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This position is based at RCJ LONDON, WC2A 2LL

Please refer to Job Description

We encourage applications from people from all backgrounds and aim to have a workforce that represents the wider society that we serve. We pride ourselves on being an employer of choice. We champion diversity, inclusion and wellbeing and aim to create a workplace where everyone feels valued and a sense of belonging. To find out more about how we do this visit: https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity.

Salary: London (within M25): £24,250 

These positions are available for existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis.  

Background:

HM Courts and Tribunals Service has embarked on a reform programme that will include significant estates modernisation and greater use of digital solutions and will provide much improved services for service users. Our vision is to have an efficient and effective courts and tribunals system which enables the rule of law to be upheld and provides access to justice for all.

Significant investment has been made by HM Treasury to allow HMCTS to provide a more accessible system which is modern and responsive, treats those who use our service with dignity and respect, and which provides better value for money for the taxpayer. Key to implementing the reform programme will be close collaboration with the judiciary, and effective staff engagement. Maintaining a positive and lasting connection between HMCTS management and its staff at this time of such significant change will be critical to success. 

An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law. This is an important opportunity to work in a leadership role that will support and enable this major transformation programme designed not just to give our courts and tribunals a sustainable and affordable future, but to improve further the delivery of justice.

Our service is currently largely organised regionally, and delivered locally, through a large number of courts and tribunal venues. As the reform programme progresses, we will increasingly deliver our services nationally through customer service centres, with local venues continuing to be used for hearings.  The Royal Courts of Justice will continue to be a flagship hearing centre, with improved courtroom utilisation and modernised and reformed digital case management and e-filing services, and digital working in court.  

Overview:

This role is part of the Operational Delivery Profession. Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles. They work in many different departments and agencies across the breadth of the UK, delivering service to customers in

• Face-to-face roles in HMCTS for example a court usher
• Contact Centre roles in HMCTS for example call centre advisers
• Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration

Being part of the operational delivery profession means belonging to a cross-government community of people.  This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.

These operational roles are customer facing, requiring successful applicants to be office and/or court based to provide HMCTS services to the public. HMCTS offers a flexible working system in many of its offices, subject to business needs being met. 

The Key Purpose of the Role:

Security’s role is to maintain a safe working environment at the Royal Courts of Justice (RCJ), which is a part of the High Court, comprising just over 100 courts, 79 located in the main Strand building and 31 in the Rolls Building close by.

The cases heard at the RCJ are some of the most high-profile ones in England and Wales, reflected in the occupiers including our most senior Judiciary. There is a high degree of liaison with resident and visiting Judiciary.

In addition, there are close to 1,000 members of staff. Hundreds of members of the public and the legal professions use our facilities every day.

Teams of security personnel provide a presence 24 hours a day, 365 days a year. A security presence is also required at the ceremonial and private functions held here in the evenings and weekends. The core times for this role are 9:00am – 17:00pm.

It must be noted that security work can be physically demanding. Security members will receive the appropriate training to support them in this role, including a 2-day external course for a Court Security Officer (CSO) The Courts Act 2003.  Additionally, local training will be provided including the assignment of a mentor as part of the induction process.

The current high standard of customer service must be maintained and improved upon if possible, all members of the Security team, as frontline staff, have a key role to play in this

Key Responsibilities: 

• Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as “wanding” court uses/bag searches on arrival.
• Restraining someone attending court, ejecting someone from the court or excluding someone from the court.
• Controlling access doors and gates, checking of vehicles. Searching members of the public entering the court building. Checking pass holders passes.
• Patrol of buildings and satellite buildings, keeping in contact with the Control room with the use of handheld radio’s. Securing the building when it is closed to the public. Escorting contractors, Judiciary and VIP’S etc. Generally providing a secure environment.
• Dealing with enquiries from Staff, Judiciary and public within the complex.
• X-Ray trained to Aviation Standard and AMD’S.
• Responding to panic alarm buttons (PAB’S) in Judges rooms, Courts and Office’s.
• Responding to any security issues within the complex and recording and reporting details of those incidents
• Issuing security passes

Other Duties:

The post holder is required to work in a flexible way and undertake any other duties reasonably requested by line management which are commensurate with the grade and level of responsibility of this post. 

Application Process: 

To apply for this position please complete the online application form, ensuring you provide the following:

• An up-to-date copy of your CV which details your experience and achievements.

• A 250-word suitability statement against the following 2 Success Profile Behaviour questions (Level 1):
• Managing Quality Service question – “Describe a time where you have worked to de-escalate a situation”
• Working Together question – “Please provide an example of a time when you have worked as a team to achieve an outcome”

Should you be successful at the application stage you will be invited for an interview. If selected for interview you will be tested against the following Success Profile Behaviours (Level 1) and three Strengths.

• Managing Quality Service
• Working Together
• Communicating and Influencing

Please note, face to face interviews will be required for candidates progressed from sift stage.

Further information on Success Profile Behaviours and Strengths, as well as the required standards for this post (Level 1), can be found at:

https://www.gov.uk/government/publications/success-profiles

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

We welcome and encourage applications from everyone, including groups currently underrepresented in our workforce and pride ourselves as being an employer of choice. To find out more about how we champion diversity and inclusion in the workplace, visit:

https://www.gov.uk/government/organisations/ministry-of-justice/about/equality-and-diversity

The MoJ is proud to be Level 3 Disability Confident. Disability Confident is the approach through which we offer guaranteed interviews for all people with disabilities meeting the minimum criteria for the advertised role as set out in the job description.

Please note applicants will be required to undertake enhanced vetting checks to CTC Level Clearance. Eligibility for CTC level vetting requires permanent residence in the UK for the last 3 years and applicants must not have lived / worked overseas during that same time period.

If vetting checks are not successfully completed, provisional offers of employment will be withdrawn.    

Location:

This post is based in the Royal Courts of Justice, Strand, London, WC2A 2LL. 

Terms & Conditions: 

Flexible working options

HMCTS offers a flexible working system in many of its offices.

Job Sharing and Reduced Hours

All applications for job sharing or reduced hours will be treated fairly and, on a case-by-case basis, in accordance with the MoJ’s flexible working policy and equality policy.

Excess Fares and Relocation Allowances

This job is not eligible for relocation allowances, but excess fares may be considered in accordance with MoJ’s excess fares allowance policy.

