Location
About the job
Job summary
The Head Office Safety, Security and Business Resilience (SSBR) Team are based in MOD Main Building, London. Its role is to ensure that MOD Main Building continues to operate in all foreseeable circumstances. The team works alongside key stakeholders to delivery its primary objective and provides advice to Head Office on Safety, Security and Resilience matters.
This position is advertised at 37 hours per week.
Job description
We are looking for an enthusiastic and organised individual to fill the role of Head Office Business Resilience Ops lead in MOD Head Office. This is an exciting, high-profile role which works across the Head Office estate. The office is a busy, fun, and supportive environment. the post holder will be required to be flexible to delivery a mixture of operational delivery functions alongside ensuring compliance with departmental resilience processes.
You will be required to establish and maintain a close working relationship with the Defence Infrastructure Organisation and Private Finance Initiative colleagues who provide the hard and soft facilities management /infrastructure works for Main Building.
You will be required to engage and respond to all operational resilience incidents including assessing the impact on the building for planned maintenance works. You will be required to provide proportionate risk-based advice to the Principal Security Advisor, Deputy Head and Head of Establishment to drive forward the right outcomes for Head Office. You will also be responsible for providing support to critical incidents and disruptions to Main Building and its business units. You will act as administration support to the Incident Management Command Group (IMCG) and cohere any lessons learned.
You will work closely with the Directorate of Security and Resilience (DSR) to ensure Head Office continues to remain aligned with Joint Service Publication on Resilience matters and work with Business Resilience leads across Head Office to ensure they remain aligned with policy. You will also ensure that any policy changes impacting the PFI contract are communicated to Defence Infrastructure Organisation and the PFI. The post-holder will produce management information (MI) regarding business resilience assurance across the Head Office estate.
During FY23/24 and into FY24/25, you will also contribute to the development of the Head Office Resilience Improvement plan aimed to increase the assurance of Business Resilience within Head Office.
As part of the resilience planning for MOD Main Building, you will liaise closely with the Top Office Group and be required to brief Private Office colleagues and be proactive in building a strong resilience culture within Head Office.
The post itself is a flexible resource and works across the other pillars within the Safety, Security and Business Resilience team. You may be called upon to support other areas of work where there is a demand and need for support e.g., providing support to cover to the Pass Office or acting as secretariat for Safety and Security meetings.
Responsibilities
To drive forward operational resilience incidents within Main Building, considering risks and issues and cohering and applying lessons learned.
To support in the management resilience risks for Head Office and to maintain awareness of the risks and impacts to the establishment.
Provision of resilience advice and guidance to Head Office, ensuring alignment with Departmental policy including the production of Business Resilience and Continuity Planning management information (MI).
Contribute to the development of the Head Office Resilience Improvement Plan, including raising the profile of resilience and continuity training to improve Business Resilience culture within Head Office.
Secretariat of the Head Office Security and Resilience Working Group.
To provide high level briefings to Op staff on measures and plans in place and to work with crisis teams to ensure awareness is maintained.
Agile resource working across all areas of Safety, Security and Business Resilience (SSBR) team priorities where required.
The post holder will be expected to join the on-call duty officer team to share out of hours cover and to respond when called. This additional role attracts an On Call Allowance and potential for overtime / disturbance allowances when issues arise.
Person specification
Working as the Head Office Business Resilience Ops requires:
- Self-starters who are comfortable working independently in a fast-paced but interesting environment.
- People with excellent interpersonal skills, able to express themselves clearly and engage with a diverse set of stakeholders to ensure that Head Office resilience and continuity measures and priorities are met.
- People with sound judgement and analytical skills, able to take information and draw out pertinent data points and trends and to confidently highlight those concisely.
- People who themselves are resilient, able to oversee their own work and prioritise against challenges, with a good instinct and agile to seek direction where required.
- Individuals who are highly organised and able to establish a close working relationship with a wide range of contacts, inside and outside of the department.
- A sense of fun and a willingness to help colleagues and to support a great team ethos within the section and across the business.
Essential Skills and Experience
Experience of working in operational delivery function or managing / working on business continuity or security issues and risk management.
Desirable Skills and Experience
Membership of Business Continuity Institute
Risk Management Qualifications
Behaviours
We’ll assess you against these behaviours during the selection process:
- Changing and Improving
- Making Effective Decisions
- Communicating and Influencing
- Working Together
- Managing a Quality Service
- Delivering at Pace
- Leadership
Benefits
- Attracts London Weighting – Currently £3,000
- Access to subsidised on site restaurant
- Access to free on site gym
- Access to an on site creche
- Performance Related In Year Rewards and Thank You Scheme
- Civil Service Discount Schemes – Defence Discount Service
- Access to Cycle to Work Scheme
- Season Ticket Advance Loans Scheme
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- Access to over 60 Employee Staff Networks
- A Civil Service pension with an average employer contribution of 27%
The post does not offer relocation expenses.
External recruits who join the MOD who are new to the Civil Service will be subject to a six-month probation period.
Please Note: Expenses incurred for travel to interviews will not be reimbursed.
Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.
Any move to MOD from another employer will mean you can no longer access childcare vouchers. This includes moves between government departments. You may however be eligible for other government schemes, including Tax-Free Childcare. Determine your eligibility at https://www.childcarechoices.gov.uk/.
The Ministry of Defence is committed to providing a safe and healthy working environment for its staff which includes educating them on the benefits of not smoking, protecting them from the harmful effects of second-hand smoke and supporting those who want to give up smoking. Under the Smoke-Free Working Environment policy, Smoking and the use of all tobacco products (including combustible and chewing tobacco products) will not be permitted anywhere in the Defence working environment however some exemptions are in place, please refer to local guidance. The policy is Whole Force and includes all Defence personnel, contractors, visitors and other non-MOD personnel. All applicants seeking, considering, or accepting employment with the Ministry of Defence should be aware of this policy and that it is already in place at a number of Defence Establishments.
MOD Recruitment Satisfaction Survey – we may contact you regarding your experience to help us improve our customer satisfaction. The survey is voluntary and anonymous. You may however be given the opportunity to provide additional information to help us improve our service which includes the collection of some personal data as defined by the United Kingdom General Data Protection Regulation (UK GDPR). The MOD Privacy Notice sets out how we will use your personal data and your rights.