Page 18 - the SyI Quarterly 15
P. 18

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    Security Officer to Security








     Manage. By Karol Doherty MSyI







     Introduction:
     I have heard a lot of people talk about a career path in the
     security industry. The question is, does the frontline security
     officer know there is a career path available for them within the
     security industry? Well, I think not.

     In my opinion, the frontline security officer does not know
     where to start! Of course they have a Security Industry Authority
     (SIA) license, but if they work for a security service supplier
     then almost all their managers have a SIA license too - and
     that is the only qualification they have within Risk and Security
     Management.

     The Security Officer that wants to progress their career and
     invest in themselves, often do not know where to start. If they
     were to speak with their contract manager, most contract
     managers will not even know where to go themselves, because
     they do not have an academic qualification to use by example.
     The Security Officer believes that the career path for the entire
     security industry is Security officer, Security Team Leader, Security
     Supervisor, Contract Security Manager, Account manager,
     Operations Director, and Managing Director.


     Do not get me wrong, this is all progression in the industry, and
     of course, a lot of Security Officers would like to be at the level of
     Director/Managing Director. My point is, that this is not the only
     route in the security industry. However, for the people that are
     coming into the industry from the frontline, this is what they see.

     Should the client be responsible? When it comes to the Client of
     a security service provider, the client is always viewed as a “do not
     speak to unless spoken to”, by security front line staff, and are
     therefore an unapproachable avenue to take when it comes to
     progression and training. From the client’s point of view, the client
     expects the managers of the frontline staff to be able to progress
     their own staff, and without their involvement. But as I said
     previously, almost all contract managers will not have an academic
     qualification in security risk management themselves. So, when the
     frontline security officer goes to seek help from their manager, they
     will often be unable to.
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