Please refer to Job Description

We’ll assess you against these behaviours during the selection process:

• Managing a Quality Service
• Working Together
• Communicating and Influencing

• Access to learning and development
• A working environment that supports a range of flexible working options to enhance your work life balance
• A working culture which encourages inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• Annual Leave
• Public Holidays
• Season Ticket Advance

For more information about the recruitment process, benefits and allowances and answers to general queries, please click the below link which will direct you to our Candidate Information Page.

Link: https://justicejobs.tal.net/vx/candidate/cms/About%20the%20MOJ

Darlington, London

The Security Team

The role of the security team is to protect the Department’s people, assets and information from any people or groups who wish to cause disruption to the Department from achieving its objectives. The security team work with stakeholders across the Department for Business and Trade (DBT), providing education and training to ensure they are equipped with the correct knowledge to protect HMG. We do this by building a diverse team with expert, generalist, and entry level roles to work together to solve the challenges we face. This mix allows us to develop talent internally and to benefit from a wide range of life experiences.

The purpose of this role is to assist in creating and maintaining a strong security culture in DBT. The role will work across DBT to embed security awareness at all levels and will be using the most effective communication and training methods to achieve this.

We are looking for an enthusiastic individual with a creative flair and willingness to improve the security culture within DBT through various training, education, and awareness methods. You will have the opportunity to lead strands of work including but not exclusive to, developing user friendly security systems, coordinating and delivery security communications and training opportunities. This is a great opportunity to observe and be part of the inner workings of Government Security with great emphasis on personal development in a supportive environment. 

This role sits within the core security team which deals with the day to day running of DBT security, the person who takes up this role will be expected to support colleagues across the Security team as well as the wider business.

• Development and management of a new Security SharePoint portal for our customers.
• Engage with DBT staff within the UK and overseas to understand challenges and security awareness needs.
• Support coordination of the ‘Secure DBT theme’ (bringing together security related corporate functions) to coordinate on securing the DBT.
• Production of a variety of products such as educational games, roadshows, articles, and presentations to engage with stakeholders and communicating security messages to the business, using the most effective method for specific messaging, including presentations. This will include communicating lessons learned messages and reactive messages from emerging global threats or trends.
• Work with subject matter experts and internal communications to bring about the transformation in staff understanding and behaviour, resulting in a more secure department.
• Designing and implementing specific security campaigns.
• Creating and delivering training packages to stakeholders.
• This is not an exhaustive list.

Hybrid Working

The role will be based in either Darlington or London.

You will be asked to express a location preference during the application process.

Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DBT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in an office, on average.

If your office location is London, you will be eligible to receive London weighting.

Appointments will be made to candidates in merit order based on location preferences.

Essential Criteria

• Competence in the use of Microsoft products (Word, PowerPoint,etc).
• Excellent communication skills with the ability to communicate information clearly and ensure that messages are understood.
• Strong stakeholder management skills with the ability to tailor messages to different audiences and show a commitment to diversity and inclusion.
• Understanding of why security measures are required in an organisation and why staff need to take personal responsibility.
• Ability to generate new ideas to promote good security culture to staff.
• Engaging presentation skills and style.

Desirable Criteria

• Experience of security in Government would be preferred.
• Experience of  managing a successful project.
• Use of graphic design programmes.

Personal Attributes & Skills

• The ideal candidate would be genuinely interested in security and improving departmental culture.
• They would be someone who conveys their enthusiasm for their work and encourages others.
• Someone who works well as part of a multi-disciplinary team and can understand where they can add value and the importance of building strong business relationships.
• The ability to adapt and use appropriate styles and methods in communications in order to maximise understanding and impact.
• Somebody open to change with a willingness to innovate, someone who will encourage ideas from a wide range of sources and use these to inform their own thinking.

Candidate Support 

Support in applying for our vacancies is available by joining a virtual Candidate Support Session. These sessions include helpful tips and advice on the recruitment process, from application to interview. 

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Changing and Improving

Alongside your salary of £31,443, Department for Business and Trade contributes £8,489 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Whitehall, London

We have an exciting opportunity for you to work as part of the team supporting the Professional Head of Intelligence Assessment (PHIA), based in the Joint Intelligence Organisation (JIO). This role focuses on the provision of high quality analytical tradecraft advice and support to analysts tackling the most complex analytical challenges.

We are seeking candidates who are great team players and have a passion for assessment excellence and advancing the intelligence analysis profession. The successful candidate will be a leader in the facilitation of rigorous structured analysis, as well as the provision of advice, support and challenge. They will also have developed and led the application of analytical tradecraft in all-source intelligence assessment.

The Joint Intelligence Organisation (JIO) primarily supports the Joint Intelligence Committee (JIC), the National Security Council (NSC), the Prime Minister and other key decision-makers by providing authoritative, robust all-source intelligence assessment on a vast range of national security and foreign policy priorities.

You can read more about working for the JIO in the information pack attached at the bottom of this advert.

The Professional Head of Intelligence Assessment (PHIA) leads the Intelligence Analysis Profession across government, providing a central function to drive coherence, collaboration and capability development. PHIA is supported by a team that sits within the Joint Intelligence Organisation (JIO) and has a broad remit covering analytical tradecraft/standards, community collaboration, and analyst career pathways.

The post holder will be a subject matter expert within the JIO for analytical tradecraft. They will provide advice and support to analysts in the JIO and the wider intelligence assessment community on a daily basis, helping them tackle the most complex analytical challenges throughout the lifecycle of intelligence assessments.

Advising analysts on the design of analytical workshops, including the selection of appropriate analytical techniques or approaches, will be a key responsibility of the post holder. They will be expected to regularly facilitate analytical workshops for the JIO, and at times for other government departments.

The successful candidate will be expected to demonstrate flexibility and respond to priorities set by the intelligence assessment community leadership. The role will have a particular responsibility within PHIA to support the development and application of best practice in intelligence assessment. This will include by:

• Leading community projects and work programmes in support of the aims of the PHIA-led analytical tradecraft group, reporting to the Intelligence Analysis Profession Board and the Professional Head of Intelligence Assessment. This will include directing the activities of volunteers from across the intelligence analysis profession.
• Consulting for the JIO, and other assessment bodies and government departments, on analytical practice, methods and approaches.
• Contributing to the challenge and product review processes for the Joint Intelligence Committee (JIC) and other intelligence assessments bodies.
• Managing the development of analytical tradecraft tools and techniques and tradecraft guidance to the intelligence assessment community. This will involve considerable collaboration across HMG, with five-eyes partners, as well as academia and industry.
• Supporting the development and quality assurance of current and future training for analysts by advising the Intelligence Assessment Academy development team.

