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Investigator (Birmingham) & Investigator (York) (2 roles)

Multi-location from one of our FSA Offices (Belfast, Cardiff or York), or home based in the UK. Please be aware that this role can only be worked within the UK and not overseas. Regular travel to either Birmingham or York Office required (3/4 times per month). May also include travel across the UK and overseas, with occasional overnight stays required.

Job summary

The FSA is a non-ministerial department of over 1400 people. We play a critical role in protecting public health and consumers’ wider interests in food across England, Wales and Northern Ireland. Our vision is an important one – to drive change, delivering “food you can trust” and working towards a healthier and more sustainable food system.

The National Food Crime Unit (NFCU) provides the FSA’s law enforcement capability, seeking to create as hostile an environment as possible for those seeking to involve themselves in food crime in the UK. Identifying, disrupting and deterring serious food criminality, the NFCU works with key internal and external stakeholders to protect the nation’s food.

The unit has openings for Investigator (Birmingham) and Investigator (York), both of which will play a vital role in investigating activity endangering the nation’s food. The successful candidate for each does not need to be geographically based in that particular area – but regular travel to that area will be required.

The successful post holders will have experience of conducting investigations in a criminal, civil, regulatory or food environment.  You will enjoy working as part of a team and engaging with stakeholders to achieve desired outcomes.

Job description

As a successful applicant, you will work as an integral part of the NFCU’s Investigations team, conducting all areas of investigations and intelligence development activities in compliance with relevant legislation, guidelines and best practice.

There will be a requirement for the post holders to travel to various FSA office and other locations as part of the role to carry out investigations and carry out the responsibilities of the role.  You will be expected to attend national events and conferences where appropriate to represent the NFCU and to present evidence in court when required.

If you are excited by the opportunity to join a diverse national law enforcement unit, who have a unique and developing mission statement, making  a real and tangible difference to food safety, and you have the ability to communicate and collaborate with others, often on challenging matters, to ensure that vital work is done efficiently and effectively, we look forward to receiving your application.

Please read before applying

As this is an investigatory / intelligence role we need to be aware if any of our employees have any of the following: any misconduct or gross misconduct findings or where proceedings are not complete. You will be asked to complete a declaration form covering the above if offered a role with the FSA.

You must declare to the best of your knowledge:

  • Any disciplinary finding of guilt / failure to meet the appropriate standard of conduct relating to your employment you have ever had
  • Any charge of a disciplinary offence / notification of a failure to meet the appropriate standards you have ever had where the case has not yet been concluded

The disclosure of this information will not automatically disbar you from this role but we need to be aware of any event or issue which could impinge on your credibility if questioned in court.

Person specification

Please read the attached Candidate Pack to discover further details about the role, our organisation, who we are looking for and the criteria we will assess against during the selection process.

We look forward to receiving your application and wish you every success.

Licences

• Full Driving Licence (Manual or Automatic) for category B vehicles.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Delivering at Pace
  • Working Together

Technical skills

We’ll assess you against these technical skills during the selection process:

  • • Lead criteria 2: Practical experience of the application of the Police and Criminal Evidence Act 1984, The Criminal Procedure and Investigations Act 1996, The Fraud Act 2006 and The Regulation of Investigatory Powers Act 2000/Investigatory Powers Act 2
Alongside your salary of £32,505, Food Standards Agency contributes £8,809 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
Our candidate pack details the benefits that the FSA has to offer. Please also refer to the attached Terms and Conditions statement.

DIO – Ministry of Defence Guard Service – Security Officer Supervisor Day Working

HMNB CLYDE G84 8HL

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

Person specification

Main Responsibilities

  • Supervise all Security Officers on shift at the Unit, deploying them to cover tasks as laid out in Assignment Instructions and in accordance with the Joint Business Agreement/GSSOR
  • Supervise Security Officers to protect people, property, information, and assets from damage, destruction, or unauthorised removal from the Unit.
  • Operate security systems in line with standard operating procedures
  • Align assigned team(s) of Security Officers to protect property or information against compromise, destruction, or damage, maintaining integrity of performance through effective management, encouraging a positive and inclusive working environment, addressing concerns in a timely and sensitive manner
  • Respond appropriately to security concerns raised, including by third parties, and work with the first responder to incidents
  • Where required, cover CSO5 Guarding tasks including providing meal break relief.
  • Daily Supervision and admin of the Roster, as delegated by the OM, managing the administration of abstractions and keeping the OM appraised on any issues with the rosters or general operations at the Unit.
  • If located within a reasonable travelling distance of other MGS Units then the Supervisor will visit these Units at a frequency agreed with the Operations Manager to provide Supervisory support and visit Staff and customers accordingly.
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Supervising and Operating and monitoring of security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Liaise with Unit HOEs and Customer representatives and other Security providers to ensure a high-quality Security service is provided. Building positive relationships with all stakeholders.
  • Assist the Operational Manager in ensuring that the Unit is compliant with NSI and all documents, policies and processes are kept up to date.
  • Operation of the Visitors Reception Area
  • Manage the MGS Buildings
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

 Desirable Experience & Skills

A background, or demonstrable interest in the delivery of site security and/or customer service will be an advantage.

