Location
About the job
Job summary
Job description
The Challenge
Do you want to join the 2021 Government Security team of the year and be part of our Gold Standard security service?
The Ministry of Defence Guard Service (MGS) provides high quality security services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. We provide access control, military working dogs, control room operations and other security services. We play a vital role supporting the Defence Mission and work to protect the defence estate and personnel from crime, terrorism, espionage and sabotage threats.
The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 staff. MGS Officers are often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on our professional, customer-focused culture.
All our Security Officers are required to have excellent customer service skills and must be willing to go above and beyond to support security operations across the defence estate. Due to the high profile and strategic locations of the sites we guard, it is essential our Security Officers have a strong work ethic, are able to work as part of a team, are observant to threats and are capable to challenge and de-escalate difficult situations if required. We also require our Security Officers to have good written and verbal communication skills. Our Officers must have resilience and remain positive and friendly in all weather conditions and on all occasions.
We provide our staff with a market leading salary, excellent sickness benefits, together with a defined benefit civil service pension. Free full uniform will be provided.
We are a growing organisation with opportunities for good quality staff to progress their security careers.
The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities and from all types of working backgrounds.
See more information about the MGS, please read the candidate pack and watch our Security Officer YouTube video https://youtu.be/nzSK9OPOoDI
About MGS
The Ministry of Defence Guard Service (MGS) is a professionally qualified body of Civil Servants who provide unarmed guarding services at approximately 100 MOD sites across Great Britain. The MGS has guarded the Defence Estate for over 25 years including high profile locations such as MOD Main Building in London and His Majesty’s Naval Bases at Portsmouth, Devonport and the Clyde. The MGS plays a vital role supporting the Defence Mission and works closely with its security partners.
The MGS is part of the Defence Infrastructure Organisation (DIO) and employs over 2,500 operational and support staff. The MGS is managed by a Head Office team, dispersed strategically around the country.
MGS officers are very often the first point of contact with the MOD for employees, visitors and contractors and we pride ourselves on a customer-focused culture, working to DIO’s Values as well as our own core values of honesty, integrity, professionalism and efficiency.
We are passionate about the services we deliver and work hard to keep pace with developments in the security industry, as we seek to be the unarmed guarding provider of choice. The MGS holds the Committed to Equality Gold Standard and we positively encourage applications from all under-represented communities.
Person specification
Main Responsibilities
The key duties of a Security Officer are as follows.
Please note that these duties can vary from site to site.
- Controlling vehicular and pedestrian access and exit to/from site
- Issue of passes using site IT systems
- Reporting of environmental issues
- Issue and receipt of keys
- Patrolling on foot and in a vehicle
- Searching of vehicles, baggage, personnel, buildings and open areas
- Escorting visitors
- Traffic management
- Checking identity on site (ad hoc)
- Writing reports on breaches of security or defects and maintaining daily logs
- Referral of complaints
- Reporting MGS infrastructure defects
- Dealing with demonstrators and intruders as directed by those holding operational control
- Safeguarding classified information and material
- Cooperating with other security providers
- Collaborating with emergency services and invoking emergency procedures
- Operating and monitoring security systems; CCTV and alarms etc
- Operating and communicating effectively over the telephone and/or radio
- Reporting safety hazards and accidents in accordance with current instructions
- Carrying out, if required, initial action at the scene of any incident
- Other tasks commensurate with the grade
Desirable Experience & Skills
A background, qualification or interest in the delivery of site security and/or customer service will be an advantage.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Travel Requirements
Where close area working arrangements are in place staff may be required to attend other sites within their travel to work area (one hour from their home) on a detached duty basis.
Licences
Behaviours
We’ll assess you against these behaviours during the selection process:
- Communicating and Influencing
- Leadership
- Managing a Quality Service
Benefits
We enable our people to work at the right place, with the right people, at the right time.
We believe that if we look after our people, they will be passionate about delivering great things for our customers.
The MOD Discover My Benefits page lists the full set of benefits. Some of the many benefits you will receive include:
- A Civil Service pension with an average employer contribution of 27%
- Free Uniform
- 25 days (215 hours) annual leave rising (1 day per year, 8.6 hours) to 30 days (258 hours) upon completion of 5 years’ service
- Ability to roll over up to 10 days (86 hours) annual leave per year
- Minimum of 15 Days Special Leave in a rolling 12-month period to for volunteer military or emergency service reserve commitments
- Special Paid Leave for volunteering up to 6 days a year
- Enhanced parental leave
- Employee Assistance Programme to support your wellbeing
- Most sites have good travel links with free car parking; many also have other facilities such as a Sports & Social Club, Gym and / or site shops
- The possibility to gain a financial in-year reward after successful completion of six months probation and a further in-year reward after your 12 month anniversary and throughout your career with the MGS.