There may be opportunities for the post holder to deliver analytical tradecraft elements of the UK Intelligence Assessment Academy’s “New Analyst Programme”.

The successful candidate will be able to show the following desirable criteria:

• Experience of working in all-source intelligence analysis, with good knowledge of the intelligence community and experience applying analytical tools and techniques.
• Excellent communication and networking skills, including dealing confidently with senior staff.
• Proven ability to deliver projects.
• Strong organisational skills in order to effectively manage multiple competing priorities.
• Strong facilitation skills.

We particularly welcome applications from those with experience across some or all of the following:

• Experience developing tools, techniques and methods.
• Experience of facilitating analytical workshops and/or delivering training.
• Experience delivering cross-departmental projects.

We invest in upskilling our team members to enable them to thrive once they start working with us. As such, if you don’t quite match these desirable skills, don’t let it put you off applying as we will equip the successful candidate with them once you are in post. The application process will seek to gauge potential just as much as current performance.

We’ll assess you against these behaviours during the selection process:

• Working Together
• Communicating and Influencing
• Managing a Quality Service

We’ll assess you against these technical skills during the selection process:

• Analysis, Tradecraft and Assessment (Proficient)

Alongside your salary of £41,412, Cabinet Office contributes £11,181 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Annual salary increases will depend upon individual performance and contribution to the organisation’s success. In addition, there will be the opportunity to earn performance related bonuses.

Pension: There is a choice of excellent pension schemes. More information about pension provisions can be found at www.civilservice.gov.uk/pensions

Flexible Working: Flexible working including job-share arrangements may be considered for this role.

Leave allowances: 25 days’ paid leave per annum rising to 30 days after five years’ service. In addition, full-time staff receive eight public holidays and the King’s Birthday privilege day as well as competitive maternity, paternity, parental and adoption leave.

Probation: Staff new to the Civil Service will be required to serve a six-month probationary period.

Location: The post will be based in Westminster, London. No relocation costs will be available.

Crisis working: As the JIO and PHIA are at the heart of national security function for the UK, there are occasionally times where we need to respond to incidents of crisis or critical importance. Staff in any role may be asked to work extended or anti-social hours with little or no notice on such occasions.

Equality and Diversity: The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person’s work. We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

Civil Service Code: All civil servants are subject to the provisions of the Civil Service Code which details Civil Service values, standards of behaviour, rights and responsibilities. Go to http://civilservicecommission.independent.gov.uk for more information.

Whitehall, London

The Professional Head of Intelligence Assessment (PHIA) leads the Intelligence Analysis Profession across government, providing a central function to drive coherence, collaboration and capability development. PHIA is supported by a team that sits within the Joint Intelligence Organisation (JIO) and has a broad remit covering analytical tradecraft/standards, community collaboration, and analyst career pathways.

We are looking for a person who is passionate about, and who has a depth of first-hand experience of the delivery of Intelligence Assessment. They are proactive and thrive on owning and project managing complex initiatives to deliver cross-HMG benefit.

About the JIO

The Joint Intelligence Organisation (JIO) primarily supports the Joint Intelligence Committee (JIC) and the National Security Council, the Prime Minister and other key decision-makers by providing authoritative, robust all-source intelligence assessment on a vast range of national security and foreign policy priorities.

Our work covers, and goes beyond, ‘traditional’ national security topics such as geopolitical issues and threats to British interests. We apply a national security lens to issues such as emerging technology, economic and health security, climate change and horizon scanning (for example, identifying and monitoring countries at risk of instability).

You can read more about working for the JIO in the information pack attached at the bottom of this advert.

The Professional Head of Intelligence Assessment (PHIA) is supported by teams to define and maintain standards across the whole assessment community in the UK.

Reporting to the Head of Analytical Tradecraft and Professionalisation within PHIA, you will be the senior manager of the Professionalisation team, with responsibility for developing and managing initiatives designed to continually improve the output of the UK Intelligence Assessment community. Your primary focus will be on initiatives related to analytical standards, but also include analyst career pathways, community communications, and cross-departmental collaboration.

We are looking for an enthusiastic individual with strong communication skills to help support the delivery of Intelligence Assessment across HM Government.

If your application is successful, you will:

• Oversee the secretariating of the Intelligence Analysis Profession Board;
• Chair and oversee the delivery of monthly cross-HMG intelligence assessment Product Evaluation Boards;
• Work across the community to agree and implement standards and development frameworks;
• Work closely with the PHIA Tradecraft team to develop and propagate guidance material and resources for intelligence analysts across HMG;
• Lead projects across the wider portfolio of the Professionalisation Team’s work, including relating to community communication, collaboration and coordination.
• Line manage and counter-sign for a small team.

The ideal candidate will have:

• Experience of conducting all-source intelligence analysis and assessment;
• Excellent communication and interpersonal skills, with experience of briefing senior stakeholders verbally and in writing, and gaining consensus from a broad range of stakeholders;
• A proven ability to work under pressure and at pace, and the ability to prioritise across a number of competing tasks;
• Experience of working across HM Government.
• A good understanding of the national security community;
• Experience of project management and/or capability development including the application of innovation and creative-thinking to overcome complex challenges;
• Experience of working with international partners;
• Experience of working with academia and/or other private sector partners e.g. think tanks.

We invest in upskilling our team members to enable them to thrive once they start working with us. As such, if you don’t quite match these desirable skills, don’t let it put you off applying as we will equip the successful candidate with them once you are in post. The application process will seek to gauge potential just as much as current performance.

We’ll assess you against these behaviours during the selection process:

• Changing and Improving
• Working Together
• Delivering at Pace
• Communicating and Influencing

Alongside your salary of £55,794, Cabinet Office contributes £15,064 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Annual salary increases will depend upon individual performance and contribution to the organisation’s success. In addition, there will be the opportunity to earn performance related bonuses.