Licences

full UK driving licence is essential for this role.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
Alongside your salary of £27,474, Ministry of Defence contributes £7,418 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

We understand the importance of life outside of work and our industry leading flexible working practices, digital technology and modern workspaces will give you the opportunity to enjoy a healthy work-life balance.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days annual leave rising (1 day per year) to 30 days upon completion of 5 years’ service
  • Ability to roll over up to 10 days annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

Employment Hours

This is a full time position, Monday – Friday 7am – 7pm

Medical Information

MGS applicants are required to attend a medical appointment to undertake a colour perception test. Operational staff at RAF Flying Stations and Royal Navy Dockyards are also required to undertake a hearing test

Allowances

 This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

About DIO

The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience:

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

Our responsibilities include:

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service
    • The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

     

     

    We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

Security Education and Awareness Manager

Blackpool, Leeds, Newcastle-upon-Tyne, Sheffield

Job summary

The Security Education and Awareness Manager role is part of the DWP Security Education & Data Protection (S&DP) Directorate. The vacancy is manager of the Security Advice Centre who provide advice and guidance on every aspect of security enquiries, including security policy, physical security behaviours and ad-hoc enquiries. The successful candidate will have line management responsibility for staff, the ability to deal with escalated enquiries and undertake quality checks on staff responses, they will also need good IT skills and knowledge of Microsoft Teams, Excel and other IT applications with the ability to analyse and collate stats.

Job description

The Security Education and Awareness Manager role is for the Security Advice Centre (SAC), part of the DWP Security & Data Protection (S&DP) Directorate. The vacancy is to line manage the SAC staff who are responsible for providing advice and guidance  on every aspect  of security enquiries, your role is to provide advice on escalated queries, produce, manage and be part of the telephone rota, collate and provide daily and weekly stats. You will also be expected to attend meetings with various teams within DWP to act as the SAC subject matter expert.

Responsibilities  

The role responsibilities include but are not restricted to the following: 

  • Leading activity to ensure the advice and guidance provided is correct by undertaking regular assurance checks
  • Assist with the development and delivery of education initiatives and material.
  • Ensure effective vendor and stakeholder engagement (both internal and external) to ensure new technologies and products are embedded as business-as-usual activities with effective evaluation and compliance regimes in place where appropriate.
  • Collaborating with and influencing managers across all DWP business areas and the GSP, where appropriate to educate and increase the level of security awareness across DWP and across government.
  • Manage a small team and manage and influence virtual teams across organisational boundaries in a fast-paced change environment.
  • Clearly communicate and clarify security policies and requirements in a positive and engaging manner.
  • Implement an effective compliance regime including data gathering as a fundamental part of all proposed technical

Person specification

The successful candidate for this role will be able to demonstrate a knowledge of the following criteria:-

  • Experience of communicating using a variety of channels such as visual, online, digital and/or physical media.
  • Practical experience of employing various techniques to target a diverse range of target audiences.
  • Experience of collating, interpreting and explaining metrics as part of an overarching compliance regime that are relevant to a business activity such as SEA.

Essential Criteria

  • Practical experience of line management responsibilities
  • Experience of acting as a subject matter expert, receiving and responding to escalated customer enquiries, understanding the customer needs and managing their expectations
  • Ability to work in a fast-paced environment
  • Experience of building and maintaining excellent relationships with a range of stakeholders both internal and external

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Managing a Quality Service
  • Communicating and Influencing
  • Working Together
  • Making Effective Decisions

We only ask for evidence of these behaviours on your application form:

  • Managing a Quality Service
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • Civil Service pension with an average employer contribution of 27%
  • 25 days Annual Leave and Bank Holidays from day 1 of employment (30 days post qualifying period

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need and, but personal circumstances and other relevant circumstances will be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your role.

Cyber Engagement and Assurance Advisor

Bristol, Glasgow, Manchester, York

Job summary

The Government Security Function (GSF) oversees the delivery of protective security across Government. Our Mission is to enable Government to protect citizens and provide vital public services by understanding and managing security risks. We set the strategy and standards for Government Security, monitor departmental security performance, manage pan-government security incidents, support the delivery of key security capabilities and lead the Government Security Profession.

The Government Security Group (GSG) is the centre of the Security Function, based within the Cabinet Office. GSG is transforming the Government’s approach to protective security to ensure it is fit to meet the challenges of the digital age. This role offers an exciting opportunity to work in a fast-paced, dynamic team, with a breadth of stakeholders including in other Government departments, the National Technical Authorities and the Agencies, and to contribute to delivering improved security across Government. 

The Government Security Cyber Directorate covers all aspects of Defensive Cyber Security for Government from strategy, policy and standards to the operational deliverables of incident, risk and vulnerability management. Following publication of the Government Cyber security strategy, we are responsible for implementing and monitoring the transformational work in the strategy across Government, managing investment from the National Cyber Security Programme, outreach and engagement across Government and the wider public sector and more. If you’re passionate about protecting government this is the team for you.

