim to level up opportunities for everyone and deliver DLUHC’s goal to establish socially and economically stronger communities. The Directorate leads on supporting communities, reducing inequality, tackling social harms and bringing people together. Working with local partners and other parts of the Government, we are focused on a number of priorities, including: • Promoting greater understanding between faith communities and others,

• Delivering race equality and levelling up opportunity through our work with Windrush communities

• Pioneering integration and social cohesion work • Tackling hate crime, community tensions and religious hatred

• Promoting societal resilience

• Developing a transformative programme of anti-extremism work including use of data and evidence gathering, responding to incidents of civil unrest, and supporting communities to recover from terrorist or extremist events

• Support local community spaces including parks and greenspaces

• Ensuring that public bodies function as a shared space for all and focus on their core purpose rather than take partisan stances that undermine community cohesion Some of the issues the directorate work on can be challenging for communities and our stakeholders.

The role being advertised sits in the Societal Resilience and Anti-Extremism division.

This role will develop the department’s extremism analysis capability that will evidence and underpin where we dedicate our resource to tackling impacts of extremism on communities and the integration agenda. This work will require an analytical mindset and a keen interest in policy’s interaction with analysis.

Home Office

Home Office Analysis and Insight (HSAI) is a multi-disciplinary team which consists of economists, statisticians, social researchers, operational research, and intelligence assessment. It provides cross-cutting and expert analysis, research, and evaluation to advise and support decisions made by the Homeland Security Group (HSG). HSG unities capabilities and expertise to deliver better outcomes from the UK’s response to the most serious domestic threats – Terrorism, Cyber, State Threats and Economic Crime. As part of HSAI’s remit, a core focus is to support the delivery of HSG’s Prevent Strategy, which tackles causes of radicalisation and supports people at risk of joining extremist groups and carrying out terrorist activity. In doing so, HSAI works closely with other analytical partners across Whitehall in counter extremism, counterterrorism, and related fields.

Intelligence analysts in HSAI provide intelligence assessments on tactical and strategic trends and patterns in relation to actors who present a risk of radicalising others but operate below the TACT threshold, but also those that seek to divide communities and cause community tensions. They provide assessments on topics across various extremist ideologies, including Islamist (political and non-political forms), Extreme Right Wing, and Pro-Khalistan in order to assist and advise operational and policy partners. They also lead on due diligence reports to support funding and engagement decision-making for senior officials.

Role holders will develop significant subject matter expertise on various elements of the sub-TACT landscape and beyond, and work with experts from across HMG such as the FCDO, Commission for Countering Extremism (CCE) and Joint Terrorism Analysis Centre (JTAC). The team regularly work on fast-paced, high priority tasks that have immediate impact which is particularly exciting. No two days are the same. Given the range of work, the role is an excellent opportunity for someone with little experience in the field, to come in and learn and develop from working alongside subject matter authorities.

This post is ideally for analysts who are currently working in or have previously worked in an intelligence or research and analysis role, though we will consider other relevant experiences. The applicant should also ideally have an interest in policy formulation, though specific experience in policy is not required

We particularly welcome candidates from an ethnic minority background and other underrepresented groups to apply, as we work to continually improve our ability to represent the places and communities we support through our work

The successful candidate will be responsible for:

· Supporting a mixture of intelligence assessment products on radicalisation and extremism, working closely with analysts across Home Office, DLUHC and other relevant teams across the system

· Undertaking research by using a wide range of sources including intelligence products from across the community, open source, frontline practitioners such as Prevent Co-ordinators and academics.

· Conducting policy analysis, supporting the development of policy responses to extremism’s threat to integration

· Delivering regular due diligence reporting to advise government engagement and funding decisions. Particularly project management of due diligence commissions from DLUHC with oversight from HO and DLUHC leads on due diligence.

· Ensuring the above-mentioned products are delivered to the highest quality, often at pace and to short deadlines.

· Presenting and community analytical findings clearly to a range of customers and developing knowledge on extremism and radicalisation from which HMG partners can draw from.