Pension: There is a choice of excellent pension schemes. More information about pension provisions can be found at www.civilservice.gov.uk/pensions

Flexible Working: Flexible working including job-share arrangements may be considered for this role.

Leave allowances: 25 days’ paid leave per annum rising to 30 days after five years’ service. In addition, full-time staff receive eight public holidays and the King’s Birthday privilege day as well as competitive maternity, paternity, parental and adoption leave.

Probation: Staff new to the Civil Service will be required to serve a six-month probationary period.

Location: The post will be based in Westminster, London. No relocation costs will be available.

Crisis working: As the JIO and PHIA are at the heart of national security function for the UK, there are occasionally times where we need to respond to incidents of crisis or critical importance. Staff in any role may be asked to work extended or anti-social hours with little or no notice on such occasions.

Equality and Diversity: The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person’s work. We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

Civil Service Code: All civil servants are subject to the provisions of the Civil Service Code which details Civil Service values, standards of behaviour, rights and responsibilities. Go to http://civilservicecommission.independent.gov.uk for more information.

Whitehall

We are looking for an experienced all-source analyst or international policy professional to join the JIO Assessments Staff. You will be capable of producing high-quality assessment to tight deadlines, with a track record of working closely with senior customers and subject matter experts. This is an exciting opportunity to work at the centre of HMG’s national security machinery, helping to inform the UK’s response to priority national and international issues.

About the JIO

The Joint Intelligence Organisation (JIO) primarily supports the Joint Intelligence Committee (JIC), the National Security Council (NSC), the Prime Minister and other key decision-makers by providing authoritative, robust all-source intelligence assessment on a vast range of national security and foreign policy priorities.

You can read more about working for the JIO in the information pack attached at the bottom of this advert.

The Role

As a Principal Analyst you will be responsible for the JIO’s counter-terrorism portfolio. You will produce all-source strategic assessments that help to inform a range of policy decisions. You will work closely with the assessments community and experts across HMG in order present a single, agreed view on priority issues. You will be capable of producing high-quality assessments to tight deadlines, with a track record of working closely with senior customers and subject matter experts.

This post is only open to British Citizens. Some dual nationals may be ineligible. The successful candidate must obtain Developed Vetting (DV) clearance if not already held. As they will have access to very sensitive information, there are limitations on travelling to a small number of countries and we will undertake additional security checks as part of the recruitment process.  Applications from candidates with close connections to certain countries may take considerably longer to process, or in some cases result in a withdrawal of an offer of employment.  Further details will be provided at the conditional offer stage.

If your application is successful, you will:

• Analyse information from a range of sources to produce timely, robust and policy-relevant assessments, supporting your team colleagues to do the same.  
• Take the lead in authoring a variety of short and long-form products read by senior customers, including the Prime Minister.  
• Develop deep subject-matter expertise, including an understanding of policy requirements.
• Establish strong working relationships with HMG stakeholders and customers and international allies. You will also be encouraged to consult academic, think-tank and private sector analysis. 
• Routinely use structured analytical techniques in your own work, and facilitate multi-agency and international workshops, including ‘challenge’ sessions.
• Contribute to the wider team’s work or to wider JIO work, both to support colleagues and for your own development. You may occasionally be asked to support crisis working or work unsociable hours, often with little or no notice. 

Skills and Experience Required

The successful candidate will have:

• Subject matter expertise or experience of working on policy/analysis relating to terrorism (or a related topic).
• Strong research skills, with the ability to conduct independent research and absorb and analyse large amounts of information.
• Strong analytical or critical thinking skills, with the ability to draw out strategic insights from a wide range of information.
• Excellent drafting and written communication skills.
• Comfortable working at pace on critical work for senior stakeholders, appropriately prioritising your workload and delivering to tight deadlines.
• A track record of building trusting and collaborative relationships on sensitive issues.
• Flexibility, proactivity and ready to work on issues outside of your main area, where necessary.

Desirable Skills

• Experience of assessments, including the use of structured analytical techniques and methodologies, knowledge of biases in information sources and how to mitigate them.

We invest in upskilling our team members to enable them to thrive once they start working with us. As such, if you don’t quite match these desirable skills, don’t let it put you off applying as we will equip the successful candidate with them once you are in post.

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Delivering at Pace
• Seeing the Big Picture
• Working Together

We’ll assess you against these technical skills during the selection process:

• Gathering, Organising & Evaluating Intelligence & Information (Highly Proficient)
• Analysis, Tradecraft and Assessment (Highly Proficient)
• Informing Decision Making (Highly Proficient)
• Written and Visual Communication of Intelligence Assessment (Highly Proficient)

Alongside your salary of £55,794, Cabinet Office contributes £15,064 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Annual salary increases will depend upon individual performance and contribution to the organisation’s success. In addition there will be the opportunity to earn performance related bonuses.

Existing civil servants can take up the post on loan from their parent department for the duration advertised (permission from their parent department would need to be secured in order to take up the post). Those joining on level transfer will retain their current salary. Staff joining on promotion terms will receive up to a 10% increase of their current basic salary or the pay band minimum whichever is the greater. Staff joining on promotion will adopt the modernised terms and conditions of employment which came into force in 2013.

Pension: There is a choice of excellent pension schemes. More information about pension provisions can be found at www.civilservice.gov.uk/pensions

Flexible Working: Flexible working including job-share arrangements may be considered for this role.

Leave allowances: 25 days’ paid leave per annum rising to 30 days after five years’ service. In addition, full-time staff receive eight public holidays and the Queen’s Birthday privilege day as well as competitive maternity, paternity, parental and adoption leave.

Probation: Staff new to the Civil Service will be required to serve a six month probationary period.

Location: The post will be based in Westminster, London. No relocation costs will be available.

Crisis working: As the JIO and PHIA are at the heart of national security function for the UK, there are occasionally times where we need to respond to incidents of crisis or critical importance. Staff in any role may be asked to work extended or anti-social hours with little or no notice on such occasions.

Equality and Diversity: The Cabinet Office is committed to a policy of equal opportunity for all staff. We will not discriminate on grounds of gender, gender identity, race, disability, sexual orientation, religion or belief, age, those with caring responsibilities, part time workers or any other factor irrelevant to a person’s work. We encourage a diverse workforce and aim to provide a working environment where all staff at all levels are valued and respected, and where discrimination, bullying, promotion of negative stereotyping and harassment are not tolerated.