Job description

Role information

Our Cyber engagement team is responsible for relationship management with government departments and coordinating engagement on central cyber policy initiatives, capability development, national cyber programme spend and incident coordination. We work with lead government departments, arms length bodies (ALBs) and the wider public sector including the NHS and blue light services as well as the devolved administrations. You will work with Chief Information Security Officers (CISOs), security advisers and cyber policy colleagues across government as well as within broader Cabinet Office and the National Cyber Security Centre (NCSC). You will build and maintain strong networks across your portfolio of organisations and you will be responsible for supporting these organisations to implement our new assurance scheme for government, GovAssure, providing a clear and objective view of the cyber risk currently faced by government organisations. As part of your role you will also have the opportunity to contribute to policy, strategy and incident response work as well as senior briefings and submissions.

We are keen advocates of continuing professional development and there will be ample opportunity for both on the job and formal cyber training as you become an integral part of a dynamic and growing team.

This role also attracts a skills based Digital, Data and Technology (DDaT) Recruitment Retention Allowance. This will follow a DDAT skills assessment based on your experience and skills. This post is national and the team works in a hybrid work pattern with occasional travel to London. Cabinet Office have access to a number of government offices in the UK. Please talk to us about how we can accommodate your geographic circumstances.

Key areas of responsibility

You will manage relationships with government departments and coordinate engagement on central cyber activities, including GovAssure, with oversight and support from a Senior Executive Officer (SEO). This will include holding regular meetings and maintaining a working brief for senior officials on departments’ key issues and contact points.

You will monitor the implementation of the new cyber assurance regime for government, GovAssure, across your portfolio, working with departments to support them to continually assess and assure their most critical systems. You will be expected to share insights that you have obtained through your engagement to support the development of GovAssure.

There will be opportunities to contribute to specific engagement projects and to work with the GovAssure programme team to provide programme and / or communications support such as on reporting, branding and comms products for external users.

There will also be opportunities to contribute to and attend external events such as government security conferences and Q&A panels.

Person specification

Essential skills and experience:

  • Experience of working with a range of stakeholders is essential
  • A keen interest in cyber security and information systems
  • A self-starting approach, an enquiring mind, and the desire to learn

Desirable skills and experience:

  • Experience of working in Cyber Security is desirable

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Communicating and Influencing
  • Working Together
  • Delivering at Pace
Alongside your salary of £35,400, Cabinet Office contributes £9,558 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

This role also attracts a skills based Digital, Data and Technology (DDaT) Recruitment Retention Allowance. This will follow a DDAT skills assessment based on your experience and skills. In certain circumstances exceptional candidates may also be eligible for a higher starting salary.

National Co-ordination Unit Shift Officer

Brooke Lawrance House, Ipswich, IP1 2AN

Job summary

At HMRC we are committed to creating a great place to work for all colleagues, an inclusive and respectful environment that reflects the diversity of the society we serve.

The post holder will join the National Co-ordination Unit (NCU) – a 24/7 operational unit within Intelligence Services. The operational teams provide co-ordination, information, and operational support to HMRC, other government departments and law enforcement agencies.

The role includes providing essential support to frontline staff, conducting intelligence checks on request, undertaking research, disseminating intelligence, and providing specific co-ordination when required.

The post holder will join one of the eight shift teams providing 24/7 operational coverage for HMRC and its customers. As Shift Officer you will part of a team comprised of another Shift Officer, up to six AO’s and managed by the team Shift Higher Officer. 

The role involves working a rotating shift pattern and attracts an allowance of 27.57%. Shifts are 10 or 11 hours and including weekends, evenings, nights, and public holidays. A copy of the shift pattern is available upon request.

We encourage applications from people from the widest possible diversity of backgrounds, cultures and experiences.

Appointments will be made on merit and based on fair and open competition.

Do you have excellent communication skills?

Do you have a natural inquisitive mind?

Do you enjoy working as part of a team?

If this sounds like you, then you could be just the person we would love to join our NCU team.

See what it’s like to work at HMRC: find out more about us or ask our colleagues a question. Questions relating to an individual application must be emailed as detailed later in this advert.

Job description

Responsibilities include: 

  • Working in a dynamic operational environment, managing varied team responsibilities flexibly in line with live demand. 
  • Enabling the Unit to deliver the most effective, efficient service to our customers, by triaging and delegating incoming customer enquiries, identifying and prioritising live situations and imminent court dates, educating customers, and negotiating deadlines. 
  • Providing technical advice and support to AO staff on a variety of matters. These may include live or ongoing operational situations, complex queries, or guidance on lawful interrogation of a wide range of digital sources.
  • Making sure we deliver the best quality service possible by assuring your team’s work and assessing and mitigating risks. Providing feedback to the team AOs and supporting team manager to address any performance issues or areas of concern. 
  • Deputising for your team manager where the opportunity arises and running team meetings to discuss performance.

The role will provide the opportunity to develop strong customer service skills dealing with colleagues in HMRC, to collaborate with other government agencies such as National Crime Agency, Home Office, Police and members of the public.

Person specification

Essential Criteria:

  • The ability to assimilate information quickly and prioritise tasks, being proactive, a good problem solver and excellent communicator, both verbally and in writing.
  • The post holder must be well-organised, able to manage a challenging workload with changing priorities and be accountable for their own actions and performance.
  • Ability to form excellent relationships with customers and colleagues across HMRC and the wider law enforcement community.
  • Experience of interrogating departmental and open-source systems for the purpose of intelligence gathering.
  • Basic knowledge and understanding of Investigation and Intelligence practices.
  • Disclosure and Barring Security Check.
  • National Security Vetting (NSV) – Security Check (SC) level.
  • Non-Police Personnel Vetting (NPPV3).