Essential criteria

· Current or previous experience in undertaking complex research using a wide range of sources which includes understanding and accounting for the strengths and weaknesses of sources.

· Excellent analytical and problem structuring skills plus application of analytical thinking and techniques to assess large amounts of information.

· Evidence of managing competing priorities and delivering to short deadlines.

· Evidence of strong written and verbal communication skills (in particular writing reports such as submissions and assessments).

· Ability to work in a team in a hybrid environment as well as using your own initiative.

Desirable criteria:

· Experience in conducting research in extremism, terrorism, or international affairs.

· Experience of working in Whitehall on CE, CT or communities intelligence analysis.

· Experience of forming analytical conclusions and making recommendations with incomplete evidence.

· Knowledge of extremist ideologies and the process of radicalisation into extremism.

· Experience of navigating the interaction between policy and analysis

 – Experience within government intelligence is not necessary, but you should be willing to learn.

Important information:

· The successful applicant will be required to hold or initially gain Security Clearance (SC) level before taking up the post. Once in post, applicants will be required to upgrade to Developed Vetting (DV) clearance level if not already held.

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Making Effective Decisions
• Working Together
• Delivering at Pace

Alongside your salary of £35,400, Department for Levelling Up, Housing and Communities contributes £9,558 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

London

The Prime Minister’s Office enables the Prime Minister to deliver the Government’s overall priorities and to communicate the Government’s policies to Parliament, the public and international audiences. From the Policy Unit and Press Office, Switchboard and Custodians, to the Events & Visits team and the world class Private Office Support team; the diverse Downing Street teams draws on varied expertise from across the Civil Service and beyond. The teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work.

We are recruiting a Senior Cyber Security Engineer to work in our busy, fast paced, highly motivated technical Service Delivery team in the heart of Government.

As well as taking part in interesting and ever-changing work where no two days are the same, you’ll be working in a team that is supportive and inclusive. It consists of colleagues from various technical and business backgrounds who take pride in being able to pull together to get the work completed. Your opinion will be valued and listened to and you will have the chance to help contribute to the strategic direction of future cyber security services. We offer relevant training opportunities alongside support from expert colleagues.

This post reports to the Head of No10 IT Service Delivery, you will be responsible for designing, implementing, and maintaining robust security measures to protect our systems, networks and data from cyber threats.  You will work to identify vulnerabilities, help to develop strategies to mitigate risks, and ensure compliance with relevant security standards and regulations.

You’ll have the chance to get involved in a wide range of projects, some of which may be outside of your day-to-day responsibilities, to broaden your technical skills.   

You’ll also be part of an on-call rota providing out of hours support by phone or in person to our users, so will ideally have some first line support experience.

Key Responsibilities:

The main responsibilities of the role include but are not limited to:

• Proactively monitoring and analysing security logs, events, and alerts to detect and respond to potential security incidents in a timely manner.
• Continuously developing and managing the SIEM solution, along with drafting playbooks in a proactive and effective manner.
• Managing and maintaining security infrastructure, including firewalls, intrusion detection/prevention systems, anti-malware solutions, and other security tools.
• Leading standard incident response efforts, including investigation, containment, and recovery, and provide guidance to others in the Service Delivery team.
• Performing risk assessments for requests for new applications and services to ensure they comply with our security policy.
• Collaborating with cross-functional teams to integrate security controls and best practices into the development and deployment of new systems, applications, and technologies.
• Keeping up to date with the latest cyber security threats, trends, and technologies, and proactively recommend improvements to our security posture.
• Support in the procurement and management of services and equipment.
• Support the Head of No10 IT Service Delivery to deliver projects to meet business requirements on time and within budget. From procurement to the delivery of the service.
• Participating in being on an on-call rota.
• Plus, many more ad hoc technical, commercial and business activities required in support of team’s work.

Like most businesses, we need to maintain and protect our services 24/7, therefore there will be a requirement to work out of hours at times.  Where possible, this will be planned work but there will be a small number of unexpected times. Overtime is paid for out of hours work.