Civil Service Code: All civil servants are subject to the provisions of the Civil Service Code which details Civil Service values, standards of behaviour, rights and responsibilities. Go to http://civilservicecommission.independent.gov.uk for more information.

London

We recognise the challenges that people with protected characteristics may experience on the job market and in their career progression. We are fully committed to being an inclusive employer and ensuring equal opportunities. We are keen to make our workforce as diverse as possible, and we hope to attract applications from underrepresented groups, including ethnic minorities, people with a disability, and people with gender diverse identities. 

Are you organised and can adapt quickly?

Do you have strong communication skills?

Are you a self-starter and highly organised?

Do you enjoy the challenges that working in different locations can bring?

If so, we have an exciting opportunity for you to join the Department for Transport (DfT) and we would love to hear from you!

The Aviation Security Assessors (ASA) are responsible for end-to-end overseas aviation security assessments, including planning, delivery, and required reports and debrief following assessments.

As a team that works on threat related issues, we expect our staff to work flexibly and adapt to rapidly changing requirements and priorities across the team, wider Division and Directorate. The nature of the work means that the role may require out of hours working to respond to incidents. We will make every effort to allow for your personal circumstances and allowances will be paid in line with departmental policies.

The Transport Security Directorate invests significantly in training and developing staff to prepare them not just for an interesting and challenging job, but also for a rewarding career in the Government. Our expectation is that our staff will remain in post for at least two years.

Within the Transport Security Directorate, the Aviation Security International Operations (ASIO) Division supports DfT’s strategic priorities by working collaboratively with foreign countries and partners to assess vulnerabilities and build aviation security capabilities in a number of priority countries. ASIO works ‘hand in glove’ with DfT’s Aviation Security Strategy & Policy (ASSP) Division to manage the risk of attacks against civil aviation inbound to the UK, as well as working to improve global aviation security standards bilaterally and through raising international standards. 

ASIO’s vision is to be an engaged and empowered team that delivers a world leading service, working collaboratively with our partners to mitigate the risk of a terrorist attack against inbound civil aviation. 

Responsibilities include, but are not limited to:

• Responsible for the delivery of technical assessment and assurance activities across priority countries, drawing on their aviation security expertise to assess the security vulnerabilities of the airport and consider mitigation recommendations.
• Responsible for the delivery of stakeholder briefings to international partners to support the delivery of ASIO’s assessment activities. 
• Project management of assessments and assurance activities, working with the ASIO overseas teams to reduce vulnerabilities identified and improve Aviation Security.   
• Preparing high quality professional assessment reports, detailing findings and insights from the assessment within agreed timescale.

For more information about the role and responsibilities please see the attached Role Profile.

About you

To thrive in this role, you will have strong communication skills with the ability to influence using diplomacy and negotiation skills.

You can produce high quality written documents such as reports or briefings to time scales.

You are highly organised and flexible and can prioritise and adapt to changing circumstances whilst making sure to keep quality at the forefront.

It is not essential for you to have any previous Aviation Security or overseas experience, as full training will be provided. The successful candidate(s) will be required to pass assessed training modules in order to become an Aviation Security Assessor. Ongoing professional development is also provided.

Additional information

The role includes travel to, and operating in, locations in different time zones. Working hours can often be dictated by aviation operations overseas. Overtime and travel time will be payable where required and within DfT HR Handbook guidance. Flexibility will be required, particularly when travelling and operating overseas, to ensure that DfT is able to successfully deliver its assessment programme. On average you will be working away from home 1 week in every 4.

A minimum of 40% of your working time should be spent at your principal workplace, although requirements to attend other locations for official business, or carry out detached duty in another DfT workplace, will also count towards this level of attendance. 

This role requires you to be medically fit to travel overseas.  

We’ll assess you against these behaviours during the selection process:

• Delivering at Pace
• Communicating and Influencing
• Making Effective Decisions
• Working Together

Being part of our brilliant Civil Service means you will have access to a wide range of fantastic benefits. We offer generous annual leave, attractive pension options, flexible working, inclusive working environments and much more to support a healthy work/life balance.

Find out more about what it’s like working at the Department for Transport .

London – 2 Marsham Street, Manchester – Soapworks, Sheffield – Vulcan House

The Protective Security Centre delivers services, capability-building and thought leadership to drive down the security risk to government.  
It works with clients across government to understand their security profiles and build bespoke support plans to address their security needs. We know that our clients know their risk areas better than anyone. We blend that local knowledge with our cross-government insights to deliver tailored support that meets client needs, helping them access best practice from across the security sector.

We are one of five Government Security Centres and provide security advice and consultancy services to government departments. We are comprised of two consultancy teams and an operations team, supported by communication and engagement and business support functions. The consultancy provides expert protective security advice in partnership with the National Technical Authorities (NTAs) and the Government Security Group. Our operations team delivers personnel security and information handling services to a wide range of public bodies.

The successful candidate will assist, support, and actively contribute to the delivery of authoritative protective people and physical security advice to reduce departmental/organisational vulnerabilities and mitigate the insider threat.

Specifically:

•    Application of PSC tools allowing organisations to assess people and physical security risks and evaluate current methods and processes to determine organisations security maturity
•    Creating and delivering security awareness briefings
•    Facilitating security risk workshops
•    Analysing the findings from people and physical security assessments/reviews and identify risk-based solutions/recommendations to support organisations protective security improvement plans
•    Drafting of detailed and concise evidence-based people and physical security assessment reports, articulating, security threats, risks, vulnerabilities, and issues in unambiguous way security threats, risks, vulnerabilities, and issues in unambiguous way
•    Represent people and physical security advisers with internal and external stakeholders
•    Provide people and physical security advice, guidance and support to the customer base
•    Respond to customer queries arising from our portal
•    Identify emerging security issues and trends which may impact PSC delivery, identifying common themes or risks for further attention and/or development
•    Understand and explain complex security related issues in a manner appropriate to the intended audience
•    Contribute to the development of PSC services, tools and products by driving continuous improvement in team processes and identifying opportunities to adopt common approaches to planning or reducing complexity
•    Championing and communicating new initiatives impacting on delivery of PSC services
•    Responsibility for own professional development, including maintaining a sound understanding of National Technical Authority protective security advice, guidance, and tools (i.e., risk frameworks and maturity models) and Gov 007 security standards

In line with Home Office Hybrid Working policy, these posts can be based at any of the locations advertised and there will be flexibility to adopt a hybrid working pattern according to business need which would see the post holder spend 40% of their week in the office, with the remainder working from home.