If successful at interview, a job offer will be conditional on passing the above security vetting checks.

If you are unable to obtain the required security vetting, we will withdraw the offer of employment.

This is because you will not have met the conditions for permanent employment for this role.

Training

Candidates will be expected to undertake a paid period of training prior to taking up the role. This can be undertaken while the security requirements are progressed.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Managing a Quality Service
  • Working Together
Alongside your salary of £28,341, HM Revenue and Customs contributes £7,652 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • Civil Service pension with an average employer contribution of 27%
  • A cycle to work scheme
  • Generous annual leave

Find more about HMRC benefits in ‘Your little extras and big benefits handbook’ for further information or visit Thinking of joining the Civil Service.

DIO – Ministry of Defence Guard Service – Security Officer Day Worker

MGS MGR & Bld 605 Chicksands, Shefford, Beds, SG17 5QB, St George’s Barracks, MOD Bicester, Bicester, OX25 1NZ, LDOC Bicester

Job summary

  • Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique.

Job description

The Challenge

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?

The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.

We are a growing organisation with opportunities for good quality staff to progress their security careers.

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide a range of security services at over 160 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The mission of the MGS is to protect Defence from threats including crime, terrorism, espionage and sabotage.

The MGS employs over 2,700 security officers and support staff. Our security services include a large Military Working Dog (MWD) division with 11 units across the country, Control Room Operations, Static and Mobile security duties including access control, visitor access, traffic management, and foot patrols.

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.

Person specification

Main Responsibilities

The key duties of a Security Officer are as follows.

Please note that these duties can vary from site to site.

  • Controlling vehicular and pedestrian access and exit to/from site
  • Issue of passes using site IT systems
  • Reporting of environmental issues
  • Issue and receipt of keys
  • Patrolling on foot and in a vehicle
  • Searching of vehicles, baggage, personnel, buildings and open areas
  • Escorting visitors
  • Traffic management
  • Checking identity on site (ad hoc)
  • Writing reports on breaches of security or defects and maintaining daily logs
  • Referral of complaints
  • Reporting MGS infrastructure defects
  • Dealing with demonstrators and intruders as directed by those holding operational control
  • Safeguarding classified information and material
  • Cooperating with other security providers
  • Collaborating with emergency services and invoking emergency procedures
  • Operating and monitoring security systems; CCTV and alarms etc
  • Operating and communicating effectively over the telephone and/or radio
  • Reporting safety hazards and accidents in accordance with current instructions
  • Carrying out, if required, initial action at the scene of any incident
  • Other tasks commensurate with the grade

Travel Requirements

Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.

Desirable Experience & Skills

A background, qualification or interest in the delivery of site security and/or customer service will be an advantage.

Full UK Driving Licence is desirable.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £27,050, Ministry of Defence contributes £7,303 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time.

We believe that if we look after our people, they will be passionate about delivering great things for our customers.

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:

  • Civil Service pension with an average employer contribution of 27%
  • Free Uniform
  • 25 days (215 hours) annual leave rising (1 day per year, 8.6 hours) to 30 days (258) upon completion of 5 years’ service
  • Ability to roll over up to 10 days (86 hours) annual leave per year
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
  • Special Paid Leave for volunteering up to 6 days a year
  • Enhanced parental leave
  • Employee Assistance Programme to support your wellbeing
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops
  • The possibility to gain a financial in-year reward after successful completion of six months probation and a further in-year reward after your 12 month anniversary and throughout your career with the MGS.

This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans

Learning & Development

  • Professional and Personal Development of skills
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO
  • Ability to obtain industry recognised qualifications supported by DIO

Employment Hours

48 hours (including breaks)

You will normally work 48 hours per week including a daily meal break (43 hours net).This will normally be 4 x 12-hour shifts or 5 x 9,6-hour shifts between the hours of 0600hrs and 2200hrs over the 7 day period, as stipulated by the shift pattern agreed at the Unit depending on site requirements. This will include being rostered in a flexible manner (termed a flexible week) within the shift roster. During the flexible week, the working days and shifts will routinely be stipulated in advance but may be changed at short notice (this should be no less that 48 hours)

Medical

MGS applicants are required to attend a medical appointment to undertake a colour perception test

About DIO

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation.

DIO commits to offer its employees the following experience: 

  • Meaningful, purposeful work
  • The ability to learn and grow
  • The right opportunities and resources
  • To care about your wellbeing
  • To feel valued and included

Our responsibilities include:

  • Plan and deliver major capital projects and lifecycle refurbishment
  • Provide utilities services
  • Manage soft facilities management (i.e. cleaning and catering)
  • Provide a safe place to train
  • Allocate Service Families Accommodation
  • Procure and manage routine maintenance and reactive repair
  • Provide a central register of asset information to advise infrastructure planning
  • Act as steward of the Defence estate
  • Provide the unarmed guarding service
  • The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure.

 We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman.

