Page 72 - SyI Quarterly - Q3 and Q4 Edition 2023

Our Corporate Partners

How Vicon’s 55 years of experience help them build

industry-leading systems

Vicon Industries

Our secret weapon for best-in-class support is the performance dashboards that are built-in to Valerus and
pre-loaded on our servers. These smart tools will notify the user if a hard drive shows signs of failing, or the
servers are struggling. 9 times out of 10, when the tech support phone rings (which is not often!) Valerus
has already worked out what the issue is, allowing us to address and fix the problem before our tea goes
cold.

Even if nothing goes wrong, we pride ourselves on being proactive about helping you get the most out of
your system, with regular free upgrades, no additional fees, and incredibly low wait times – all in the name
of eliminating downtime on your system.

Five pillars
Our five pillars - single-source supply, an open platform, a centralised solution, cost-effective ownership,
and top-notch support - have helped us develop a range of products and solutions to meet industry needs.
We offer proactive and reactive security solutions, like our remote-positioning multi-sensor and AI analytics,
creating an effective and efficient end-to-end system.

Our centralised, streamlined approach
ensures fewer downtimes, lower costs,
and easier management for users.

We prioritise our clients with 24/7
support, free upgrades, and minimal wait
times. With our experience and expertise,
Vicon is a top choice for high-quality
security solutions.

We are committed to staying ahead in
innovation and excellence as the security
industry evolves, providing the best
possible solutions for our clients.

About Vicon Industries
With 55+ years of experience, Vicon is a
global leader in advanced security and
surveillance technology to safeguard
businesses, schools, hospitals and cities
across the world.

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