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About the job
Job summary
Job description
The Intelligence Alerts Assistant roles being recruited for, will form part of Casework Intelligence (CWI) newly created Intelligence Alerts Team.
The core function of Casework Intelligence is the development of intelligence to identify and disrupt organised crime groups in the UK and overseas. Casework Intelligence’s transformation goes hand in hand with UK Visas & Immigrations (UKVI) plans to reduce its footprint overseas and increase its function in the UK.
Casework Intelligence provides intelligence support to UKVI; identifying and mitigating fraud and developing intelligence-led disruptions of Organised Immigration Crime (OIC) groups targeting the casework system.
The team works closely with HO International Operations counterparts overseas; sharing intelligence where possible to facilitate upstream disruption and Crime Development Teams (CDTs) where the organisers of abuse are UK based.
Person specification
The newly formed Intelligence Alerts team act as the single point of contact for caseworkers to obtain information on intelligence alerts found on Home Office systems. The teams function is to manage the inbox where requests are received and provide a suitable response in a timely manner, whilst ensuring it follows the required operational guidance.
This new team is fast paced and busy and requires an attention to detail and the ability to breakdown sometimes complex written information and simplify this to provide a response. The ability to be organised, focussed and have good attention to details skills would beneficial. The team will also be required to assess incoming requests to ensure alert relevance ensuring reviews on alerts from the originator if required.
Essential criteria
• Excellent written communication and interpersonal skills, including the ability to establish and maintain effective working relationships with partners internally.
• A proven track record to plan, organise and manage time to deliver the best quality and efficient service.
• Strong judgement to evaluate written information with the ability to provide a sanitised response.
• Ability to work successfully as part of a team.
• Experience working with IT and Microsoft packages (such as Excel and Outlook).
Desirable criteria
• Previous experience working in a similar role.
Benefits
- Learning and development tailored to your role
- An environment with flexible working options
- A culture encouraging inclusion and diversity
- A Civil Service pension with an average employer contribution of 27%