Senior Technical Communications Engineer

London

Job summary

The Prime Minister’s Office enables the Prime Minster to deliver the Government’s overall priorities and to communicate the Government’s policies to Parliament, the public and international audiences. From the Policy Unit, Press Office, Switchboard and Custodians, to the Events & Visits team and the world class Private Office support; the diverse Downing Street team draws on varied expertise from across the Civil Service and beyond. The teams come together to deliver excellent service to the Prime Minister while also making No10 a great place to work.

Job description

We are recruiting for a Senior Technical Communications Engineer within our busy, fast paced, highly motivated IT and Telecoms team. As well as taking part in interesting and ever-changing work in this unique role, you’ll be working in an environment that is supportive, fast paced, and inclusive. The team consists of individuals from various technical and business backgrounds who pull together to get the work completed.

In this role you will be working with current and latest technologies. We offer relevant training opportunities alongside support from expert colleagues.

You will be working in the heart of Government, where you will be able to work across the wider ICTS team to get your work completed. In this team, opinion will be valued and listened to and you will have the chance to contribute to the strategic direction of future communication services.

You will work and report to the Head of Technical Communications in No10 within the wider ICTS and Switch teams. Along with your manager you will setup and support non-secure and secure comms, fixed line telephony, video conferencing, mobile services and WAN/LAN technologies used in house.

Amongst other work, the role involves providing technical expertise and advice to the team, staff in No10 including the security team, suppliers, and other government departments. You will also work closely with the business areas to ensure that the systems in place are supported and managed to meet their business requirements in a timely way and within budgets.

As well as creating, building, and maintaining everyday comms and secure comms systems for voice and video, you will work on a variety of related technical projects that cross-over with the IT systems such as Wi-Fi provision. You will do this by using your own expertise, working with suppliers and areas in UK Government such as MOD, FCDO and international government technical teams.

Once you are experienced and competent in your role you will be a part of the team’s on-call rota. You will mentor and coach the service support staff to assist them to develop their skills in your area of expertise and moving appropriate work over to allow you to take on new work.

Your learning and development will be on the job as well as through relevant training courses. You will get many opportunities to develop all your skills further and learn about new industry relevant services and equipment too.

Key Responsibilities:

In this role you will be responsible for:

  • Documenting design, installation, and configuration of secure systems and infrastructure.
  • Working with national and international partners in developing and maintaining systems, testing schedules, ensuring testing is relevant and completed appropriately.
  • Dealing with incidents, escalating problems, and issues to management, highlighting impact, and managing the resolutions of faults.
  • Being the expert on VOIP technologies within the team.
  • Travelling to remote offices to install, test equipment or setup for a live call.
  • Delivering projects to meet business requirements on time and within budget, from procurement through to the delivery of the live service.
  • Progressing continual service improvement by looking at new technologies, identifying gaps in existing services and how these could be bridged to help drive the roadmap for No10 ICTS.
  • Managing records and documentation for systems appropriately, ensuring they are kept up to date and stored safely with appropriate access for those who need it.
  • Plus taking part in ad hoc technical, commercial, and business activities required to deliver on the team’s goals.
  • There may be some occasional national or international travel with this work.

Daily activities include:

  • Setting up and testing secure voice systems ensuring we maintain good security practices and work within guidelines.
  • Work with suppliers and international partners to keep all international links operational and maintained.
  • Providing support to the Head of Technical Communications on team technical projects.
  • Providing expert technical advice and guidance to team members, business areas and security in No10 in all voice and secure comms systems.
  • Acting as an escalation point for tech support for all secure and voice services.
  • Providing support in the procurement and management of services and equipment.
  • Updating and maintaining accurate documentation and diagrams of all systems.

You will also need to be prepared to:

  • Be on-call covering as a single point of contact for out of hours, weekends or holidays issues or requests from the business areas. Overtime will be paid for additional hours.
  • Drive in the UK and occasionally abroad to provide comms support for the PM.
  • To stay overnight for several days whilst travelling in the UK or abroad.

If this feels like an exciting opportunity, something you are enthusiastic about, and you want to join our team please read on and apply!

To be successful in this role you will have:

  • A high-level of technical comms expertise, either at degree level or through relevant experience and training.
  • An excellent working and technical knowledge of IP phone systems and technologies, including the security and administration of them.
  • An excellent working and technical knowledge of video conferencing technologies and best working practices.
  • Technical knowledge of working and supporting WAN and LAN technologies and architecture.
  • A good understanding of Government secure comms.
  • A good understanding of technical security principles.
  • Excellent customer facing skills including senior stakeholder management.
  • Great team working skills and the ability to build rapport and maintain good working relationships.

Lastly you will also need to have a:

  • UK passport
  • A full valid UK driving licence

Person specification

Skills and Business Experience

Successful candidates are liable to have the following skills and experiences:

Essential:

  • A high-level technical expertise, either at degree level in the Electrical Engineering/Communications and signalling discipline or equivalent with experience and relevant professional training such as an apprenticeship
  • A good working knowledge and technical understanding of IP phone systems and technologies, including the security and administration of them.
  • A good working knowledge and technical understanding of implementing and supporting video conferencing technologies with best working practices.
  • A thorough understanding of Government secure comms systems and usage.
  • A good understanding of technical security principles.
  • A working knowledge of supporting WAN technologies and LAN architecture.
  • Excellent customer facing skills including senior stakeholder management.
  • Understanding of Government IT security policy and classifications.
  • Flexible in working days, sometimes prepared to travel or work at weekends or overnight.
  • Willing to be on-call to provide support to a 24/7 operation.
  • A team player and worker.
  • Project management experience.