Key responsibilities for this role include the following:

• Have a detailed and technical understanding of PSC services
  
• Support the G7 lead people/physical security advisers across the PSC portfolio of services and delivery to customer departments

Specifically:

• Application of PSC tools allowing organisations to assess people and physical security risks and evaluate current methods and processes to determine organisations security maturity
• Conducting physical site assessments and drafting of operational requirements
• Creating and delivering security awareness briefings
• Facilitating security risk workshops
• Analysing the findings from security assessments/reviews and identify risk-based solutions/recommendations to support organisations protective security improvement plans
• Drafting of detailed and concise evidence-based security assessment reports, articulating security threats, risks, vulnerabilities, and issues in unambiguous way
• Represent people and physical security advisers with internal and external stakeholders
• Provide people/physical security advice, guidance and support to PSC customer base
• Track and monitor the PSC portal to respond to enquiries or allocate accordingly
• Identify emerging security issues and trends which may impact PSC delivery, identifying common themes or risks for further attention and/or development
• Understand and explain complex security related issues in a manner appropriate to the intended audience
• Contribute to the development of PSC services, tools and products by driving continuous improvement in team processes and identifying opportunities to adopt common approaches to planning or reducing complexity
• Championing and communicating new initiatives impacting on delivery of PSC services
• Responsibility for own professional development, including maintaining a sound understanding of National Technical Authority (CPNI) protective security advice, guidance and tools (i.e. risk frameworks and maturity models) and Cabinet Office, Functional and Technical Standards for Security (007)
• Provide effective line management for HEO support roles in line with HO performance management expectations
• Regular engagement and collaboration with the PSC programme delivery team to ensure project milestones are completed

Essential Skills

• Experience of working in a security role to build and develop ongoing, approachable, and professional working relationships with stakeholders and other government departments
• Experience delivering customer requirements within a large, ambiguous, and complex environment
• Exceptional written, oral and presentation communication skills with the ability to translate technical jargon into easily digestible information and adapt your style to the audience
• Excellent time management to ensure that objectives are met within required timeframes
• Confident when interacting with a diverse audience, including senior grades
• Ability to apply good judgement and respond to complex and dynamic situations, being flexible in working to changing priorities
• Strong relationship building and stakeholder management skills, able to work across business boundaries and deliver strong outcomes

Desirable Skills

• Experience working within the Government Security function
• Good understanding of the National Technical Authorities advice and wider offering
• A good understanding of Government Security Standards
• Recognised qualification and/or considerable experience working in a Security role
• Membership of a professional security body
  

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Changing and Improving
• Making Effective Decisions
• Seeing the Big Picture

We only ask for evidence of these behaviours on your application form:

• Communicating and Influencing

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

London – 2 Marsham Street, Manchester – Soapworks, Sheffield – Vulcan House

The first duty of the government is to keep citizens safe and the country secure. The Home Office has been at the front line of this effort since 1782. As such, we play a fundamental role in maintaining the security and economic prosperity of the UK.

The Home Office leads on immigration and passports, refugee protection, counter-terrorism, policing, fire services, and crime and drugs policy.

The Protective Security Centre (PSC) delivers services, capability-building and thought leadership to drive down the security risk to government. It works with clients across government to understand their security profiles and build bespoke support plans to address their security needs. We know that our clients know their risk areas better than anyone. We blend that local knowledge with our cross-government insights to deliver tailored support that meets client needs, helping them access best practice from across the security sector.

We are one of five Government Security Centres and provide security advice and consultancy services to government departments. We are comprised of two consultancy teams and an operations team, supported by communication and engagement and business support functions. The consultancy provides expert protective security advice in partnership with the National Technical Authorities (NTAs) and the Government Security Group. Our operations team delivers personnel security and information handling services to a wide range of public bodies.

This role works as part of a small team focused on communications and engagement within the PSC.

Hybrid working

Hybrid working enables employees to work partly in their workplace(s) and partly at home in line with the Home Office Hybrid Working policy. A hybrid working pattern may be available, where business needs allow for this role. Applicants can discuss what this means with the vacancy holder if they have specific questions on what this entails.

Due to the nature of the role, this post is available on a full-time basis only. 

The successful candidate will assist, support, and actively contribute to the management of communications and stakeholder engagement across the consultancy arm.

Specifically:

• Lead on the creation and distribution of a monthly newsletter to all stakeholders, including collation of content in collaboration with other team members and external bodies
• Maintain the communications distribution list and ensure it is updated regularly
• Maintain our PSC Portal (linked to the newsletter) and pull figures and information for reporting purposes, displaying these in a clear and concise manner for Boards and other meetings
• Support on the design, project management and delivery of our annual PSC conference to be held in December 2023 assisting with all associated tasks as required
• Supporting other team members on the creation of presentations, leaflets, and documents to ensure our reputation as thought leaders in the areas of physical and personnel security is upheld
• Respond to appropriate customer queries arising from the Portal (where concerning communications and engagement)
• Contribute to the development of PSC services, tools and products by driving continuous improvement in team processes and identifying opportunities to adopt common approaches to planning or reducing complexity
• Championing and communicating new initiatives impacting on delivery of PSC services
• Maintain responsibility for own professional development and undertake appropriate learning and development where relevant

Essential Skills

• Good project management experience in a relevant role (for example communications, delivery of events or stakeholder management)
• Experience of working in a role to build and develop ongoing, approachable, and professional working relationships with stakeholders and other government departments
• Proficient in the use of Microsoft Office, specifically with good ability to create visually engaging documents/leaflets/presentations and display information in a clear and concise manner
• Exceptional written, oral and presentation communication skills
• Excellent time management to ensure that objectives are met within required timeframes

Desirable Skills

• Proven experience in a similar role, in particular delivering within a large, ambiguous, and complex environment
• Confident when interacting with a diverse audience, including senior grades
• Ability to apply good judgement and respond to complex and dynamic situations
• Be flexible in working to changing priorities
• A project management qualification (for example PRINCE 2)
• Experience in delivering a large event to a senior audience

We’ll assess you against these behaviours during the selection process:

• Communicating and Influencing
• Delivering at Pace
• Seeing the Big Picture
• Working Together

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

Birmingham, Blackpool, Cardiff, Glasgow, Leeds, London, Manchester, Newcastle-upon-Tyne, Sheffield

This is an exciting time to become a Government Security Risk & Assurance Professional. DWP is at the forefront of risk-based security programmes within Government and industry with Enterprise Security Risk Management (ESRM) playing a pivotal role in strengthening the security of government products and services used by millions of people.