You will be a part of the team “out of hours” on-call rota for which an allowance will be paid.  This rota includes weekday evenings and nights, weekends and public holidays. 

There may be the occasional need to work at remote sites as part of this role. There may also be an opportunity for national or international travel depending on business needs that may include staying overnight for several days.

Because of this, you must have a:

• UK passport
• A full valid UK driving licence

As part of your initial training, you will spend the first three months working with our IT Service Desk team.  This will give you an insight into the services and support we provide to our users in No10.  The knowledge you build during this time will allow you to better support users when you go on to the out of hours on-call rota.

To be successful in this role, you must have the following essential experience and skills:

• Proven experience in a similar role, with a focus on designing and implementing security controls in complex environments.
• Strong working knowledge of network security principles, protocols, and technologies, including firewalls, VPNs, IDS/IPS, SIEM, and endpoint protection.
• Full proficiency with Microsoft security technologies.
• Experience with industry standard security assessment tools, vulnerability scanning, and penetration testing methodologies.
• Experience of securing desktop and mobile devices.
• A good working knowledge of cybersecurity legislation, standards, best practice and processes.
• Excellent written and verbal communication, with the ability to convey complex security concepts to non-technical stakeholders.
• Excellent analytical, problem-solving ability using good judgement to make risk-based decisions on high profile and complex issues at pace.
• Practical working knowledge of the following technologies: Windows, iOS, macOS, iPadOS, Microsoft Office 365.

You will have or be prepared to work towards gaining the following qualifications/skills as part of your professional development:

• Certifications from a recognised body in Digital Security e.g., GIAC, ISC2, BCS, CompTIA

The following experience and skills are desirable in this role:

• Recognised higher education in an IT related area with preference for those held in Cyber Security relevant for this role.
• Familiarity with legislation pertaining to Government/Public Sector IT.
• Knowledge of cyber risk and controls frameworks, such as NIST, ISO27001, COBIT, BS EN 31111, Cyber Essentials, Cyber Defence Controls, Cloud Principles, and general NCSC guidelines.
• Experience of common threat analysis models and frameworks such as MITRE ATT&CK, Cyber Kill Chain, Diamond Model etc.
• Experience in vulnerability research, malware analysis or exploit investigation.
• First line support experience supporting Windows and Mac devices, iPhones, Microsoft Office 365 and printing services.

If you already hold any qualifications relevant to this role, please note these on your CV.

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Communicating and Influencing
• Making Effective Decisions
• Delivering at Pace

We’ll assess you against these technical skills during the selection process:

• Cyber technical questions

Alongside your salary of £44,500, Cabinet Office contributes £12,015 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

London

The Prime Minister’s Office enables the Prime Minister to deliver the Government’s overall priorities and to communicate the Government’s policies to Parliament, the public and international audiences. From the Policy Unit and Press Office, Switchboard and Custodians, to the Events & Visits team and the world class Private Office Support team; the diverse Downing Street teams draws on varied expertise from across the Civil Service and beyond. The teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work.

We are recruiting for a Senior Network Operations Engineer within our busy, fast paced, highly motivated technical Service Delivery team in the heart of Government.  

As well as taking part in interesting and ever-changing work where no two days are the same, you’ll be working in an environment that is supportive and inclusive. The team consists of colleagues from various technical and business backgrounds who pull together to get the work completed. Your opinion will be valued and listened to and you will have the chance to help contribute to the strategic direction of future architecture of the No10 IT network. We offer relevant training opportunities alongside support from expert colleagues.  

Reporting to the Head of No10 IT Service Delivery, you will lead on the design and maintenance of the No10 network infrastructure and services. Using your problem solving and analytical skills, you will investigate and resolve network hardware and software problems ensuring any issues are resolved at pace.

As the team works on bringing new services and applications to our users, you will be a part of those projects and will be responsible for designing, procuring, and deploying the network infrastructure elements required to achieve the business requirements of the organisation.

In our small team, you’ll have the chance to get involved in a wide range of projects, some of which may be outside of your day-to-day responsibilities, which will enable you to broaden your technical skills.    