Desirable:

  • Experience supporting Microsoft Teams voice including Microsoft Teams Rooms.
  • Supporting Microsoft Office products.
  • Experience of working on call centre manager telephony systems.
  • CCNA, entry level security qualification, ITIL service management qualification, professional project management qualification.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Communicating and Influencing
  • Changing and Improving
  • Making Effective Decisions
  • Delivering at Pace

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Digital Technology Technical
Alongside your salary of £44,500, Cabinet Office contributes £12,015 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.
  • Learning and development tailored to your role.
  • An environment with flexible working options.
  • A culture encouraging inclusion and diversity.
  • Civil Service Pension which provides an attractive pension, benefits for dependants and average employer contributions of 27%.
  • A minimum of 25 days of paid annual leave, increasing by one day per year up to a maximum of 30.

Event Security Manager

Buckingham Palace, SW1A 1AA

Job summary

It’s helping to protect one of the world’s most famous institutions.

It’s working in a team with a shared and unique purpose, and it’s joining the professional business behind the monarchy. This is what makes working for the Royal Household exceptional.

Job description

Security Liaison provides Protective Security advice and support to the Royal Household, covering multiple Residences across the U.K.

Joining this dedicated team, your role will work collaboratively with the Police, focusing on the successful planning, co-ordination, and delivery of event security for all Royal and Ceremonial events.

Every event is different in terms of scale, logistics and guests. You’ll liaise with internal colleagues across all departments to understand the intricacies of each event, and act as the single point of contact for the organisation for all security related requirements.

Your role will be broad, but you will ensure that every event is delivered on time and most importantly securely.

It’s a fast paced and high-profile environment, and you’ll have responsibility from day one. Yet you’ll rise to the challenge and will be proud of the part you play.

Location and Hours This role is based at Buckingham Palace, but you will be expected to work at Windsor Castle at least one day a week, with national travel required on occasion. There will also be a requirement to undertake evening and weekend working and on duty presence for all events on a rota basis.

Person specification

We are looking for candidates to apply with the below skills/experience. Please address these in your application:

  • You will have previous Event Security experience of being involved with the delivery of large-scale and high quality standard events
  • You will also have experience in the planning of complex events, and will be confident handling a varied and busy programme of event activity.
  • You’ll also have good IT skills, being digitally fluent in Microsoft Office applications, and have previous experience with systems and database management
  • Key to your success will be your ability to adapt plans effectively to meet the needs of changing circumstances for events, whilst always ensuring that information is up-to-date and accurate for everyone involved.
  • Excellent interpersonal and communication skills, both verbal and written, will be essential. You’ll be able to collaborate and influence effectively with people at all levels, and establish a high degree of trust, rapport and co-operation.
  • With a methodical approach, you’ll be an excellent problem solver, able to demonstrate excellent judgement and decision making in fast paced, deadline driven environment.
– This advertised role is not within the Civil Service or an accredited Non Departmental Public Body, as such your continuity of service may be affected if you apply and are successful.
– This role does not include a option to apply for a Civil Service Pension as it is outside the Civil Service.

Immigration Enforcement – Criminal and Financial Investigation – Financial Investigator

Drumkeen House Belfast

Job summary

Immigration Enforcement is responsible for enforcing the government’s immigration laws, tackling illegal migration, removing foreign national offenders and immigration offenders from the UK. It also aims to disrupt the organised criminal groups that exploit the vulnerable for their personal gain. Learn more on the Immigration Enforcement careers page.

Job description

Our Criminal and Financial Investigation (CFI) teams are committed to disrupting and dismantling the organised crime groups facilitating immigration abuse; utilising its financial investigations capability to remove the proceeds of crime and strip criminals of their assets.

Immigration Enforcement has a fundamental role to play in tackling immigration crime, as part of a multi-layered UK law enforcement approach. Through working closely with partners in the National Crime Agency, territorial policing and many other agencies and departments, our Criminal and Financial Investigation Teams take vigorous action against those criminals that seek to benefit from illegal migration.

If you are looking for your next challenge and the opportunity to shape the future of Criminal and Financial Investigation within the Home Office – this role is for you – we are looking to build on our core financial investigative teams with people who are driven and have the capability and skills to work at the heart of immigration crime.

The successful candidate will play a vital role in enabling an effective response in the fight against the gangs behind immigration abuse. You will have strong technical credibility with a proven ability to work under pressure with good interpersonal skills. You will deliver to consistently high standards of financial investigation, risk mitigation and value for money within your area and enhance decision-making through your ability to influence and explain complex financial information in a clear and understandable way.

This is an exciting opportunity for the right candidates to develop and embed a range of people and engagement skills within a high performing team, delivering what is required to continue to make the team a great place to work and to support colleagues and Senior Managers to deliver.

Working for Immigration Enforcement is challenging and fast paced, requiring sound decision making in demanding and often time-sensitive situations and environments and can require working to tight deadlines dictated by the court and the Crown Prosecution Service. Financial Investigators operate nationally, hence there will be a requirement to deploy at short notice, which may involve overnight stays away from home. In addition, training courses may be anywhere in the UK and residential.