We are looking for a Grade 7 Lead Security Risk Assurance Manager to join our team.

You’ll be at the centre of the development of this specialist profession. You will work across DWP to provide internal impartial assurance to Senior Leaders, service owners, stakeholders and relevant external bodies, and ensure strategic security risks are being managed effectively.

Have a look at the video detailing the fantastic opportunity provided by this role of Lead Security Risk Assurance Manager which is part of the Government Security Profession is attached. Please click on the link below.

https://youtu.be/NiAgk-mewpI

You’ll need to be willing to travel to other DWP locations, with occasional overnight stays required.

This role is fundamental to protecting the Department and enabling us to make informed business decisions about security across the Enterprise.

We’re looking for an adaptable and enthusiastic leader, with an excellent eye for detail and an appreciation for the bigger picture within which you work. You will be confident in communicating with a diverse stakeholder group and have the interpersonal skills to influence and motivate.

The Lead Security Risk Assurance Manager role may be placed in one of three functions within ESRM, which focus on different types of security assurance. The functions are:

Security Assurance:

Provides confidence to the DWP Executive Team and other senior leaders that we are delivering DWP services securely. We do this by carrying out impartial assessments on how effectively risks are being managed and whether our security controls are operating as designed. We place a strong focus on continuous improvement, looking wider and deeper than just compliance. We highlight good practice and provide a professional impartial view about our security posture.

Supply Chain Security Assurance:

Provides confidence to the Board, Commercial Directorate and Contract Owners that the DWP supply chain has deployed and continuously manages effective security controls. We maintain many complex stakeholder relationships, continually learning ways to improve and streamline processes, and we are at the forefront of Government and Industry efforts to improve supply chain security processes.

Security Risk:

Identifies and monitors enterprise-level security risks to inform security policy, standards and assurance priorities. Supporting strategic security investment and areas without dedicated security resource through expert advice, guidance and security risk assessment services. Assessing the impact of security risks within our supply chain to DWP people, information and services.

The roles and responsibilities include, but are not restricted to the following:

• Lead and shape the Security Risk and Assurance Functions taking accountability for service delivery and enabling an effective, visible and respected security services to DWP, its Arm’s Length Bodies and external customers where appropriate
• Build long term internal and external strategic relationships and influence stakeholders and relationships effectively to gain support for security risk and assurance
• Clearly define priorities and reflect in measurable team objectives
• Continue to iterate the service to ensure we continue to meet end user needs stakeholder requirements and align to wider departmental risk and control assessment practices
• Lead by example, visibly and confidently engaging colleagues and stakeholders to support and deliver effective security risk and assurance capabilities
• Drive innovation, empowering team members to take responsibility for removing inefficiencies, driving costs down and improving services, sharing suggestions for process improvement so good practice is shared and standardised
• Provide input at senior governance levels, ensuring security outcomes are fully understood and considered
• Lead security risk and assurance activities, research, evaluation and interpretation of evidence providing a holistic and robust opinion on the security posture of people, processes, and technology
• Provide input to Senior Managers in respect of business cases for security investments
• To identify and assess existing/new threats (threat actor and vectors) and security alerts and provide assurance against current state of controls and strategic direction of travel
• Represent the function and report findings to stakeholders as required.

Essential Criteria

• Proven experience of interacting with senior leaders on security risk/assurance topics to present, escalate and influence decision making.
• Strategic with proven leadership experience. Can demonstrate the ability to engage, negotiate, and communicate easily and confidently with people at all levels.
• A comprehensive technical understanding of Security and Risk Management processes and controls.
• An effective decision maker, who utilises evidence, available data and experience to provide clear, accurate and professional decisions.
• The ability to thrive in a challenging environment, working to tight deadlines while prioritising a large and varied workload.

Desirable qualifications

These qualifications are desirable and where not already in place, we’ll help you build your skills in this area:

CISM, CRISC, CISSP, CISA, CGEIT, ISO27001 Lead Auditor. 

Desirable past experience and skills includes but is not limited to:

Experience of security management and analysis

Good understanding of security controls (technical, procedural, personnel and physical)

Good understanding of security monitoring and testing processes

Good technical knowledge of applications and architectures

Good knowledge of third party security assurance methods and deliverables

Strong understanding of the NIST Cyber Security Framework

Experience of information security management systems and risk assessment methodologies

For jobs located in Wales, the ability to speak Welsh is desirable

We’ll assess you against these behaviours during the selection process:

• Leadership
• Making Effective Decisions
• Seeing the Big Picture

We’ll assess you against these technical skills during the selection process:

• Security Risk Management
• Communicating and knowledge sharing

Alongside your salary of £50,155, Department for Work and Pensions contributes £13,542 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%
• A minimum of 25 days annual leave (plus public and privilege leave)
• This role currently attracts a £7000 recruitment and retention allowance.

Civil Servants applying on promotion will usually be appointed to the salary minimum or within 10% of existing salary.

This job role may be suitable for hybrid working, which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary, non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account.

If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post. Please be aware that this role can only be worked in the UK and not overseas.

Blackpool, Leeds, Manchester, Newcastle-upon-Tyne

Under the UK General Data Protection Regulation (GDPR), every public body which is a data controller or processes personal data must appoint a Data Protection Officer (DPO). The DWP DPO is responsible for monitoring overall compliance with UK GDPR and the Data Protection Act 2018. 
 
The DWP DPO Team is made up of four teams, each managed by a Deputy DPO: 

• Policy and Awareness
• Advice and Guidance
• Business Management, Data Breach Handling and Compliance
• Information Management. 

There are three SEO vacancies within the DPO Team. 