You’ll also be part of the team on-call rota providing out of hours support by phone or in person to our users, so will ideally have some first line support experience.

Key Responsibilities:

–         Management of network infrastructure and devices including switches, routers, firewalls and load balancers.

–         Monitoring network performance and ensuring system availability and reliability.

–         Ensuring the system remains secure by implementing best practices and procedures.

–         Designing, procuring, implementing, and fully documenting new solutions and improving resilience of the current environment.

–         Dealing with network incidents, performing failover operations, and managing the resolutions of faults, working with third parties where necessary.

–         Progressing continual service improvement by looking at new technologies, identifying gaps in existing services and how these could be bridged to help drive the roadmap for the team.

–         Assisting with the delivery of projects in the wider Service Delivery team, focusing on the network infrastructure element of the project.

–         Supporting the Head of No10 IT Service Delivery to deliver projects to meet business requirements on time and within budget, from procurement to the delivery of the service.

Daily actives will include:

–         Investigating faults in systems, processes and services, and advise on the implementation of appropriate solutions and preventative measures.

–         Performing network maintenance and system upgrades including service packs, patches, hot fixes and security configurations.

–         Supporting and administering firewalls.

–         Support in the procurement and management of services and equipment.

–         Keeping up to date with new practices and innovation in technologies to make recommendations which could improve system performance, security, and reliability.

–         Participating in being on an on-call rota.

–         Plus, many more ad hoc technical, commercial and business activities required in support of team’s work.

Like most businesses, we need to maintain our services 24/7, therefore there will be a requirement to work out of hours.  Where possible, this will be identified with you before the need arises and you will be compensated for out of hours working. 

You will also be required to participate in an out of hours on-call rota for which an allowance will be paid.  This rota includes weekday evenings and nights, weekends and public holidays. 

There may be the occasional need to work at remote sites as part of this role. There may also be an opportunity for national or international travel depending on business needs that may include staying overnight for several days.  

Because of this, you must have a:

–         UK passport

–         A full valid UK driving licence

As part of your initial training, you will spend the first three months working with our IT Service Desk team.  This will give you an insight into the services and support we provide to our users in No10.  The knowledge you build during this time will allow you to better support users when you go on to the out of hours on-call rota.

To be successful in this role, you will have the following essential experience and skills:

• Proven technical experience in server and network administration in large enterprise environments.
• Expert knowledge on LAN/WAN/VLAN, TCP/IP, UDP, networking infrastructure and firewalls.
• In-depth understanding of communication and routing protocols (e.g., BGP, OSPF).
• Experience of working with optical technologies.
• Strong knowledge of industry best practices related to IT infrastructure and security.
• Hands-on experience of working with network devices (routers, switches, firewalls, load balancers).
• Firewall configuration and support including traffic flow, dynamic routing & log analysis.
• Experience of network and hardware troubleshooting, root cause analysis and resolution.
• Excellent written and verbal communication skills, with the ability to convey complex technology concepts to non-technical stakeholders.
• Excellent problem-solving ability using good judgement to make risk-based decisions on high profile and complex issues at pace. 
• Practical working knowledge of the following technologies: Windows, iOS, macOS, iPadOS, Microsoft Office 365.
• CCNP or JNCIS-SP/JNCIP-SP certifications or equivalent.

 The following experience and skills are desirable in this role:

• Recognised higher education in an IT related area.
• Security qualifications.
• Familiarity with legislation pertaining to Government/Public Sector IT.
• First line support experience supporting Windows and Mac devices, iPhones, Microsoft Office 365 and printing services.

Please include on your CV any qualifications you have that are relevant to this role

CCNP or JNCIS-SP/JNCIP-SP certifications or equivalent.

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Communicating and Influencing
• Making Effective Decisions
• Delivering at Pace

We’ll assess you against these technical skills during the selection process:

• Network technical questions

Alongside your salary of £44,500, Cabinet Office contributes £12,015 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role.
• An environment with flexible working options.
• A culture encouraging inclusion and diversity.
• A Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
• A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.