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About the job
Job summary
This role is a critical part of our Cyber Regulation team which protects consumers by driving an increase in the cyber and security resilience measures of Ofgem-regulated companies. You will play an important role in managing Cyber Regulation projects, activities and communications whilst working closely with the senior leadership team and a wide range of public and private sector stakeholders.
Your work will enable a number of programmes designed to protect consumers across Great Britain by reducing risk and enhancing the cyber resilience of the electricity and downstream gas sectors. You will be central to our internal governance, risk management, planning and delivery.
Joining a multidisciplinary team as a Senior Cyber Project Manager, you’ll contribute to projects with high strategic impact that are critical to Great Britain’s critical national infrastructure. It’s a role that involves extensive collaborative working – often on complex subject matter. You’ll need to be an accomplished project / programme delivery manager (accustomed to working with agile and/or waterfall methodologies) and it’s likely you hold a professional qualification in this. Ideally you will have a strong passion for cyber security or related area. You’ll be a highly motivated self-starter who can work independently and in teams, who appreciates the need for excellent communication, engagement, collaboration with different stakeholders, ability to write concisely – driving the appropriate balance between robust governance arrangements and not over-burdening participants. You should have a positive track record of managing and delivery of projects, e.g. developing and executing plans; managing risks and issues; driving and motivating diverse teams; use of project methodologies and tools; and reporting effectively. You should already hold or prepared to undergo SC vetting process, in accordance with national security vetting procedures.
You will have the opportunity to be a part of the ‘Project Management and Delivery’ and/or ‘Cyber’ professions within Ofgem which are both teams of highly skilled and collaborative individuals who are there to support you alongside a fantastic offering of learning and development in order for you to grow your personal and professional development.
Ofgem is proud to be an equal opportunity employer. We embrace diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of open and fair competition, merit and business need.
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Job description
Ofgem is committed to making a positive difference for energy consumers through effective regulation of the market and close working with suppliers to ensure sustainable energy for consumers and businesses in the UK.
It is vital that operational systems and networks in the electricity and downstream gas sectors in Great Britain remain resilient against cyber and related security threats.
This role will be part of the Cyber Regulatory Team, within the Cyber Profession within Ofgem, tasked with implanting regulations for Operators of Essential Services (OES), to improve security and resilience. The role expects working involvement with Ofgem directorates, governmental departments and other Competent Authorities, as well as industry.
The key purpose of the role is to manage the delivery of Cyber initiatives, projects, activities and communications. The role will maintain and develop robust internal governance, risk management, delivery reporting, and resourcing.
You will be expected to be a self-starter, working with a diverse stakeholder client base, including permanent and contract resource. The complexity or breadth of products or teams will vary in this role, depending on the context. As a Cyber Delivery Manager, you will be expected to directly manage and/or support the delivery of multiple projects and complex products, made up of different teams and stakeholder interest. You will also be expected to provide leadership and oversight over a broader portfolio of projects.
This role will require a collaborative approach in working with colleagues both within Ofgem and with any co-sourcing partners, we may be working with. The candidate will have an extensive programme and project management experience and a pragmatic approach that balances the need for governance and rigour, while not over-burdening the stakeholders.
Within Ofgem this role is known as Senior Cyber Delivery Manager.
Key Outputs and Deliverables
- Programme and project management: Drive programme and projects to deliver on key milestones by developing and maintaining robust plans and roadmaps, covering key aspects, for example: producing plans (e.g. for Assurance, Incident & Compliance programme); deliverables and milestones; resource planning & management; roadmaps and timescales; status.
- Risk management and data management: Develop and maintain pertinent registers/logs, further driving options, actions and improvements e.g. upkeep and maintenance of the NIS OES Register; risks, assumptions, issues and dependencies (RAID) for programme/project; asset register. On anticipating risks, issues and dependencies – create viable options by articulating benefits, risks and impacts on options to minimise/highlight any disruptions/reputational damage in the decision making process
- Contract management and finance administration
- Co-ordinate stakeholder engagement activities: facilitating stakeholder engagements, panels, committees, workshops, events and forums.
- Reporting: Producing Cyber Regulatory and internal cyber reporting
Professional Development Lead (PDL)
For those with the additional responsibility of Personal Development Lead, the remit will include but not be limited to:
- Mentors and coaches staff on personal and professional development in line with the professional standards and behavioural framework for their profession.
- Undertakes their PDL responsibilities in line with Ofgem’s Diversity and Inclusion commitments, championing inclusivity in their approach.
- Collates 360 degree feedback from staff’s colleagues in a thorough and timely manner holding colleagues to account for providing high quality feedback.
- Assesses feedback against the behavioural framework and recommends overall performance rating to the Head of Profession based on sound, constructive and inclusive evidence.
- Delivers high impact and empathetic performance conversations with staff for effective performance management including poor performers.
- Acts as first point of contact in the event of deployment disputes prior to escalation to the Head of Profession.
- Advises staff on deployment opportunities as needed.
- Supporting deployment choices, as part of flexible resourcing.
- Performance management and assessment.
Person specification
- Educated to degree level in programme/project management or holds one or more professional qualification in programme/project management (e.g. Prince 2, Agile, Scrum Master, CISMP, CISSP, CISM, or equivalent) or relevant professional experience.
- Substantial programme management experience, working on their own and in teams, is meticulous, self-starter, ability to write concisely and communicate at all level
- Proven delivery experience in agile and/or waterfall concepts, with excellent communication, interpersonal, stakeholder management skills
- Experienced in developing robust plans/roadmaps, RAID, target operating models and can demonstrate use of project management and analytical tools
- Ability to manage resource, motivate teams, inspires and empowers others with experience in managing multiple project portfolio
- Ability to write and/or develop options, clearly articulating benefits, risks and impacts on options to minimise or highlight any disruptions or reputational damage in the decision making process
- Either holds or ability to achieve SC clearance
Behaviours
We’ll assess you against these behaviours during the selection process:
- Leadership
- Managing a Quality Service
- Delivering at Pace
Technical skills
We’ll assess you against these technical skills during the selection process:
- Please see Candidate Pack for more details.
Benefits
Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.