Policy & Awareness  

• Consulting the department on any relevant changes on data protection legislation, updating DWP policies, standards, notices and guidelines accordingly including impacting new initiatives and business areas.

• Reviewing existing data protection policies, procedures, guidance and training material to ensure they are compliant with current data protection legislation, mature and embedded across the Department.

• Developing and delivering training and awareness initiatives on data protection, defining minimum GDPR related training materials per business area and providing input to centrally developed mandatory training where appropriate. 

• Support work on external and internal communications to define and develop privacy awareness campaigns, communications and updates. 

• Manage the DPIA process, impacting process improvements and upskilling requirements. 

• Responding to requests from DCMS relating to data protection impacts and compliance. 

• Acting as the SPOC for legal colleagues and ICO consultation under GDPR Article 36(4). 

Advice and Guidance:  

• Managing and responding to DPIAs, identifying remedial steps required, ensuring that mitigations out of the DPIA process are recorded and actioned and that significant data protection risks are recorded and managed.

• Providing expert advice and guidance to DWP business areas on data protection issues, requirements and controls. 

• Establishing business partnering relationships for DPIAs.

• Managing DPIAs and associated risks through a DPIA IT solution.

 Business Management, Data Breach Handling and Compliance:   

• Providing a Business Management function for the DPO Team. 

• Using a Quality Assurance Framework, identifying and managing DPO Team service improvements. 

• Acting as first point of contact for data subjects, citizens and the ICO, dealing with complaints, investigations, Requests for Assessment.  

• Engaging in and advising on information breach handling, including breach reporting, business engagement and responding to related information requests from the ICO. 

• Undertaking data protection and GDPR-related monitoring activities, including developing and embedding a monitoring and compliance framework to measure and assure GDPR and data-protection related business decisions and practices against regulatory and operational risks.  

• Monitoring compliance with data protection policies, guidelines and processes, including annual reporting to the board and other committees. 

Information Management:   

• Maintain the departments Information Management Policy (IMP), including Retention Schedules and procedural guidance.  

• Raise awareness of the policy through regular business engagement sessions and proactive communications.  

• Providing expert advice and guidance to DWP colleagues on information management, including corporate records and data retention and supporting the network of local Registry clerks.  

• Administer the departments corporate records, in both paper and electronic form to meet the requirements of the Public Records Act.  

• Engage with the National Archives to transfer, destroy, open to the public or retain DWP files.  

The main responsibilities will depend upon which team the successful candidate is assigned to. These may include but are not limited to: 

• Creating and managing data protection related privacy policies, standards, procedures, documents and tools. Consulting across the Department on draft policies, standards and procedures. Monitoring changes to data protection legislation and updating DWP data protection policies, standards, notices and guidelines. Monitoring UK GDPR and Data Protection Act interpretation, ICO guidance and enforcement updates, assessing DWP impact and communicating these to DPO Team and DWP. 
• Building and maintaining relationships with stakeholders. Providing expert advice and guidance to the business on data protection issues, requirements, controls and customer complaints. Coordinating with business areas to review and respond to data subject requests and data protection complaints. Undertaking analysis to identify and deliver awareness on data protection for business areas and providing input to centrally developed mandatory training. 
• Reviewing Data Protection Impact Assessments (DPIAs), identifying remedial steps required, ensuring mitigations identified during the DPIA process are recorded and actioned and that significant data protection risks are recorded and managed. Working with business areas to embed data protection by design from the outset. 
• Maintaining content on the DWP intranet site to provide employees with proactive guides on key data protection topics. Reviewing content on the DWP internet site to provide customers with transparent personal data processing notices. 
• Managing the DPO Team’s Quality Assurance Framework; carrying out quality checks; identifying and fulfilling training and awareness needs and improvements to team instructions and processes.
• Acting as a first point of contact with citizens and employees around data protection issues. Leading a team, providing the front door for advice and re-routing enquiries, requests for assessment, individual rights requests and complaints. Undertaking analysis to address recommendations from the ICO and to identify improvements to products and processes. Identifying trends for business engagement activity and learning and development products. 
• Leading the production of the DPO Team MI dashboard for the team, security community and senior boards, collating and interpreting data and narrative into agreed formats. Reviewing the dashboard to ensure it meets end-user requirements. Working with colleagues in the security community and wider DWP to align MI production to DWP standards. 
• Supporting the learning and development SPOC with the development and delivery of a learning plan and skills database. 
• Providing business management support for the DPO Team including developing a communications plan, working with colleagues across the team and security community to develop a joined-up communications approach and product set. 
• Responding to data subjects and the Information Commissioner’s Office (ICO) on data breaches. Engaging in personal data breach investigations and resulting remediation activity. Recording and tracking data breaches through to resolution, providing reporting for team, security community and senior boards. 
• Undertaking analysis of data breaches to identify process, products, communications, guidance and upskilling requirements. Leading improvements through to completion, working closely with colleagues in the team, security community and business areas. 
• Engaging with business areas to understand where further data breach awareness is required. Working with stakeholders to define, develop and deliver awareness to business areas, evaluating understanding to enable continuous improvement. 

Essential Criteria

• LEAD CRITERION – You have experience of operating within a data protection or closely related and comparable profession, have developed excellent technical expertise and can apply it in a clear and practical way which is understood by stakeholders. 
• You have strong analytical and critical thinking skills, using a range of information to reach sound conclusions; inviting challenge and displaying confidence when making difficult decisions. 
• You have good people management and leadership skills, with the ability to coordinate the activities of others and inspire and motivate them to be fully engaged in their work. 
• You communicate in a straightforward, honest and engaging manner, choosing appropriate styles to maximise understanding and impact. 
• You develop, implement, maintain and review processes and services to ensure delivery of professional excellence, in line with legal, regulatory and security requirements. 
• You encourage joined up team work within your own team and across other areas, establishing and maintaining productive relationships with a range of stakeholders. 

We’ll assess you against these behaviours during the selection process:

• Making Effective Decisions
• Working Together
• Communicating and Influencing
• Managing a Quality Service

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension with an average employer contribution of 27%

This job may be suitable for hybrid working which is where an employee works part of the week in their DWP office and part of the week from home. This is a voluntary non-contractual arrangement and your office will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business need, but personal circumstances and other relevant circumstances will also be taken into account. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to taking up your post.