Financial investigation asset recovery work falls under civil legislation and the search for assets requires innovative and meticulous thinking.

To work in Immigration Enforcement, you must be able to meet these challenges while maintaining the highest standards of professionalism and teamwork with adherence to our vision statement:

Tackling immigration crime by empowering our people, inspiring confidence and protecting communities.

The Financial Investigation Units work closely with their Crime Team colleagues, CPS and Home Office lawyers to:

•    Investigate the extent and whereabouts of criminal benefit, confiscate criminal assets after conviction and deny criminals of any further financial gain.

•    Restrain criminal assets via CPS to prevent dissipation and protect assets for confiscation.

•    Seize, detain and investigate cash, listed assets, and freeze bank accounts.

Financial Investigators are first and foremost operational Immigration Officers who cover operations nationally. This is a mobile grade and as such liable to be deployed to critical incidents and other operational duties which may often be outside of their normal business area and role, and often at short notice.

The post requires a commitment to working flexibly and will involve some travel throughout the UK as well as working away from home, including overnight stays.

Person specification

Tasks will include (but are not limited to): –

•    Drafting and applying for financial orders at Magistrates and Crown Court.

•    In depth analysis of financial material predominantly bank accounts.

•    Drafting comprehensive summaries / statements in criminal and civil proceedings for submission to crime team colleagues, CPS lawyers, counsel and the courts.

•    Interviewing witnesses and suspects.

•    Conducting premises searches to identify the extent and whereabouts of criminal benefit, including financial investigation support to the crime teams in support of prosecutions.

•    Giving evidence during court hearings (all CFI staff are required to disclose any adverse judicial decisions or internal disciplinary matters under CPIA. Applicants need to bear this in mind when considering their eligibility for this post).

•    Participation in a national FI on-call roster.

•    Undertaking / progressing cash seizures, listed asset, and frozen funds investigations.

•    Undertaking / progressing confiscation investigations.

•    Accurately reporting FI activity on departmental / local databases and on the Joint Assets Recovery Database. (JARD)

•    Reporting to the Chief Immigration Officer and Her Majesty’s Inspector with case updates / progress.

•    Actively managing a case load of investigations. You will be accountable for expedient and thorough investigations.

Crime Induction / Immigration Officer training:

These vacancies are only open to applicants who are willing to be trained as Financial Investigators. This accreditation can only be obtained through the National Crime Agency – Proceeds of Crime Centre and its training pathway. This involves studying, taking exams which are pass or fail, submission of work portfolios and mentoring.

You will be required to obtain and maintain your FI accreditation (Continuing Professional Development) with The Proceeds of Crime Centre (NCA) which includes regular assessed learning.

The FI learning pathway is detailed below. All officers will be trained up to and including confiscation. The FI structure consists of four workstreams.

These workstreams are:

•    Financial Intelligence Officer – Gathering financial intelligence.

•    Financial Investigator – (Including Civil Recovery in Summary Proceedings (CRiSP) training).

•    Confiscator – focussed on identifying criminal benefit, assets and restraints.

•    Financial Investigator – providing support to crime team colleagues (PIP1).

Business needs at the current time dictate that you will be expected to be competent in all four workstreams once suitably qualified.

Essential Criteria:

The successful candidate will be able to demonstrate:

•    Strong verbal and written communication skills, particularly the ability to produce written work to a high standard and convey complex financial detail to less knowledgeable parties.

•    Competent in using IT (particularly MS Excel and Word), including creating and being able to understand spreadsheets.

•    Focused, flexible and able to apply attention to detail to all aspects of the role.

•    Knowledge / experience of the Criminal Justice system and / or Immigration legislation.

Desirable Criteria:

•    Experience of conducting investigations.

•    Arrest trained.

•    A practical working knowledge of immigration processes both at port and in country.

Licences

Due to the nature of the work and the geographical area, travel by official vehicle will be inevitable and applicants should have a full UK valid manual driving licence.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Making Effective Decisions
  • Working Together

We only ask for evidence of these behaviours on your application form:

  • Making Effective Decisions
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • Civil Service pension with an average employer contribution of 27%

DIO – Ministry of Defence Guard Service – Security Operations Manager Day Working

Porton Down, Sailsbury, Wiltshire, SP4 0JQ

Job summary

Join the Defence Infrastructure Organisation (DIO) and have a future that matters: Be proud; Be challenged; Be unique

Job description

The Challenge 

Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service? 

The Ministry of Defence Guard Service (MGS) provides high quality security services at over 140 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats. 

The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.

All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.  

We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided. 

We are a growing organisation with opportunities for good quality staff to progress their security careers. 

The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds. 

See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI  

About MGS

The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at over 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners 

The MGS is part of the Defence Infrastructure Organisation (DIO) and  employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.  

MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.  

We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed  guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities. 

Person specification

Main Responsibilities 

The key duties of an Operational Manager (OM) are as follows.

  • To ensure the correct posture of physical and tactical resources to manage sites and maintain operational preparedness for security incidents, in line with local Joint Business Agreements/General Statement of Security Requirement (GSSOR’s).
  • Oversee the management of resources, including people, and expenditure whilst ensuring a positive and inclusive working environment
  • Lead Physical Security operations and set governance structures to appropriately meet the risk appetite, overseeing effective Physical Security to protect assets and people throughout the estate. Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks
  • Comply with relevant regulation and legislation
  • Ensure all posts and tasks are risk assessed and Health and Safety policies and processes are followed at all times
  • Liaise with Unit Customers and Heads of Establishments on a regular basis about service delivery and any problems/issues arising. Following agreed prioritisation of tasks and risks.
  • Cooperating with other security providers at the Unit to provide a high-quality security service.
  • Provide Head Office with returns when requested regarding staffing levels, personal case work, audits and weekly completion of PORT, recording achievement of tasks, overtime and other operational data.
  • Ensuring National Security Inspectorate (NSI) compliance at all Units within your Area of Responsibility (AOR) auditing paperwork and processes and amending and updating local documents when required
  • Reviewing rosters, Joint Business Agreements/ General Statement of Security Requirement (GSSOR’s) and Assignment instructions on an annual basis to
  • Consulting with Trade Unions on local changes and building positive and effective relationships with all stakeholders.
  • Carry out all MGS/MOD/Management training including Institution of Occupational Safety and Health (IOSH) to ensure effective understanding and management of Health & Safety within their Area of Responsibility (AOR).

Travel Requirements

Some Operational Manager roles may cover more than one site and require routine travel using official vehicles between Units. There will also be an expectation to travel in order to attend meetings, training courses or carry out Personnel case work at other locations throughout the UK.

Desirable Experience & Skills 

A background, qualification or demonstrable interest in the delivery of site security and/or customer service will be an advantage. 

Licences

Full UK driving licence, due to travelling to other sites and to attend training courses and meetings.

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
  • Developing Self and Others

We only ask for evidence of these behaviours on your application form:

  • Leadership
  • Managing a Quality Service
  • Communicating and Influencing
Alongside your salary of £28,300, Ministry of Defence contributes £7,641 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

We enable our people to work at the right place, with the right people, at the right time. 

We believe that if we look after our people, they will be passionate about delivering great things for our customers. 

The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include: 

  • 25 days (215 hours) annual leave rising (1 day per year, 8.6 hours) to 30 days (258) upon completion of 5 years’ service 
  • Ability to roll over up to 10 days (86 hours) annual leave per year 
  • Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments 
  • Special Paid Leave for volunteering up to 6 days a year 
  • Enhanced parental leave 
  • Employee Assistance Programme to support your wellbeing 
  • Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops 

 This post does not offer any assistance with relocation allowances.

Please be advised that the Department is conducting a review of all pay related allowances which could impact on those allowances that the post currently being advertised attracts.

This vacancy is part of the A Great Place to Work for Veterans initiative, Making-the-civil-service-a-great-place-to-work-for-veterans

Learning & Development 

  • Professional and Personal Development of skills 
  • Access to thousands of training courses through Civil Service Learning, some free or paid by DIO 
  • Ability to obtain industry recognised qualifications supported by DIO 

Employment Hours 

37 Hours Net. ​​This role is for full-time as due to the nature of the job, our customers require a Manager to be present Monday to Friday. Please note therefore, job share will only be considered if full time cover can be achieved. 

Medical 

MGS applicants are required to attend a medical appointment to undertake a colour perception test

About DIO 

DIO is passionate about ensuring that we are a top performing organisation and a great place to work. We host a diverse range of talent where everyone feels valued and supported enabling our people to thrive, bring greater creativity and innovation to achieve higher organisational performance. We are committed to be an equal opportunities employer and creating a culture where everyone can bring their whole self to work and individuality is truly appreciated.  

This culture of inclusion is underpinned by our 6 staff networks covering Disability, Faith and Belief, Gender Equality, LGBTQI+, Race, Social Mobility and 3 networks dealing with employee wellbeing and support: Speak Safe Volunteers, Mental Health First Aiders and Equality, Diversity and Inclusion Advisers.  

Our staff, future and current will be guided by the 4 Cs and we encourage you to be curious and continuously strive for improvement, collaborative in an inclusive culture, ambitious and resilient and committed to Defence, empowered and able to challenge so you can play a key part in shaping the direction of our organisation. 

DIO commits to offer its employees the following experience:  

  • Meaningful, purposeful work 
  • The ability to learn and grow 
  • The right opportunities and resources 
  • To care about your wellbeing 
  • To feel valued and included 

Our responsibilities include:  

  • Plan and deliver major capital projects and lifecycle refurbishment 
  • Provide utilities services 
  • Manage soft facilities management (i.e. cleaning and catering) 
  • Provide a safe place to train 
  • Allocate Service Families Accommodation 
  • Procure and manage routine maintenance and reactive repair 
  • Provide a central register of asset information to advise infrastructure planning 
  • Act as steward of the Defence estate 
  • Provide the unarmed guarding service 
  • The Defence Infrastructure Organisation (DIO) is the estate expert for Defence, supporting the armed forces to enable military capability by planning, building, maintaining, and servicing infrastructure. 

 We employ approximately 4,900 staff from a very diverse range of professions, and we work across the world; in Germany, Cyprus and the Falkland Islands, Norway, Poland, Kenya, Belize, Nepal and Oman. 

 

 

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